Opéra

Customer Service Desk

Operating Hours

The Service Desk at Opéra subway station operates during the following hours:

• Monday to Friday: 7:00 am to 9:00 pm
• Saturday: 9:00 am to 7:00 pm
• Sunday: Closed

Services Portfolio

The Service Desk at Opéra subway station offers a range of services to assist passengers:

Ticket Sales and Information: The Service Desk provides ticket sales and information about fares, routes, and schedules. Passengers can purchase single tickets, day passes, and weekly or monthly subscriptions. The staff is knowledgeable and can help passengers choose the most suitable ticket option for their needs.

Lost and Found: If you have lost something on the subway or at the station, you can inquire about lost items at the Service Desk. They will assist you in filing a report and provide information on the procedures for retrieving lost items.

Accessibility Services: The Service Desk is equipped to assist passengers with disabilities or special needs. They can provide information on accessible routes, elevators, ramps, and other facilities available at the station. They can also assist in arranging for special assistance if required.

Customer Support: The Service Desk is available to address any concerns or issues you may have while using the subway. They can provide assistance with ticket machines, subway maps, and general inquiries about the subway system. If you encounter any problems during your journey, the Service Desk staff will do their best to help you resolve them.

Tourist Information: The Service Desk also serves as a source of tourist information. They can provide recommendations on popular attractions, restaurants, and events in the city. If you are visiting Opéra subway station as a tourist, feel free to approach the Service Desk for any assistance you may need.

Safety Measures

Surveillance Cameras

The Opéra subway station is equipped with a comprehensive surveillance camera system to ensure the safety and security of passengers. These cameras are strategically placed throughout the station to monitor activity and deter potential incidents.

With the help of surveillance cameras, station authorities can quickly identify and respond to any suspicious behavior, ensuring a safe environment for everyone. The footage captured by these cameras can also be used for investigations if necessary.

On-Site Security Personnel

Opéra subway station has dedicated on-site security personnel who are responsible for maintaining order and ensuring the safety of passengers. These security personnel are trained to handle various situations and are equipped with the necessary skills to handle any potential security threats.

The presence of on-site security personnel provides an additional layer of security and reassurance for passengers. They are readily available to assist passengers, answer inquiries, and address any concerns that may arise during their transit through the station.

Emergency Call Buttons

Opéra subway station is equipped with emergency call buttons strategically located throughout the premises. These buttons allow passengers to quickly and easily summon assistance in case of emergencies or if they feel unsafe.

When the emergency call button is pressed, it immediately alerts the station authorities who can respond promptly to the situation. These call buttons are designed to provide passengers with a sense of security and reassurance, knowing that help is just a button press away.

First Aid Stations

To ensure the health and well-being of passengers, Opéra subway station has first aid stations available on-site. These stations are staffed with trained personnel who can provide immediate medical assistance in case of minor injuries or medical emergencies.

First aid stations are equipped with basic medical supplies and equipment to handle common injuries or health concerns. In the event of a more serious medical situation, the station personnel can coordinate with emergency medical services to ensure appropriate care is provided to the affected individual.

Lost And Found Office

Hours and Location

The Lost and Found Office at Opéra subway station is open during the following hours:

• Monday to Friday: 9:00 AM to 6:00 PM
• Saturday and Sunday: Closed

The office is conveniently located within the Opéra subway station, making it easily accessible for both tourists and locals. It can be found near the main entrance of the station, close to the ticket booths.

Procedures for Retrieving Lost Items

If you have lost an item while using the Opéra subway station, here are the procedures to follow:

1. Contact the Lost and Found Office: As soon as you realize that you have lost something, contact the Lost and Found Office at Opéra subway station. Provide them with a detailed description of the lost item and any relevant information.
2. Wait for Confirmation: The office will inform you if your lost item has been found and is in their possession. They will provide you with further instructions on how to retrieve it.
3. Present Identification: When you go to the Lost and Found Office to collect your item, make sure to bring a valid form of identification, such as a passport or driver's license. This is to ensure that the item is returned to the rightful owner.
4. Claim the Item: Once you have provided your identification, the Lost and Found Office will verify your ownership of the item and hand it back to you. They may ask you to sign a form acknowledging the return of the item.

