Edinburgh Waverley Station

Train

Gateway to Scotland: Enjoy Seamless Journeys with Detailed Schedules, Handy Parking, and Authentic Reviews for Effortless Travel.

Departures

Buses departing from Edinburgh Waverley

We list the major bus routes departing from Edinburgh Waverley to help you navigate faster and find your ticket

Address and Contact

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Location: Edinburgh EH1 3EG, UK

Location:Edinburgh Waverley
Edinburgh EH1 3EG, UK

Website: https://www.networkrail.co.uk/communities/passengers/our-stations/edinburgh-waverley/

Customer Reviews

4.3 out of stars

Based on 1689 reviews

Reviews data

Customer Reviews

55 Stars

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44 Stars

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33 Stars

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22 Stars

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Recent reviews

Joshua Fagan
Joshua Fagan

5 out of 5 stars

One of the great train stations of the United Kingdom, Waverley evokes a bygone age of travel and wonder. For a Victorian scholar like myself, the architecture of the station conveys the attitudes and ethos of a certain age. The frame of steel and glass would have struck a visitor back then as being impact of early modern. A visitor nowadays would be more likely to gawk at the floral forms in the main ticket hall, and the elegance and ornamentation of the design. Designs like this demonstrates that a balance can be struck between displaying modern ingenuity and innovation, and evoking wonder and exuberance and beauty. They have modernised the station, and they have done it well, so as to provide the expected amenities of contemporary life while preserving the lusciously adorned intellectual foundation of the station.
shai tahir
shai tahir

4 out of 5 stars

Waverley Station is the main train station in Edinburgh. It's quite a lovely place. Well built, lots of character. Plenty of Exits that will lead you to the Row, and other parts of Edinburgh that the station intersects. Lots of escalators and elevators too, so moving with huge luggage is not an issue. Some places to grab a bit if your train doesn't provide food onboard. Always a M&S around. There's a supermarket here too. Accessibility is not an issue inside the station, but once you exit is another story.
S W
S W

2 out of 5 stars

The station keeps its historic characteristics, but the restroom facilities are in desperate need of expanding. I get that this is the period when the Edinburgh Fringe is on, but it's really not a good look around midday on Sunday that the male restroom was nearly filled and female restrooms had about 30 people queuing outside.
Athen Aloma
Athen Aloma

5 out of 5 stars

Very nice station with frequent services to many destinations across Scotland. Loved my experience traveling through there!

Airport Transfers

Airport Distance

The distance between Edinburgh Waverley train station and Edinburgh Airport is approximately 8 miles.

Transfers Price and Payment Options

The price of airport transfers from Edinburgh Waverley train station to Edinburgh Airport can vary depending on the mode of transportation chosen. Common options include taxis, private transfers, shuttle services, and public transportation.

Payment options for airport transfers usually include cash, credit cards, and mobile payment apps. It is advisable to check with the specific transfer provider for accepted payment methods.

Airport Transfers Essentials

When planning for airport transfers, it is essential to consider the following:

  • Travel time: Take into account the duration of the transfer to ensure timely arrival at the airport.
  • Luggage capacity: Different transfer options may have restrictions on the amount of luggage allowed.
  • Accessibility: Consider any mobility requirements and choose a transfer option that can accommodate them.

Types of Airport Transfers Available

Various types of airport transfers are available from Edinburgh Waverley train station to Edinburgh Airport:

  1. Taxis: Convenient and door-to-door service, but can be more expensive.
  2. Private transfers: Pre-booked vehicles with professional drivers, offering personalized service.
  3. Shuttle services: Shared rides with fixed routes and schedules, suitable for budget-conscious travelers.
  4. Public transportation: Buses and trams operating on regular schedules, offering cost-effective options.

Booking Airport Transfers

To book airport transfers from Edinburgh Waverley train station to Edinburgh Airport, consider the following methods:

  1. Online platforms: Use reputable websites or mobile apps to compare prices and book transfers in advance.
  2. Transfer providers: Contact local transfer companies directly to inquire about availability and make reservations.
  3. Hotels and accommodations: Many hotels offer airport transfer services for their guests. Inquire with your accommodation provider for options.

