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Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Customer Reviews

3.3 out of stars

Based on 300 reviews

Reviews data

Customer Reviews

55 Stars


44 Stars


33 Stars


22 Stars


11 Star


Recent reviews


5 out of 5 stars

I went here for a school trip and overall it was good. As we came early in the morning, everything was cleaned although there was already trash (just a little). However, the train was on time and we haven't got any big problems with staff.
Juan Rodríguez
Juan Rodríguez

5 out of 5 stars

Good attention and practical machines for printing tickets. Easy to mark up the baggage and punctual trains all the time.
Steffen K
Steffen K

4 out of 5 stars

Clean, mostly well signposted station with pay parking along the southeast side. SNCF service was great. Convenient for exploring the Auvergne by train, bus or car with the AVIS car rental right next to the station
Olivier Blazy
Olivier Blazy

3 out of 5 stars

In covid times, it might be interesting to still find a solution for restrooms for travelers...

Understanding Peak Travel Times

When traveling through Clermont-Ferrand station, it's important to be aware of peak travel times to avoid congestion and ensure a more pleasant journey. Here are some tips on the best times to travel:

Morning Rush Hour

If you're a commuter, it's best to avoid traveling during the morning rush hour, which typically occurs between 7:30 am and 9:00 am. During this time, the station can get crowded, and there may be longer wait times for trains.

Weekday Evenings

On weekday evenings, especially between 5:00 pm and 7:00 pm, the station can experience higher passenger volumes as people head home from work. To avoid the crowds, consider traveling earlier or later in the evening.

Weekends and Holidays

Weekends and holidays tend to have less congestion at Clermont-Ferrand station. If your schedule allows, plan your journey during these times for a more relaxed and comfortable experience.

Note: While these are general guidelines, it's important to keep in mind that unexpected events or disruptions may affect travel patterns and congestion levels at any time.

💡 Traveler Guide Insight: One insider tip for avoiding congestion at Clermont-Ferrand station is to utilize the off-peak hours between 10:00 am and 4:00 pm. During these times, the station is usually quieter, making it easier to navigate and find seating on trains.

Seamless Airport Transfers

When traveling to or from Clermont-Ferrand, it's important to have a smooth and efficient way to transfer between the airport and the station. With the airport located just an hour away from the station, there are several convenient options available for both tourists and commuters.

Option 1: Taxi

One of the most convenient ways to travel from the station to the airport is by taking a taxi. Taxis are readily available outside the station and can take you directly to the airport in about an hour, depending on traffic. This option is ideal for those with heavy luggage or who prefer a door-to-door service.

Option 2: Shuttle Bus

Another convenient option is to take a shuttle bus from the station to the airport. The shuttle buses operate at regular intervals and provide a cost-effective way to travel between the two locations. The journey takes approximately an hour, giving you ample time to relax and enjoy the scenery along the way.

Option 3: Car Rental

If you prefer the flexibility of having your own transportation, you can consider renting a car from the station. There are several car rental companies located near the station, offering a wide range of vehicles to suit your needs. This option allows you to explore Clermont-Ferrand and its surrounding areas at your own pace, while also providing the convenience of driving directly to the airport.

Please note that traffic conditions may vary, so it's always a good idea to check for any potential delays before your journey.

💡 Traveler Guide Insight: When planning your trip, consider the time of day and your personal preferences. Taxis provide a convenient and hassle-free option, while shuttle buses offer a more budget-friendly alternative. Car rental is ideal for those who want to have the freedom to explore the area at their own pace.

Station Fare Options

When it comes to fare options at Clermont-Ferrand station, there are a variety of choices to suit different travel needs and budgets. Here is a breakdown of the options available and how to access them:

1. Single Tickets

If you are a one-time visitor or occasional traveler, single tickets are a convenient choice. These tickets can be purchased at the ticket counters or from the self-service ticket machines located within the station.

2. Day Passes

For those planning to make multiple trips within a day, day passes offer unlimited travel on the same day. Day passes can be purchased at the ticket counters or from the self-service ticket machines.

3. Weekly and Monthly Passes

If you are a regular commuter or staying in Clermont-Ferrand for an extended period, weekly or monthly passes provide cost-effective options. These passes can be obtained at the ticket office, where you can also inquire about any available discounts for frequent travelers.

4. Regional and Interregional Passes

If you wish to explore the surrounding regions or travel to other cities, regional and interregional passes are available. These passes allow unlimited travel within a specified area or between different regions. You can obtain these passes at the ticket office or through online booking platforms.

5. Discounted Fares

It's worth noting that there are discounted fare options available for specific groups, such as students, seniors, and people with disabilities. To access these discounted fares, make sure to provide the necessary identification or documentation when purchasing your ticket.