Please note that the Lost and Found Office keeps lost items for a certain period of time before they are disposed of or donated. It is important to contact them as soon as possible to increase the chances of recovering your lost item.

Emergency Procedures And Contacts

Emergency Exits

The Opéra subway station is equipped with multiple emergency exits to ensure the safety of passengers in case of an emergency. These exits are strategically located throughout the station and are clearly marked with illuminated signs. In the event of an emergency, it is important to remain calm and follow the instructions provided by station staff or emergency personnel.

First Aid Stations

Opéra subway station has dedicated first aid stations to provide immediate medical assistance if needed. These stations are staffed by trained professionals who can administer basic first aid and assess the severity of any injuries. The first aid stations are equipped with essential medical supplies and equipment to handle common emergencies.

Contacts

If you require immediate assistance or need to report an emergency at Opéra subway station, please use the following contacts:

• Emergency Services: 112
• Station Security: +33 1 40 38 89 18
• Customer Service: +33 1 40 38 89 18

Please note that it is essential to only use these contacts in case of a genuine emergency or for reporting any suspicious activities or incidents. Misuse of emergency contacts can delay response times for genuine emergencies.

Transportation Links

Trams

The Opéra subway station is well-connected to various tram lines, providing convenient transportation options for travelers. Here are the tram lines that can be accessed from the Opéra subway station:

• Tram Line 3: This tram line connects the Opéra subway station to various destinations, including the city center and popular tourist attractions.
• Tram Line 7: Travelers can use this tram line to reach different parts of the city, such as residential areas, shopping districts, and entertainment venues.
• Tram Line 8: This tram line offers easy access to several neighborhoods and key transportation hubs within the city.

Other Lines

In addition to the tram lines, the Opéra subway station is also conveniently located near other transportation links, allowing travelers to explore the city efficiently. Here are some of the other lines that can be accessed from the Opéra subway station:

1. Metro Line 3: This metro line connects the Opéra station to various parts of the city, making it easy for travelers to reach their desired destinations.
2. Metro Line 7: Travelers can use this metro line to access different neighborhoods, attractions, and business districts within the city.
3. Metro Line 8: This metro line provides convenient access to multiple locations, including popular tourist spots and shopping areas.

Taxi Stands

If you prefer to travel by taxi, you'll find taxi stands conveniently located near the Opéra subway station. These taxi stands provide a quick and reliable way to get around the city. Simply look for the designated taxi stands in the vicinity of the station, and hop into a taxi to reach your destination.

Bus Stops

For those who prefer traveling by bus, there are several bus stops near the Opéra subway station. These bus stops serve different bus routes, allowing travelers to easily navigate the city. Look for the nearest bus stop, check the bus schedule, and hop on a bus to explore the city at your own pace.

Ride-Sharing Zones

Ride-sharing services have become increasingly popular among travelers. If you prefer using ride-sharing services, you'll be pleased to know that there are designated ride-sharing zones near the Opéra subway station. These zones provide a convenient pickup and drop-off point for ride-sharing vehicles, ensuring a hassle-free travel experience.

Driving Directions

The best ways to get there by car

If you're planning to visit the Opéra subway station in Paris by car, here are the best driving directions to help you navigate your way:

From Charles de Gaulle Airport

1. Head southeast on A1 towards Paris.
2. Continue onto A86.
3. Take exit 9 toward Paris-Centre/Porte de Clichy.
4. Merge onto A1.
5. Take the exit toward Porte de Clignancourt/Porte de Saint-Ouen.
6. Keep right at the fork, follow signs for Porte de Clignancourt and merge onto Boulevard Périphérique.
7. Take the exit toward Porte de la Chapelle/Porte d'Aubervilliers.
8. Keep left at the fork, follow signs for Porte de la Chapelle and merge onto Boulevard d'Indépendance.
9. Continue onto Boulevard de La Chapelle.
10. Turn right onto Rue Marx Dormoy.
11. Continue onto Boulevard de la Chapelle.
12. Turn right onto Rue du Faubourg Poissonnière.
13. Continue onto Rue du 4 Septembre.
14. Turn left onto Rue de la Chaussée d'Antin.
15. The Opéra subway station will be on your right.

