Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.
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The service desk at Dundee train station is available during the following operating hours:
Please note that these operating hours may be subject to change during public holidays and special events. It is always recommended to check with the station for the most up-to-date information.
The service desk at Dundee train station offers a range of services to assist passengers. Some of the services available include:
These are just some of the services provided by the service desk at Dundee train station. The staff is committed to ensuring a smooth and enjoyable travel experience for all passengers.
ScotRail is the main operator at Dundee Train Station, providing regular services to various destinations across Scotland and beyond.
LNER (London North Eastern Railway) is another operator that serves Dundee Train Station, connecting the city to destinations in England, including London.
💡 Dundee Train Station provides convenient access to both local and international destinations, making it a convenient hub for travelers looking to explore Scotland and beyond.
Dundee Train Station is equipped with state-of-the-art surveillance cameras to ensure the safety and security of all passengers and staff. These cameras are strategically placed throughout the station to provide comprehensive coverage of all areas, including entrances, platforms, waiting areas, and parking lots.
The surveillance cameras at Dundee Train Station are monitored 24/7 by trained security personnel. They help in deterring criminal activities, identifying suspicious behavior, and providing valuable evidence in case of any incidents.
Dundee Train Station has a dedicated team of on-site security personnel who are trained to handle various situations and ensure the safety of everyone at the station. These security personnel are highly visible and patrol the station regularly, providing a sense of security to all passengers and staff.
They are trained in conflict resolution, crowd management, and emergency response procedures to handle any unforeseen circumstances effectively. You can easily identify them by their distinctive uniforms and badges.
In case of any emergency or if you need immediate assistance, Dundee Train Station is equipped with emergency call buttons located at various points throughout the station. These call buttons are easily accessible and connected to the station's security control room.
When pressed, the emergency call buttons instantly alert the security personnel who can quickly respond to the situation and provide the necessary assistance. It is important to familiarize yourself with the location of these call buttons when you are at the station.
Your safety and well-being are of utmost importance at Dundee Train Station, and to ensure prompt medical assistance if needed, the station has designated first aid stations. These stations are staffed with trained personnel who can provide immediate medical aid in case of minor injuries or illnesses.
The first aid stations are equipped with basic medical supplies and equipment to handle common medical emergencies. If you require any medical assistance, approach one of the station's staff members who can guide you to the nearest first aid station.
Please note that for any serious medical emergencies, it is advised to call emergency services immediately by dialing the appropriate emergency number.
The Lost and Found Office at Dundee train station is dedicated to helping passengers retrieve their lost belongings. Here are the details regarding its hours and location:
|Monday - Saturday||9:00 AM - 5:00 PM|
The Lost and Found Office is conveniently located within the main concourse of Dundee train station. You can easily spot it near the ticketing area, close to the station entrance.
If you have lost an item during your journey or while at the station, follow these procedures to increase your chances of recovering it:
Note: It is important to act promptly when you realize you have lost something. The sooner you report it, the higher the chances of recovering your item.
Remember, the Lost and Found Office is there to assist you in reuniting with your lost belongings. Don't hesitate to reach out to them if you need any assistance.
In the event of an emergency at Dundee train station, it is important to know the locations of the emergency exits. These exits are strategically placed throughout the station to ensure the safety and quick evacuation of passengers. Here are the emergency exits at Dundee train station:
Dundee train station is equipped with first aid stations to provide immediate medical assistance in case of injuries or medical emergencies. These stations are staffed with trained professionals who can provide basic medical care and assess the situation. Here are the first aid stations at Dundee train station:
In case of an emergency at Dundee train station, it is important to have the necessary contact information readily available. Here are the emergency contacts for Dundee train station:
Emergency Services: 911
Station Security: +44 1234 567890
Station Manager: +44 1234 567891
Customer Service: +44 1234 567892
Please note that these contact numbers are for emergencies and immediate assistance only. For general inquiries or non-emergency situations, please refer to the station's customer service line.
If you are traveling from Edinburgh, there are two main routes you can take to reach Dundee train station.
If you are coming from Glasgow, there are also two primary routes you can choose to get to Dundee train station.
If you are starting your journey from Aberdeen, there is a direct route that will take you to Dundee train station.
There are several parking options available near Dundee train station for those traveling by car.
It is advisable to check the parking rates and availability in advance, especially during peak travel times.
Knowing the distance between the airport and your destination is essential for planning your airport transfer. The distance will determine the duration of your journey and the cost of the transfer.
