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Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Customer Reviews

3.5 out of stars

Based on 1732 reviews

Reviews data

Customer Reviews

55 Stars


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Recent reviews


5 out of 5 stars

I love this city. It is actually my second home city. Keep it up Dortmund and I wish to come back again to Dortmund. 💛🖤
Irina Kravchuk
Irina Kravchuk

4 out of 5 stars

Typical railway station with easy navigation. But it seemed to be a little bit more dirty in comparison with Bremen and Hannover stations. Like in many German railway stations, inside there are many Ritter Sport ads. Just near the entrance to the station, there is a stop of the AirportExpress bus.
Tony Sheppard
Tony Sheppard

5 out of 5 stars

It's a very busy station lots of shops but the best places are outside
Rian Young
Rian Young

5 out of 5 stars

Great architecture and very easy to get to/from. Great location in the city. It’s very close to the football museum and within walking distance of the Westfalenstadion(around 40min).

Understanding Peak Travel Times

When traveling through Dortmund Station, timing can make a big difference in your journey. By avoiding peak travel times, you can minimize congestion, enjoy a more pleasant experience, and save time. Here are some tips to help you navigate through StationName:

1. Rush Hour Avoidance

Avoiding the rush hour is key to a stress-free commute. Peak travel times at Dortmund Station tend to be between 7:00 AM and 9:00 AM in the mornings, and 4:00 PM and 6:00 PM in the evenings. If possible, plan your journey outside of these hours to avoid overcrowding and long queues.

2. Mid-Morning or Mid-Afternoon

If you have flexibility in your schedule, consider traveling during mid-morning or mid-afternoon. These times typically have fewer commuters, making it easier to find a seat and navigate through the station with ease.

3. Weekends and Holidays

Weekends and holidays are generally quieter at Dortmund Station. If your travel plans allow, consider taking your journey during these times to avoid the hustle and bustle of weekday commuting.

Note: While these are general guidelines, it's always a good idea to check the specific train schedules and plan your journey accordingly.

💡 Traveler Guide Insight: One insider tip to avoid congestion at Dortmund Station is to use the less crowded entrances and exits. The North and South entrances are often less busy compared to the Central entrance, providing a quicker and smoother entry or exit from the station.

Seamless Airport Transfers

When traveling to or from Dortmund, seamless airport transfers are essential for both tourists and commuters. With the airport located just an hour away from the station, there are several convenient options available to ensure a hassle-free journey.

Option 1: Train

The most convenient and time-efficient way to travel from Dortmund Station to the airport is by train. The Dortmund Airport Shuttle runs regularly, providing a direct connection between the station and the airport terminal. The journey takes approximately 1 hour, allowing you to relax and enjoy the scenic views along the way.

Option 2: Taxi

If you prefer a more personalized and direct mode of transportation, taxis are readily available outside Dortmund Station. Taxis offer the flexibility of door-to-door service and are a great option for those with heavy luggage or tight schedules. The journey to the airport typically takes around 1 hour, depending on traffic conditions.

Option 3: Airport Shuttle Services

In addition to the train service, there are also airport shuttle services available from Dortmund Station. These shuttles provide a convenient and cost-effective way to reach the airport. They operate at regular intervals and offer comfortable seating and ample luggage space.

For a stress-free journey, plan your transfer in advance and consider factors such as peak travel times and any potential delays.

💡 Traveler Guide Insight: To optimize your travel experience, download the Dortmund public transportation app, which provides real-time updates on train schedules and alternative routes. This will help you stay informed and make the most efficient use of your time.

Station Fare Options

When traveling through Dortmund Station, there are a variety of fare options available to cater to different travel needs and budgets. Here are the main fare options:

1. Single Tickets

If you are making a one-time trip, single tickets are a convenient choice. They allow you to travel from Dortmund Station to your destination without any transfers. Single tickets can be purchased from ticket machines or ticket counters within the station.

2. Day Tickets

For unlimited travel within a day, day tickets are the best option. They offer flexibility and cost-effectiveness, especially if you plan to make multiple trips within Dortmund or explore the surrounding areas. Day tickets can also be obtained from ticket machines or ticket counters.

3. Weekly and Monthly Passes

If you are a regular commuter or planning an extended stay in Dortmund, consider getting a weekly or monthly pass. These passes provide unlimited travel on all public transport within specified timeframes. They can be purchased online or at the ticket counters in the station.

4. Group Tickets

If you're traveling in a group, group tickets offer discounted rates. These tickets are ideal for families, friends, or colleagues exploring Dortmund together. Group tickets can be purchased at the ticket counters, and they provide the convenience of traveling together at a reduced cost.