From Orly Airport

1. Head northwest on A106.
2. Take the exit onto A6b toward Paris-Centre/Porte d'Italie.
3. Continue onto A6a.
4. Continue onto Quai d'Orsay.
5. Continue onto Quai de la Rapée.
6. Continue onto Boulevard de la Bastille.
7. Continue onto Boulevard Beaumarchais.
8. Turn right onto Rue du Faubourg Saint-Antoine.
9. Continue onto Rue du Faubourg Poissonnière.
10. Continue onto Rue du 4 Septembre.
11. Turn left onto Rue de la Chaussée d'Antin.
12. The Opéra subway station will be on your right.

From Gare du Nord

1. Head southwest on Rue de Dunkerque toward Rue de Compiègne.
2. Continue onto Rue d'Alsace.
3. Turn right onto Boulevard de Magenta.
4. Continue onto Boulevard Montmartre.
5. Continue onto Boulevard des Capucines.
6. Turn right onto Rue Scribe.
7. The Opéra subway station will be on your left.

Note: It is recommended to use a GPS navigation system or a reliable map for precise directions and to account for any potential road closures or traffic conditions.

Airport Transfers

Airport Distance

The Opéra subway station is located in the heart of Paris, making it a convenient choice for travelers arriving at airports in the area. The distance from Charles de Gaulle Airport to Opéra subway station is approximately 25 kilometers, which can take around 30-45 minutes by car depending on traffic conditions. From Orly Airport, the distance to Opéra subway station is around 19 kilometers, with a travel time of approximately 25-35 minutes.

Transfers Price and Payment Options

The price of airport transfers from Charles de Gaulle Airport or Orly Airport to Opéra subway station can vary depending on the mode of transportation chosen. The most common options include private car services, shared shuttles, and public transportation. Private car services generally range from €50-€100, while shared shuttles can cost around €20-€40 per person. Public transportation options such as trains or buses are more affordable, with prices typically ranging from €10-€15.

Payment options for airport transfers can vary depending on the service provider. It is recommended to check with the specific company or platform used for booking to determine accepted payment methods. Most providers accept major credit cards, while some may also offer cash payment options upon arrival.

Airport Transfers Essentials

When planning for airport transfers to Opéra subway station, there are a few essentials to keep in mind:

• Check the operating hours of the transportation service to ensure availability during your arrival or departure time.
• Consider the amount of luggage you will be carrying and choose a transfer option that can accommodate your needs.
• Make sure to provide accurate flight details when booking to avoid any confusion or delays.
• Keep local currency or a valid payment method readily available for payment.

Types of Airport Transfers Available

There are several types of airport transfers available from Charles de Gaulle Airport or Orly Airport to Opéra subway station:

• Private Car Services: These provide a comfortable and personalized transportation option, ideal for those who prefer privacy and convenience.
• Shared Shuttles: Shared shuttles are a more affordable option, allowing travelers to share the cost of transportation with other passengers heading in the same direction.
• Public Transportation: Trains and buses offer a budget-friendly option for those who are familiar with the local transportation system and prefer to navigate on their own.

Booking Airport Transfers

To book airport transfers to Opéra subway station, there are several platforms and service providers available:

• Online Booking Platforms: Websites and mobile apps such as Expedia, Kayak, or GetYourGuide offer a wide range of transfer options with the ability to compare prices and book in advance.
• Hotel Concierge: If you prefer personalized assistance, you can inquire with your hotel's concierge desk for recommended transfer services and assistance with booking.
• Direct Service Providers: Some transportation companies have their own websites or contact information, allowing travelers to book directly with them for a more customized experience.

Airport Transfers Arrival

Upon arrival at Charles de Gaulle Airport or Orly Airport, follow the signs for the exit and transportation options. Look for designated areas for airport transfers, which may include taxi stands, shuttle pick-up points, or public transportation stations. If you have booked a private car service or shared shuttle, make sure to check the instructions provided by the service provider for meeting points and procedures.