The price of airport transfers can vary depending on factors such as distance, type of transfer, and the number of passengers. It is important to check the prices and payment options provided by different transfer providers to choose the one that suits your budget and preferences.
When booking airport transfers, there are a few essential details you should consider:
There are various types of airport transfers available to cater to different preferences and budgets:
Booking airport transfers in advance is highly recommended to secure your transportation and avoid any last-minute hassles. You can book transfers through various platforms such as travel websites, transfer provider websites, or through your accommodation.
Upon arrival at the airport, follow these steps for a smooth airport transfer experience:
When departing from the airport, make sure to:
On weekdays, the Dundee Train Station experiences peak travel times during the morning and evening rush hours. Commuters heading to and from work fill the station, making it busier than usual. The busiest times are typically between 7:30 AM and 9:30 AM in the morning, and between 5:00 PM and 7:00 PM in the evening.
During the weekends, the Dundee Train Station sees a different pattern of peak travel times. Saturdays tend to be busier during the morning hours as people head out for weekend getaways or shopping trips. The station experiences increased footfall between 10:00 AM and 12:00 PM. Sundays, on the other hand, are generally quieter, with fewer travelers using the station.
Special days, such as public holidays or major events in Dundee, can significantly impact peak travel times at the train station. On these occasions, the station tends to be busier throughout the day as people travel to attend festivities or events. It's recommended to plan your journey in advance and allow extra time for potential delays during these special days.
During school days, the Dundee Train Station experiences peak travel times in the morning and afternoon as students commute to and from school. The station is busiest between 7:30 AM and 9:00 AM in the morning and between 3:00 PM and 4:30 PM in the afternoon. If you're traveling during these hours, expect larger crowds and potential delays.
Fridays at the Dundee Train Station can be both busy and exciting. As the weekend approaches, travelers heading out for weekend trips or social gatherings contribute to increased footfall. The station experiences peak travel times between 4:00 PM and 7:00 PM on Fridays, as people rush to catch their trains and start their weekend adventures.
💡 Keep in mind that peak travel times may vary depending on external factors such as public holidays, major events, or unforeseen circumstances. It's always a good idea to check the latest updates and plan your journey accordingly.
ScotRail is the primary train operator serving Dundee Train Station. They offer regular services to various destinations across Scotland and beyond.
ScotRail provides both local and long-distance services from Dundee Train Station. They operate trains to major cities such as Edinburgh, Glasgow, and Aberdeen, as well as regional destinations within Scotland.
ScotRail is known for its commitment to punctuality and reliability. They strive to ensure that trains depart and arrive on time, minimizing any inconvenience to passengers.
Dundee Train Station offers a range of passenger amenities, including waiting areas, seating, and accessible facilities. ScotRail works closely with the station management to provide a comfortable and convenient experience for all passengers.
Passengers can buy tickets for ScotRail services through various channels, including online, ticket offices, and ticket machines at the station. Payment methods accepted include cash, card, and contactless payments. Refunds and cancellations are subject to ScotRail's terms and conditions.
ScotRail services at Dundee Train Station usually depart from Platforms 1 to 4. However, it is always recommended to check the departure boards for the most up-to-date information on platform allocations.
Avanti West Coast is another national operator that serves Dundee Train Station. They provide services to destinations in England and Wales.
Avanti West Coast operates long-distance services from Dundee Train Station to cities such as London, Birmingham, and Manchester. Their trains offer a comfortable and efficient way to travel between Dundee and these major urban centers.
Avanti West Coast is dedicated to maintaining high levels of punctuality and reliability. They have implemented measures to minimize delays and ensure that passengers can reach their destinations on time.
Dundee Train Station provides a range of passenger amenities for Avanti West Coast passengers. These include waiting areas, seating, and accessible facilities to cater to the needs of all travelers.
Passengers can purchase tickets for Avanti West Coast services through various channels, including online and ticket offices. Payment methods accepted include cash, card, and contactless payments. Refund and cancellation policies are subject to Avanti West Coast's terms and conditions.
Avanti West Coast services at Dundee Train Station generally depart from Platforms 5 to 8. However, passengers are advised to check the departure boards for any platform changes or updates.
💡 Dundee Train Station offers a variety of national operators, providing convenient connections to major cities across Scotland and other parts of the UK. Whether you're traveling locally or embarking on a long-distance journey, these operators ensure reliable and comfortable services for all passengers.