Airport Transfers Arrival

Upon arrival at Edinburgh Waverley train station, follow the signs to the designated area for airport transfers. Look for the appropriate mode of transportation based on your chosen transfer option.

Ensure that you have all necessary documents and payment ready for a smooth transition to the transfer vehicle.

Airport Transfers Departures

When departing from Edinburgh Airport and heading to Edinburgh Waverley train station, follow the signs for airport transfers. Depending on the chosen mode of transportation, locate the designated pick-up point.

Allow sufficient time for the transfer to ensure a timely arrival at the train station.

Customer Service Desk

Operating Hours

The Service Desk at Edinburgh Waverley train station operates during the following hours:

  • Monday to Friday: 6:00 AM - 11:00 PM
  • Saturday: 7:00 AM - 10:00 PM
  • Sunday: 8:00 AM - 10:00 PM

Services Portfolio

The Service Desk at Edinburgh Waverley train station offers a range of services to assist passengers. These services include:

  1. Ticket Sales and Information
  2. The Service Desk provides ticket sales for all train services departing from Edinburgh Waverley. The friendly and knowledgeable staff can also assist with any ticketing queries or provide information on fares, timetables, and travel routes.

  3. Lost and Found
  4. If you have lost or found an item at the station, the Service Desk can help. They have a dedicated Lost and Found service to help reunite lost items with their owners. Simply visit the Service Desk and provide a description of the lost item or hand in any found items.

  5. Assistance for Passengers with Disabilities
  6. The Service Desk is committed to providing assistance to passengers with disabilities. They can arrange for wheelchair assistance, provide information on accessible facilities at the station, and offer guidance on boarding and alighting the trains. If you require any special assistance, it is recommended to notify the Service Desk in advance.

  7. Information on Local Attractions and Services
  8. If you're visiting Edinburgh and looking for information on local attractions, the Service Desk can provide recommendations and guide you to popular tourist spots. They can also provide information on local services such as taxi companies, hotels, and restaurants.

  9. General Enquiries and Customer Support
  10. For any general enquiries or customer support related to your journey, the Service Desk staff are available to assist. Whether you have questions about train schedules, platform information, or need assistance with luggage, the Service Desk is there to help make your travel experience as smooth as possible.

Safety Measures

Surveillance Cameras

Edinburgh Waverley train station is equipped with state-of-the-art surveillance cameras to ensure the safety and security of all passengers and visitors. These cameras are strategically placed throughout the station to provide comprehensive coverage of all areas.

The surveillance cameras at Edinburgh Waverley train station are monitored by trained security personnel who are responsible for maintaining a safe environment. The footage captured by these cameras is used for real-time monitoring as well as for investigation purposes, if necessary.

On-Site Security Personnel

Edinburgh Waverley train station has a dedicated team of on-site security personnel who are available around the clock to maintain a safe and secure environment. These security personnel are trained to handle various situations and are equipped with the necessary tools and resources to ensure the safety of all passengers and visitors.

The on-site security personnel at Edinburgh Waverley train station are responsible for patrolling the station, responding to any security concerns or incidents, and providing assistance to those in need. They work closely with the surveillance cameras to monitor the station and take immediate action if any suspicious activity is observed.

Emergency Call Buttons

For added convenience and safety, Edinburgh Waverley train station is equipped with emergency call buttons located throughout the premises. These call buttons are easily accessible and provide a direct line of communication to the station's security personnel or emergency services.

In case of any emergency or if assistance is required, passengers and visitors can simply press the emergency call buttons to quickly alert the authorities. The security personnel will respond promptly and take necessary actions to address the situation.

First Aid Stations

Edinburgh Waverley train station prioritizes the well-being of its passengers and visitors by providing first aid stations within the premises. These first aid stations are staffed by trained professionals who are ready to provide immediate medical assistance in case of any injuries or medical emergencies.