Airport Transfers Departures

When departing from Opéra subway station to Charles de Gaulle Airport or Orly Airport, it is recommended to plan your transfer in advance to ensure a timely arrival at the airport. Check the schedule for public transportation options or arrange for a private car service or shared shuttle to pick you up from the designated location. Make sure to allow enough time for potential traffic and security procedures at the airport.

Peak Travel Times

Weekdays

During weekdays, the Opéra subway station experiences high foot traffic during the morning and evening rush hours. The station sees a surge of commuters heading to work in the morning, typically between 7:30 AM and 9:30 AM. Similarly, in the evening, between 5:30 PM and 7:30 PM, the station gets crowded with people returning home.

If you're planning to use the Opéra subway station on weekdays, it's advisable to avoid these peak travel times to minimize congestion and enjoy a more comfortable journey.

Weekends

On weekends, the Opéra subway station sees a mix of tourists and locals visiting the area for leisure activities. The station is generally busier during the daytime, especially on Saturdays. People often head to Opéra for shopping, dining, and exploring nearby attractions like the Palais Garnier.

It's important to note that weekends can be crowded, especially during popular events or holidays. If you're planning a weekend trip to Opéra, consider visiting during off-peak hours to avoid the largest crowds.

Special Days

Special days, such as public holidays and major cultural events, can significantly impact the number of visitors at the Opéra subway station. During these times, the station may experience higher than usual foot traffic, especially if there are festivities or performances taking place in the area.

If you're visiting Opéra on a special day, it's recommended to plan your journey in advance and allow extra time for potential delays or crowded conditions.

School Days

On school days, the Opéra subway station witnesses an additional influx of students during the morning and afternoon hours. Students from nearby schools and universities use the station to commute to and from their educational institutions.

If you're traveling during school days, keep in mind that the station might be busier during the typical school commuting hours. It's advisable to plan accordingly and allow extra time for potential delays.

Fridays

Fridays at the Opéra subway station are generally characterized by a mix of commuters and people heading out for the weekend. The morning rush hour may be slightly less crowded compared to other weekdays, as some individuals opt for a shorter workday or take time off for an extended weekend.

During the evening, the station can get busier with people heading to social events, concerts, or simply starting their weekend plans. If you're traveling on a Friday, it's best to consider the typical rush hour times while planning your journey.

💡 One unique insight about the Opéra subway station is its proximity to various cultural landmarks, shopping areas, and entertainment venues. This makes it a popular hub for both locals and tourists, resulting in varying levels of foot traffic throughout the day.

National Operators

RATP

RATP (Régie Autonome des Transports Parisiens) is the main operator of public transportation in Paris, including the Opéra subway station. Here is some information about RATP:

• Types of regular services provided: RATP operates the Paris Metro, buses, and trams, providing reliable transportation options throughout the city.
• Punctuality and reliability: RATP is known for its punctuality and reliability, with frequent services and minimal delays.
• Passenger Amenities: RATP stations, including Opéra, are equipped with amenities such as ticket vending machines, information displays, and accessibility features for passengers with disabilities.
• Ticketing and fare Information: Tickets for RATP services can be purchased at ticket vending machines located at the stations. Payment methods include cash, credit/debit cards, and contactless payment options like mobile apps and smart cards. Refunds and cancellations are subject to RATP's refund policy.
• Boarding platforms and broad information: Opéra subway station has multiple boarding platforms, typically indicated by line numbers and directions. Clear signage and announcements help passengers navigate the station.

SNCF

SNCF (Société Nationale des Chemins de Fer Français) is the national railway operator in France. Although not directly associated with the Opéra subway station, it provides intercity and regional train services that can be accessed from nearby train stations. Here is some information about SNCF:

• Types of regular services provided: SNCF operates high-speed TGV trains, regional TER trains, and intercity trains, connecting various cities and regions in France.
• Punctuality and reliability: SNCF strives to maintain punctuality and reliability in its train services, but occasional delays or disruptions may occur due to unforeseen circumstances.
• Passenger Amenities: SNCF trains offer amenities such as comfortable seating, onboard restrooms, and food services on certain routes.
• Ticketing and fare Information: Tickets for SNCF trains can be purchased online, at train stations, or through authorized ticket vendors. Payment methods include credit/debit cards, cash, and mobile apps. SNCF has specific refund and cancellation policies depending on the ticket type.
• Boarding platforms and broad information: Train stations served by SNCF have designated platforms for different train services. Information boards and staff assistance are available to guide passengers to the correct platforms.