Tip: Consider using the self-service ticket machines for quicker and hassle-free access to fare options.

💡 Traveler Guide Insight: Before purchasing your fare, it's advisable to check the official website of Clermont-Ferrand station for any updates or special promotions. This will ensure you make the most of your travel budget and have a seamless experience while exploring the city and its surroundings.

Station Accessibility Ensuring A Smooth Ride For Everyone

At Clermont-Ferrand station, we strive to provide a comfortable and accessible experience for all travelers, including those with additional needs. Here are some of the accessibility features and services available:

Elevators and Escalators

Clermont-Ferrand station is equipped with elevators and escalators to facilitate easy movement between different levels of the station. These accessibility features ensure that individuals with mobility challenges can navigate the station without any difficulties.

Accessible Restrooms

We understand the importance of accessible restrooms for travelers with disabilities. Clermont-Ferrand station offers well-maintained accessible restrooms equipped with grab bars, spacious layouts, and other necessary facilities to provide convenience and comfort.

Accessible Ticketing and Information Counters

Our ticketing and information counters are designed to be accessible for everyone. We have trained staff available to assist travelers with additional needs, ensuring they receive the necessary guidance and support during their visit to Clermont-Ferrand station.

Accessible Platforms

Clermont-Ferrand station has platforms that are easily accessible for individuals with mobility aids or strollers. Clear signage, tactile paving, and ramps are available to ensure a smooth transition between the station and trains.

Assistance Services

For travelers requiring additional assistance, Clermont-Ferrand station provides dedicated assistance services. These services include wheelchair assistance, escort services, and support for boarding and alighting trains. To avail of these services, it is recommended to contact the station in advance.

Travelers with additional needs can rest assured that Clermont-Ferrand station is committed to providing an inclusive and accessible environment for all. Our aim is to make your journey as smooth and enjoyable as possible.

💡 Traveler Guide Insight: When planning your visit to Clermont-Ferrand station, be sure to check the station's website or contact their customer service for specific information on accessibility services and any updates.

Station Amenities Traveling With Comfort And Convenience

When it comes to traveling, comfort and convenience are top priorities. At Clermont-Ferrand Station, we understand the importance of providing a seamless experience for all our passengers. Whether you're a tourist exploring the city or a commuter on your daily journey, our station amenities are designed to meet your needs. From Wi-Fi to charging stations, retail and shopping options, family facilities, parking facilities, accessibility features, pet facilities, bicycle facilities, storage solutions, specialized services, seating and resting areas, and public restrooms and hygiene, we have you covered.

Wi-Fi and Charging Stations

Stay connected throughout your journey with our complimentary Wi-Fi service. Whether you need to catch up on work or simply browse the internet, our reliable and fast Wi-Fi will keep you connected. Additionally, we offer charging stations for your electronic devices, ensuring you never run out of battery power.

Retail and Shopping

Need to grab some last-minute essentials or souvenirs? Our station features a variety of retail and shopping options. From convenience stores to boutiques, you'll find everything you need right here at Clermont-Ferrand Station.

Family Facilities

Traveling with little ones? We understand the unique needs of families. Our station offers family facilities, including baby changing stations and dedicated areas for nursing mothers. We also provide stroller rentals, so you can explore the city with ease.

Parking Facilities

For those arriving by car, Clermont-Ferrand Station offers convenient parking facilities. Our secure parking area provides peace of mind while you embark on your journey. Whether you're traveling for a day or a longer period, our parking options have you covered.

Accessibility Features

We believe in providing a station that is accessible to everyone. Clermont-Ferrand Station is equipped with ramps, elevators, and designated seating areas for passengers with disabilities. Our staff is trained to assist passengers with special needs, ensuring a hassle-free experience for all.

Pet Facilities

We understand that pets are an important part of your family. That's why we provide pet facilities at Clermont-Ferrand Station. From designated pet relief areas to pet-friendly waiting areas, we aim to make your journey with your furry friends as comfortable as possible.

Bicycle Facilities

Clermont-Ferrand is a bike-friendly city, and our station reflects that. We offer bicycle facilities, including bike racks and rental services. Explore the city on two wheels and enjoy the convenience of biking to and from the station.

Storage Solutions

Traveling with bulky luggage or equipment? Don't worry! Our station provides storage solutions for your convenience. Whether you need to store your luggage for a few hours or a few days, our secure storage facilities have got you covered.

Specialized Services

At Clermont-Ferrand Station, we go the extra mile to cater to your specific needs. Whether you require assistance with ticketing, language translation, or travel information, our dedicated staff is ready to assist you. We strive to make your journey as smooth as possible.

Seating and Resting Areas

Traveling can be tiring, and we understand the importance of having comfortable seating and resting areas. At Clermont-Ferrand Station, you'll find plenty of seating options, both indoors and outdoors. Take a moment to relax and recharge before continuing your journey.