The first aid stations at Edinburgh Waverley train station are equipped with essential medical supplies and equipment to handle a wide range of medical situations. Whether it's a minor injury or a more serious medical condition, passengers and visitors can rely on the first aid stations for prompt and efficient medical care.

Lost And Found Office

Hours and Location

The Lost and Found Office at Edinburgh Waverley train station is the designated place to retrieve lost items. Here are the details regarding its hours of operation and location:

  • Hours: The Lost and Found Office is open every day from 8:00 am to 6:00 pm.
  • Location: The office is conveniently located within the train station premises. You can find it near the main entrance, just past the ticket barriers.

Procedures for Retrieving Lost Items

If you have misplaced or lost an item while at Edinburgh Waverley train station, follow these procedures to increase the chances of recovering your belongings:

  1. Report the Loss: As soon as you realize that you have lost something, report it to the station staff or security personnel. Provide them with a detailed description of the lost item, including any identifying features or unique characteristics.
  2. Visit the Lost and Found Office: Make your way to the Lost and Found Office during its operating hours. Be prepared to provide additional information about the lost item to assist the staff in locating it.
  3. Identification and Proof of Ownership: When claiming a lost item, you will be required to provide appropriate identification and proof of ownership. This could include providing a detailed description of the item, presenting any relevant purchase receipts or documents, or providing identification matching the name associated with the lost item.
  4. Collection or Delivery: Once your lost item has been located and verified, you will be able to collect it from the Lost and Found Office. Alternatively, if you are unable to collect the item in person, inquire about the possibility of arranging for it to be delivered to your preferred address. Additional charges may apply for delivery services.

Please note that the Lost and Found Office at Edinburgh Waverley train station aims to reunite lost items with their rightful owners. However, there may be certain time constraints or limitations depending on the nature of the lost item. It is always recommended to report any loss as soon as possible and follow the necessary procedures promptly.

Emergency Procedures And Contacts

Emergency Exits

Edinburgh Waverley train station has multiple emergency exits strategically placed throughout the premises. These exits are clearly marked with illuminated signs, making them easy to locate in case of an emergency. It is important to familiarize yourself with the nearest emergency exit to your location when visiting the station.

First Aid Stations

The safety and well-being of passengers is a top priority at Edinburgh Waverley train station. In case of a medical emergency, there are first aid stations available within the station. These stations are staffed by trained professionals who can provide immediate assistance and basic medical care until further help arrives.

Emergency Contacts

In the event of an emergency at Edinburgh Waverley train station, it is crucial to have access to the necessary contact information. Here are the emergency contacts you should keep handy:

Emergency Services: 999

Station Security: +44 (0) 131 555 3456

British Transport Police: 0800 40 50 40

It is important to note that these numbers should only be used in emergency situations. For general inquiries or non-emergency situations, please refer to the appropriate customer service channels provided by the train station.

Driving Directions

Best Ways to Get There by Car

Edinburgh Waverley train station is conveniently located in the heart of Edinburgh, making it easily accessible by car from various directions. Here are the best ways to reach the station by car:

  1. From the North:
  2. If you are coming from the north, take the A90 road and follow the signs towards Edinburgh city center. As you approach the city, follow the signs for Waverley Station. The station is located on Princes Street, right in the city center.

  3. From the South:
  4. If you are traveling from the south, take the A1 road and continue towards Edinburgh. Follow the signs for the city center and Waverley Station. The station is located on Princes Street, making it easily accessible from the south.

  5. From the East:
  6. For those coming from the east, take the A199 road towards Edinburgh. As you enter the city, follow the signs for the city center and Waverley Station. The station is located on Princes Street, which is a major road in Edinburgh.

  7. From the West:
  8. If you are approaching from the west, take the M8 motorway towards Edinburgh. As you near the city, follow the signs for the city center and Waverley Station. The station is located on Princes Street, making it easily accessible from the west.

It is important to note that Edinburgh city center can be quite busy, especially during peak times. It is advisable to check for any traffic updates before your journey and plan your route accordingly. Additionally, there are several parking options available near Edinburgh Waverley train station, including on-street parking and nearby car parks.