Optile

Optile is an intermodal transport network in France that connects various transportation operators, including RATP and SNCF. Here is some information about Optile:

• Types of regular services provided: Optile integrates different modes of transport, such as buses, trams, trains, and metros, allowing passengers to seamlessly transfer between different operators.
• Punctuality and reliability: The punctuality and reliability of Optile services depend on the individual operators involved in the journey. However, Optile aims to provide a smooth and coordinated travel experience for passengers.
• Passenger Amenities: Passenger amenities vary depending on the specific operators involved in the journey. Stations and vehicles operated by Optile's partners generally offer standard amenities such as seating, information displays, and accessibility features.
• Ticketing and fare Information: Each operator within the Optile network has its own ticketing and fare system. Passengers may need to purchase separate tickets or use integrated ticketing options, depending on their journey. It is advisable to check the specific ticketing requirements and fare information for each operator.
• Boarding platforms and broad information: Optile services span across various operators and stations, so boarding platforms and information may vary. Clear signage and information boards are typically available to guide passengers.

💡 An integrated ticketing system, such as Navigo, can provide convenience and cost savings for frequent travelers using multiple operators within the Optile network.

International Operators

1. Eurostar

Types of regular services provided: Eurostar operates high-speed trains connecting London with various cities in Europe, including Paris, Brussels, and Amsterdam.

Punctuality and reliability: Eurostar trains are known for their punctuality and reliability, with a high percentage of on-time arrivals and departures.

Passenger Amenities: Passengers traveling on Eurostar trains can enjoy a range of amenities, including comfortable seating, onboard Wi-Fi, and a bar buffet offering food and drinks.

Ticketing and fare Information: Tickets for Eurostar can be purchased online or at the station. Payment methods include credit cards, debit cards, and cash. Refunds and cancellations are subject to Eurostar's terms and conditions.

Boarding platforms and broad information: Eurostar trains depart from dedicated platforms at the respective stations. Passengers are advised to arrive at the station well in advance of the departure time to complete the necessary security checks.

2. TGV

Types of regular services provided: TGV operates high-speed trains within France and also connects various French cities with neighboring countries such as Belgium, Germany, and Spain.

Punctuality and reliability: TGV trains are known for their punctuality and reliability, with a strong track record of on-time arrivals and departures.

Passenger Amenities: Passengers traveling on TGV trains can enjoy comfortable seating, power outlets, and onboard catering services offering a range of food and beverages.

Ticketing and fare Information: Tickets for TGV can be purchased online, at the station, or through authorized travel agents. Payment methods include credit cards, debit cards, and cash. Refunds and cancellations are subject to TGV's terms and conditions.

Boarding platforms and broad information: TGV trains operate from dedicated platforms at the respective stations. Passengers should check the platform number displayed on the departure boards and make their way to the designated platform before the departure time.

3. Thalys

Types of regular services provided: Thalys operates high-speed trains connecting various cities in Europe, including Paris, Brussels, Amsterdam, and Cologne.

Punctuality and reliability: Thalys trains are known for their punctuality and reliability, ensuring passengers reach their destinations on time.

Passenger Amenities: Thalys trains offer comfortable seating, onboard Wi-Fi, power outlets, and a catering service providing a selection of food and beverages.

Ticketing and fare Information: Tickets for Thalys can be purchased online, at the station, or through authorized travel agents. Payment methods include credit cards, debit cards, and cash. Refunds and cancellations are subject to Thalys' terms and conditions.

Boarding platforms and broad information: Thalys trains depart from designated platforms at the respective stations. Passengers are advised to arrive early to complete the necessary security checks and board the train on time.

💡 Traveling on international operators such as Eurostar, TGV, and Thalys provides a convenient and efficient way to explore different cities in Europe. With their high-speed trains, passengers can enjoy a comfortable journey while experiencing the beauty and diversity of multiple destinations.