Public Restrooms and Hygiene

Hygiene is a top priority for us, and we ensure that our station provides clean and well-maintained public restrooms. You can freshen up and take care of your hygiene needs during your time at Clermont-Ferrand Station.

Traveler guide insight: Make sure to take advantage of our Wi-Fi service and charging stations to stay connected and powered up throughout your journey.

Booking Your Journey Tips For Snagging The Best Deals

When booking your travel from Clermont-Ferrand station, follow these tips to secure the best fares and find great deals:

1. Plan Ahead

Booking your journey in advance can often lead to better deals and discounts. Keep an eye out for early bird offers or special promotions.

2. Compare Prices

Don't settle for the first price you see. Take the time to compare prices on different booking channels, such as the station's website, travel agency websites, or online travel platforms.

3. Be Flexible with Dates and Times

Being flexible with your travel dates and times can help you find cheaper fares. Consider traveling during off-peak hours or on weekdays to take advantage of lower prices.

4. Sign Up for Mailing Lists

Subscribe to the mailing lists of travel companies or the station itself to receive exclusive offers and discounts directly to your inbox.

5. Use Loyalty Programs

If you're a frequent traveler, consider joining loyalty programs offered by train companies or booking platforms. These programs often provide access to special deals, discounts, and rewards.

6. Keep an Eye Out for Promo Codes

Promo codes can be a great way to save money on your travel. Follow the station's social media accounts or sign up for newsletters to stay informed about any available promo codes.

7. Consider Multi-Trip Tickets

If you frequently travel between Clermont-Ferrand and a specific destination, consider purchasing multi-trip tickets. These tickets can offer significant savings compared to buying individual tickets for each journey.

Remember, it's always a good idea to check the terms and conditions of any deal or discount before making a booking.

💡 Traveler Guide Insight: When searching for deals, try using long-tail keywords like "cheap train tickets from Clermont-Ferrand" or "discounted fares from Clermont-Ferrand." This can help you find more specific offers tailored to your needs.

Luggage Storage And Logistics

When traveling to or through Clermont-Ferrand, it's important to know the options for luggage storage within the station. Fortunately, Clermont-Ferrand station offers convenient facilities to cater to the needs of travelers.

Locations within the Station

There are two main options for luggage storage at Clermont-Ferrand station:

  • Self-Service Lockers: Located near the entrance, self-service lockers provide a secure and convenient way to store your luggage. These lockers are available in different sizes, allowing you to choose one that suits your needs.
  • Staffed Luggage Room: If you prefer to have your luggage stored by a staff member, you can visit the luggage room located near the ticket office. The staff will assist you in storing and retrieving your belongings.

Security Measures

Your belongings are in safe hands at Clermont-Ferrand station. The self-service lockers are equipped with advanced security features, including electronic locks and surveillance cameras. The staffed luggage room is also monitored to ensure the safety of your belongings.

How to Use the Facilities

Using the luggage storage facilities at Clermont-Ferrand station is straightforward:

  1. For self-service lockers, simply choose an available locker, place your luggage inside, and follow the instructions on the screen to lock it securely. Don't forget to keep the receipt provided, as you'll need it to retrieve your belongings.
  2. If you prefer to use the staffed luggage room, approach the staff at the luggage room counter, provide them with your luggage, and they will assist you in storing it. When you're ready to retrieve your items, present your receipt to the staff, and they will return your belongings to you.
It's recommended to arrive at the station with enough time to store your luggage and complete the necessary procedures, especially during peak travel periods.

💡 Traveler Guide Insight: To make the most of your time at Clermont-Ferrand station, consider planning your visit in advance and familiarizing yourself with the luggage storage options. This will help ensure a smooth and hassle-free travel experience.

From Clermont Ferrand To The FR Day Trip Ideas By Train

Are you looking to explore the beautiful surroundings of Clermont-Ferrand? With its convenient location and excellent rail connections, you can embark on exciting day trips to various destinations. Whether you're interested in shopping, cultural attractions, nature and parks, cinemas and theaters, sporting arenas, recreation centers, music venues, family entertainment, cultural venues, or sightseeing, Clermont-Ferrand has something for everyone. Here are some unique day trip ideas and how to get there:

1. Volvic

Just a short train ride from Clermont-Ferrand, you'll find the charming town of Volvic. Known for its natural mineral water, Volvic offers a picturesque setting with its volcanic landscapes and scenic views. Take a walk through the town center, visit the Maison de la Pierre or the Volvic Water Museum, and don't forget to try the refreshing Volvic water straight from the source.