By following the driving directions provided, you can easily reach Edinburgh Waverley train station by car and conveniently begin your journey from the heart of the city.

Peak Travel Times

Weekdays

On weekdays, the peak travel times at Edinburgh Waverley Train Station are typically during the morning and evening rush hours. Commuters and business travelers can expect increased footfall and longer queues during these times. The morning rush hour is generally between 7:30 am and 9:00 am, while the evening rush hour is between 5:00 pm and 7:00 pm. If you plan to travel during weekdays, it's advisable to arrive early to avoid any potential delays.

Weekends

Weekends at Edinburgh Waverley Train Station tend to have a more relaxed atmosphere compared to weekdays. However, there are still peak travel times to be mindful of. Saturdays, especially during the summer months, can see increased traffic as tourists and locals alike head to the city center for shopping, dining, and sightseeing. It's recommended to plan your journey accordingly and consider traveling during off-peak hours if you prefer a quieter experience.

Special Days

During special days such as public holidays, festivals, and major events, Edinburgh Waverley Train Station experiences significantly higher passenger volumes. Events like the Edinburgh Festival Fringe, Hogmanay celebrations, and the Royal Edinburgh Military Tattoo attract a large number of visitors to the city. If you plan to travel on these special days, it's essential to book your tickets in advance, arrive early, and anticipate longer waiting times at the station.

School Days

On school days, Edinburgh Waverley Train Station sees an increase in the number of students commuting to and from school. The morning rush hour during these days is particularly busy, with students and parents making their way to schools and colleges across the city. Additionally, the afternoon rush hour can also be crowded as students head home. If you're traveling during school days, be prepared for crowded platforms and consider adjusting your travel times if possible.

Fridays

Friday afternoons and evenings are popular times for leisure travelers heading out of the city for the weekend or returning home after a week of work. If you're planning to travel on a Friday, it's advisable to book your tickets in advance and arrive at the station with plenty of time to spare, as queues and congestion can occur during peak hours. Consider traveling earlier in the day or later in the evening to avoid the busiest periods.

💡 Edinburgh Waverley Train Station is not only a transportation hub but also a historic landmark. It opened in 1846 and is located in the heart of Edinburgh's city center, making it easily accessible for both locals and tourists. With its stunning architecture and bustling atmosphere, the station itself is worth exploring, offering a glimpse into the city's rich history and vibrant culture.

National Operators

ScotRail

ScotRail is the national train operating company in Scotland, providing regular services to and from Edinburgh Waverley train station. Here's what you need to know about ScotRail:

Types of regular services provided:

  • ScotRail operates both commuter and long-distance services.
  • Commuter services connect Edinburgh Waverley with various destinations within Scotland.
  • Long-distance services connect Edinburgh Waverley with major cities in Scotland, as well as destinations in England.

Punctuality and reliability:

ScotRail is known for its commitment to punctuality and reliability. They strive to ensure that their trains run on time and provide updates in case of any disruptions or delays.

Passenger Amenities:

Edinburgh Waverley train station offers a range of passenger amenities for ScotRail customers. These include waiting areas, ticket offices, accessible facilities, and shops.

Ticketing and fare Information:

How to Buy Tickets: Tickets for ScotRail can be purchased online, at ticket offices, or through ticket vending machines at the station.

Payment Methods: ScotRail accepts various payment methods, including cash, credit/debit cards, and mobile payments.

Refunds and Cancellations: ScotRail's refund and cancellation policies vary depending on the type of ticket purchased. It is recommended to check their website or contact their customer service for more information.

Boarding platforms and broad information:

ScotRail operates from various platforms at Edinburgh Waverley train station. The platform numbers are clearly displayed on the departure boards at the station. It is advised to check the boards or consult station staff for the correct platform information before boarding.

LNER

LNER, short for London North Eastern Railway, is another operator providing regular services at Edinburgh Waverley train station. Let's explore what they have to offer:

Types of regular services provided:

  • LNER operates long-distance services connecting Edinburgh Waverley with destinations in England, including London King's Cross.
  • They offer both standard and first-class seating options for passengers.