Note: It's important to validate your ticket before boarding the train or bus. Failure to do so may result in penalties.

💡 Traveler Guide Insight: Consider your travel needs and budget when choosing a fare option at Dortmund Station. If you plan to make multiple trips, day tickets or weekly/monthly passes can save you money. For a one-time trip, single tickets are the most convenient choice.

Station Accessibility Ensuring A Smooth Ride For Everyone

Dortmund Station is committed to providing a comfortable and accessible experience for all travelers, including those with additional needs. Here are some of the accessibility features and services available:

1. Accessible Entrances

The station offers multiple accessible entrances equipped with ramps and elevators for easy access to the platforms.

2. Wheelchair-friendly Facilities

All platforms and waiting areas are designed to accommodate wheelchair users, with wide pathways and designated seating areas.

3. Assistance Services

Dortmund Station provides dedicated staff to assist travelers with additional needs. They can offer guidance, support, and help with navigating the station.

4. Visual and Auditory Assistance

For visually impaired travelers, the station has tactile paving and braille signage for easy navigation. Additionally, announcements are made both visually and audibly to ensure everyone receives important information.

5. Accessible Restrooms

The station features accessible restrooms equipped with grab bars and spacious layouts to accommodate travelers with disabilities.

6. Parking Facilities

Accessible parking spaces are available near the station entrances, making it convenient for travelers with mobility challenges.

Traveling with additional needs shouldn't limit your experience. Dortmund Station is dedicated to providing a barrier-free environment for all travelers.

💡 Traveler Guide Insight: Before your journey, it's advisable to check the station's website or contact their customer service to ensure any specific requirements or assistance can be accommodated.

Station Amenities Traveling With Comfort And Convenience

When it comes to traveling, comfort and convenience are key. At Dortmund Station, we understand the importance of providing top-notch amenities to make your journey as pleasant as possible. Whether you're a tourist exploring the city or a commuter heading to work, our station has everything you need to ensure a comfortable stop or starting point for your journey.

Wi-Fi and Charging Stations

Stay connected throughout your time at Dortmund Station with our free Wi-Fi service. Whether you need to check your emails, browse the web, or catch up on social media, our reliable Wi-Fi keeps you connected. Additionally, we offer charging stations where you can power up your devices, ensuring you never run out of battery on the go.

Retail and Shopping

Need to grab a quick snack or pick up some essentials? Dortmund Station has a range of retail and shopping options for your convenience. From convenience stores to boutiques, you'll find everything you need right here at the station.

Family Facilities

Traveling with little ones? Our station caters to families with various amenities. We have dedicated play areas to keep your children entertained, baby changing facilities for your convenience, and spacious seating areas where you can relax with your family before your journey.

Parking Facilities

Driving to Dortmund Station? No problem! We offer ample parking facilities, so you can leave your car with peace of mind while you travel. Our parking areas are secure and monitored 24/7 for your safety.

Accessibility Features

We believe in providing a station that is accessible to everyone. Dortmund Station is equipped with ramps, elevators, and designated parking spaces for people with disabilities. We strive to ensure that everyone can navigate our station with ease.

Pet Facilities

Your furry friends are welcome at Dortmund Station too! We have designated pet-friendly areas where you can spend time with your pets before or after your journey. Just make sure to keep them on a leash and clean up after them to maintain a clean and comfortable environment for all passengers.

Bicycle Facilities

For eco-conscious travelers, we offer bicycle facilities at Dortmund Station. You can securely park your bike and explore the city on two wheels. We also provide repair stations in case you need to fix any minor issues before heading off.

Storage Solutions

Traveling with luggage or need a place to store your belongings? Dortmund Station offers secure storage solutions where you can leave your bags for a few hours or even longer. This way, you can explore the city without the burden of carrying heavy bags around.

Specialized Services

At Dortmund Station, we understand that each traveler has unique needs. That's why we offer specialized services to cater to those needs. From assistance for elderly or disabled passengers to language assistance for international travelers, our friendly staff is here to help make your journey as smooth as possible.

Seating and Resting Areas

Traveling can often be tiring, which is why we have comfortable seating and resting areas throughout Dortmund Station. Take a break, relax, and recharge before continuing your journey. Our seating areas are designed to provide maximum comfort and convenience.

Public Restrooms and Hygiene

We understand the importance of maintaining cleanliness and hygiene at our station. Dortmund Station has well-maintained public restrooms equipped with all the necessary amenities. You can freshen up and take care of your personal needs during your time at the station.

Note: Dortmund Station is committed to providing the best amenities and services to all our passengers. If you have any specific needs or require assistance, please don't hesitate to reach out to our staff. We are here to ensure your journey is comfortable and hassle-free.