2. Vichy

Located along the banks of the Allier River, Vichy is a popular spa town known for its thermal baths and wellness treatments. Hop on a train from Clermont-Ferrand to Vichy and spend the day relaxing in the luxurious spa resorts, strolling along the beautiful promenades, and exploring the elegant architecture of the town.

3. Puy de Dôme

A trip to Clermont-Ferrand wouldn't be complete without visiting the iconic Puy de Dôme volcano. Take a scenic train ride from the city center to the base of the volcano and then hop on the Panoramique des Dômes train to reach the summit. Enjoy breathtaking views of the surrounding countryside and explore the hiking trails that wind their way through this natural wonder.

4. Montluçon

For history enthusiasts, a day trip to Montluçon is a must. This medieval town is home to the impressive Château des Ducs de Bourbon, a well-preserved fortress that offers panoramic views of the city. Explore the winding streets of the old town, visit the Saint-Pierre church, and immerse yourself in the rich history of the region.

5. Thiers

If you're a fan of cutlery and craftsmanship, a visit to Thiers is highly recommended. Known as the "Cutlery Capital" of France, this town is famous for its knife-making heritage. Take a train from Clermont-Ferrand to Thiers and discover the fascinating world of knives at the Coutellerie de Thiers museum and explore the picturesque streets lined with cutlery shops.

Note: Before embarking on any day trips, make sure to check the train schedules and plan your journey accordingly. Some destinations may require additional transportation, such as buses or taxis, to reach specific attractions.

💡 Traveler Guide Insight: When exploring Clermont-Ferrand and its surroundings, be prepared for changing weather conditions. Pack comfortable walking shoes, a raincoat or umbrella, and a bottle of water to stay hydrated during your day trips. Enjoy your adventures!

Customer Support Services Help When You Need It

At Clermont-Ferrand station, we strive to provide excellent customer support services to assist you during your journey. Whether you're a tourist or a commuter, our dedicated staff is here to help you with any inquiries or issues you may have.

Range of Services

Our customer support services include:

  • Information desk: Our friendly staff is available to provide information about train schedules, ticket prices, and any other travel-related queries.
  • Lost and found: If you've misplaced an item during your visit, our lost and found department can assist you in locating and retrieving it.
  • Accessibility assistance: We offer special assistance for passengers with disabilities or limited mobility, ensuring a comfortable and accessible experience.
  • Language support: Our multilingual staff can assist you in English, French, and other languages, making communication easier for international travelers.

Accessing Customer Support

To access our customer support services, simply visit the information desk located in the main concourse area of the station. Our staff will be readily available to address your needs and provide the necessary assistance.

Types of Assistance

Our customer support staff can assist you with:

  • Train and platform information
  • Ticket purchase and validation
  • Lost and found inquiries
  • Station facilities and amenities
  • Accessibility and special assistance
Note: For urgent matters or emergencies, please contact station security or the appropriate authorities.

💡 Traveler Guide Insight: If you have any questions or need assistance, don't hesitate to approach our friendly staff at the information desk. They are dedicated to making your experience at Clermont-Ferrand station as smooth and enjoyable as possible.

Travel Insurance And Safety Tips

When traveling to or from Clermont-Ferrand, it's important to prioritize your safety and protect yourself with travel insurance. Whether you're a tourist exploring the city or a regular commuter, having travel insurance provides peace of mind in case of any unforeseen incidents.

1. Choose the Right Travel Insurance

Before your trip, research and compare different travel insurance providers to find the best coverage for your needs. Look for policies that include medical expenses, trip cancellation, lost baggage, and personal liability.

2. Secure Your Belongings

When using StationName, keep your belongings secure to avoid theft or loss. Use lockable bags or backpacks, and never leave your belongings unattended. If possible, avoid carrying large amounts of cash and use a travel card instead.

3. Be Aware of Your Surroundings

Stay vigilant and be aware of your surroundings while at StationName. Avoid displaying valuable items and be cautious of pickpockets. If you notice any suspicious activity, report it to the station staff or the authorities.

4. Plan Your Journey in Advance

Before your trip, plan your journey in advance using the StationName website or app. Check train schedules, platforms, and any potential disruptions. This will help you navigate the station efficiently and avoid unnecessary stress.

5. Follow Safety Instructions

Pay attention to safety instructions and signage at StationName. Familiarize yourself with emergency exits, evacuation procedures, and any specific safety measures in place. In case of an emergency, remain calm and follow the instructions provided.

Remember, travel insurance is your safety net and can provide assistance in case of emergencies, medical issues, or trip disruptions. It's always better to be prepared.

💡 Traveler Guide Insight: When traveling, it's essential to have a backup plan. Keep digital copies of important documents like your passport and travel insurance policy. Store them securely in your email or cloud storage, so you can access them even if your physical copies are lost or stolen.