Punctuality and reliability:

LNER is committed to delivering a reliable and punctual service. They have measures in place to minimize delays and provide timely updates to passengers in case of any disruptions.

Passenger Amenities:

Edinburgh Waverley train station offers a range of passenger amenities for LNER customers. These include waiting areas, ticket offices, accessible facilities, and shops.

Ticketing and fare Information:

How to Buy Tickets: Tickets for LNER can be purchased online, at ticket offices, or through ticket vending machines at the station.

Payment Methods: LNER accepts various payment methods, including cash, credit/debit cards, and mobile payments.

Refunds and Cancellations: LNER's refund and cancellation policies vary depending on the type of ticket purchased. It is recommended to check their website or contact their customer service for more information.

Boarding platforms and broad information:

LNER trains usually depart from specific platforms at Edinburgh Waverley train station. The platform numbers are clearly displayed on the departure boards at the station. Passengers are advised to check the boards or consult station staff for the correct platform information before boarding.

💡 One unique insight about Edinburgh Waverley train station is that it is located in the heart of the city, making it easily accessible for both tourists and locals. The station's central location allows travelers to conveniently explore the vibrant city of Edinburgh and its many attractions.

International Operators

Virgin Trains

Virgin Trains is a popular international operator that provides regular services from Edinburgh Waverley train station. They offer comfortable and reliable train journeys to various destinations across the United Kingdom.

Types of Regular Services Provided:

  • Virgin Trains operates both long-distance and high-speed trains.
  • They offer direct services to cities like London, Birmingham, Manchester, and Glasgow.
  • They also provide connections to other destinations through their extensive rail network.

Punctuality and Reliability:

Virgin Trains is known for their punctuality and reliability. They strive to ensure that their trains depart and arrive on time, providing a seamless travel experience for passengers.

Passenger Amenities:

Passengers traveling with Virgin Trains can enjoy a range of amenities onboard, including comfortable seating, free Wi-Fi, power sockets, and onboard catering services. They also offer accessible facilities for passengers with disabilities.

Ticketing and Fare Information:

Passengers can buy tickets for Virgin Trains through their website, mobile app, or at the ticket counters in the station. They accept various payment methods, including credit/debit cards and mobile wallets. Refunds and cancellations are subject to their terms and conditions.

Boarding Platforms and Broad Information:

Virgin Trains usually operate from platforms 14-19 at Edinburgh Waverley train station. However, it is recommended to check the departure boards for any platform changes or updates.

Eurostar

Eurostar is an international operator that offers train services from Edinburgh Waverley train station to various European destinations. They provide a convenient and comfortable way to travel between the United Kingdom and mainland Europe.

Types of Regular Services Provided:

  • Eurostar operates high-speed trains that connect Edinburgh with cities like London, Paris, Brussels, and Amsterdam.
  • They offer both direct services and connections to other European cities.

Punctuality and Reliability:

Eurostar is known for their punctuality and reliability. They have a strong track record of on-time departures and arrivals, ensuring a smooth and efficient travel experience for passengers.

Passenger Amenities:

Passengers traveling with Eurostar can enjoy comfortable seating, free Wi-Fi, power outlets, and onboard catering services. They also provide facilities for passengers with reduced mobility and other special needs.

Ticketing and Fare Information:

Tickets for Eurostar can be purchased online, through their mobile app, or at the ticket counters in the station. They accept various payment methods, including credit/debit cards and digital wallets. Refund and cancellation policies may vary, so it's advisable to check their terms and conditions.

Boarding Platforms and Broad Information:

Eurostar trains usually depart from platforms 12-14 at Edinburgh Waverley train station. Passengers should check the departure boards for any platform changes or updates before boarding.

💡 Edinburgh Waverley train station offers a wide range of international operators, including Virgin Trains and Eurostar, providing convenient and reliable connections to various destinations within the United Kingdom and Europe. Whether you're planning a domestic trip or an international adventure, these operators ensure a comfortable and enjoyable travel experience for passengers.

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