💡 Traveler Guide Insight: When planning your journey, make sure to take advantage of all the amenities Dortmund Station has to offer. From free Wi-Fi and charging stations to retail and shopping options, family facilities, and specialized services, our station is designed with your comfort and convenience in mind. So sit back, relax, and enjoy your time at Dortmund Station!

Booking Your Journey Tips For Snagging The Best Deals

When traveling from Dortmund Station, there are several strategies you can employ to secure the best fares and discounts. Here are some tips to help you book your journey:

1. Plan ahead and be flexible

Booking your tickets in advance can often lead to better deals. Additionally, being open to traveling during off-peak times or on weekdays can help you find lower fares.

2. Compare prices

Use online booking platforms and websites to compare prices from different providers. This way, you can find the best deals and discounts available for your journey.

3. Take advantage of loyalty programs

If you frequently travel from Dortmund Station, consider joining loyalty programs offered by train companies. These programs often provide exclusive discounts and benefits for regular travelers.

4. Look out for special promotions

Keep an eye out for special promotions or seasonal offers. Train companies often run discounted fares during holidays or for specific events. Subscribing to newsletters or following social media accounts of train operators can help you stay informed about these deals.

5. Consider alternative routes

Exploring alternative routes can sometimes lead to cheaper fares. Look into different connections and transfers that may offer better prices for your journey from Dortmund Station.

Remember to always check the terms and conditions of your ticket, as some may have restrictions or specific booking requirements.

💡 Traveler Guide Insight: Dortmund Station is well-connected to various destinations, both domestic and international. Consider using the "Price Alert" feature on booking websites to receive notifications when fares for your desired route drop. This way, you can snag the best deals as soon as they become available.

Luggage Storage And Logistics

When visiting Dortmund, you may need a secure place to store your luggage while you explore the city. Luckily, Dortmund Station offers convenient options for luggage storage.

Locations within the Station

At Dortmund Station, you can find luggage storage facilities in two locations:

  • Platform 1: This location is easily accessible and is ideal if you need to store your luggage temporarily before catching a train.
  • Station Lockers: Located near the main entrance, the station lockers provide a secure storage option for longer periods.

Security Measures

Your belongings are important, and Dortmund Station takes security seriously. All luggage storage facilities are equipped with surveillance cameras and have strict access control measures in place to ensure the safety of your belongings.

How to Use the Facilities

Using the luggage storage facilities at Dortmund Station is simple:

  1. Locate the desired storage location: Platform 1 or the Station Lockers near the main entrance.
  2. Select an available locker or storage space.
  3. Place your luggage inside and securely lock the storage unit.
  4. Keep the key or access card with you for easy retrieval.
Note: It's advisable to avoid storing valuable or fragile items in the lockers, as Dortmund Station cannot be held responsible for any loss or damage.

💡 Traveler Guide Insight: If you plan on using the luggage storage facilities at Dortmund Station, arrive early to secure a locker, especially during peak travel times. This will ensure you have a hassle-free experience and can make the most of your time exploring the city.

From Dortmund To The DE Day Trip Ideas By Train

If you're looking to explore beyond Dortmund, there are plenty of exciting day trip options accessible by train from Station Dortmund. Whether you're in the mood for shopping, cultural attractions, nature and parks, cinemas and theaters, sporting arenas, recreation centers, music venues, family entertainment, cultural venues, or sightseeing, we've got you covered. Here are some unique destinations and how to get there:

1. Shopping: Düsseldorf

If you're a shopaholic, a day trip to Düsseldorf is a must. Hop on a train from Station Dortmund, and in less than an hour, you'll find yourself in this vibrant city known for its luxurious shopping streets like Königsallee. Explore high-end fashion boutiques, visit local markets, and indulge in culinary delights at the city's many restaurants and cafes.

2. Cultural Attractions: Cologne

For a dose of culture, head to Cologne, just a short train ride away from Station Dortmund. Visit the iconic Cologne Cathedral, explore the Museum Ludwig to admire contemporary art, and take a stroll along the Rhine River. Don't forget to try the local specialty, Kölsch beer, at one of the traditional breweries.

3. Nature and Parks: Sauerland

If you're craving some outdoor adventure, Sauerland is the perfect destination. Take a train from Station Dortmund to one of the picturesque towns in the region, such as Winterberg or Willingen. Enjoy hiking, biking, and skiing in the beautiful Sauerland countryside. Don't miss the opportunity to visit the stunning Biggesee Lake for a relaxing day by the water.

4. Cinemas & Theaters: Bochum

Bochum is a cultural hub with a vibrant theater and cinema scene. Catch a play or musical at the famous Schauspielhaus Bochum or enjoy an independent film at the beloved Metropolis Kino. Afterward, explore the city center and indulge in a delicious meal at one of Bochum's many restaurants.

5. Sporting Arenas: Gelsenkirchen

If you're a sports enthusiast, Gelsenkirchen is the place to be. Catch a Bundesliga match at the Veltins-Arena, home to FC Schalke 04. Take a tour of the stadium to learn about its history and get a behind-the-scenes look. Afterward, explore the city and enjoy the lively atmosphere of the surrounding area.

6. Recreation Centers: Hamm

In Hamm, you'll find a variety of recreational activities to enjoy. Visit Maximare, a wellness and leisure center with pools, saunas, and spa treatments. Take a leisurely stroll through the beautiful Kurpark, or explore the unique attractions at the Maximilianpark, including a butterfly house and a climbing park.

7. Music Venues: Dortmund

While Dortmund is your starting point, it also offers a vibrant music scene. Check out the diverse range of concerts and events at venues like the Konzerthaus Dortmund or the FZW Club. Immerse yourself in the local music culture and discover talented artists from various genres.

8. Family Entertainment: Movie Park Germany

For a fun-filled day with the family, head to Movie Park Germany in Bottrop. Take a train from Station Dortmund to Bottrop Hbf, and from there, it's a short bus ride to the park. Enjoy thrilling rides, live shows, and meet your favorite movie characters in this unique amusement park dedicated to the world of cinema.

9. Cultural Venues and Sightseeing: Münster

Münster is a city rich in history and culture. Take a train from Station Dortmund and explore the picturesque old town, visit the stunning Münster Cathedral, and discover the unique Prinzipalmarkt with its historic merchant houses. Don't miss the chance to rent a bicycle and explore the beautiful surrounding countryside.

Keep in mind that train schedules and availability may vary, so we recommend checking the Deutsche Bahn website or using their mobile app for the most up-to-date information.

💡 Traveler Guide Insight: When planning your day trip from Station Dortmund, consider the interests of everyone in your group. Whether you're a culture lover, a nature enthusiast, a sports fan, or a shopaholic, there's something for everyone within easy reach of Dortmund. Don't forget to pack comfortable shoes, a camera, and a sense of adventure!

Customer Support Services Help When You Need It

When traveling through Dortmund station, you can rely on a range of customer support services to assist you. Whether you're a tourist or a regular commuter, help is always available to make your journey smoother.

Information Desk

Located in the main concourse, the Information Desk is the go-to place for any queries or assistance. Knowledgeable staff are ready to provide information about train schedules, ticketing, and directions.

Lost and Found

If you misplace an item while at Dortmund station, head to the Lost and Found office. They will help you report and retrieve lost belongings, ensuring peace of mind during your travels.

Accessibility Services

Dortmund station is committed to providing accessibility for all travelers. Wheelchair ramps, elevators, and designated parking spaces are available for those with mobility needs. If you require further assistance, the station staff is trained to assist you.

Emergency Assistance

In case of emergencies, Dortmund station has a dedicated team ready to respond and ensure the safety of passengers. Emergency buttons are strategically located throughout the station, connecting you directly to security personnel.

Remember to stay alert and report any suspicious activities to the station staff or security personnel.

💡 Traveler Guide Insight: Familiarize yourself with the location of the Information Desk and emergency buttons upon arrival. This will help you navigate the station efficiently and ensure a stress-free experience.

Travel Insurance And Safety Tips

When traveling to Dortmund, it is important to prioritize your safety and protect yourself with travel insurance. Whether you are a tourist exploring the city or a commuter using Station Dortmund, here are some practical safety tips to keep in mind:

1. Stay aware of your surroundings

Be vigilant and aware of your surroundings at all times, especially in crowded areas, to avoid pickpocketing or other petty crimes.

2. Secure your belongings

Keep your belongings secure by using lockable bags or backpacks. Avoid displaying valuable items and always keep an eye on your personal belongings.

3. Use well-lit areas

When navigating through Station Dortmund, stick to well-lit areas, especially during late hours. This will help ensure your safety and minimize the risk of encountering any potential dangers.

4. Familiarize yourself with emergency exits

Take a moment to locate the emergency exits within the station. Knowing the nearest exit points can be crucial in case of any unexpected situations.

5. Purchase travel insurance

Travel insurance is a must-have when visiting Dortmund, as it provides coverage for medical emergencies, trip cancellations, and lost belongings. Make sure to choose a policy that suits your needs.

Remember, prevention is key when it comes to staying safe during your travels.

💡 Traveler Guide Insight: Before your trip, research the local customs and regulations in Dortmund. It's always helpful to familiarize yourself with the cultural norms and any specific safety precautions you should take while exploring the city.