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Customer Reviews

3.7 out of stars

Based on 472 reviews

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Customer Reviews

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Recent reviews

Sokratis Rom
Sokratis Rom

1 out of 5 stars

Worst experience ever! We bought tickets from trenitalia machine from Brescia to Venice in the 1st of April. We followed the steps in the machine chose the time we wanted to leave and we paid by card. Then we entered the train and after 10 minutes a ticket inspector came checked our ticket and told us that we had to validate them on the station before entering and now he must charge us 100euros per person as a fine. We explained him that we don’t speak Italian and we didn’t know that we have to validate the ticket. In the printed ticket there was nothing written in English only in Italian. He was speaking to us only in Italian he didn’t even try to speak english. Not a single word. I have to mention that there was a broken machine for ticket validation in the MAIN ENTRANCE of the station in the 1st of April. Next day we went to TRENORD office of Brescia’s station and after some time we found 1 man that was speaking English. And here it comes. We explained him the situation we had and he told us. I use Google translate when I travel. Use it too and translate the ticket next time. He was trenord stuff and I was expecting better. In the station you will find nobody who speaks anything else than Italian. Good luck if you use that station and remember VALIDATE your ticket before entering the train and use Google translate 😂
Thanos Rom
Thanos Rom

1 out of 5 stars

Worst experience of my life, we were billed because we had not verified our "tickets" when the hall ticket was only in italic language and we choose also the date-time in the what's the point. Also, the machine in the station was broken and the other two were hidden inside the station. We try to talk to the inspector inside the train of the 1st of April in the morning shift but he was clearly not in the mood so he charge all three of us costing a lot of money for our vacation no matter what we told him that we did not have that much money(we were tourist you see)when we try to tell him that, he was taking pictures of our passports and ID's, harassment and racism in its majesty. We spoke the other day in the info point and the staff was rude and ironic telling us also the bill was at its highest ... he could be charged as not that much. Also, they told us to use "Google Translate" in order to translate the ticket... I must report that many tourists faced the same problem as us but clearly Trenitalia and Trenord do not care.

3 out of 5 stars

Brescia City is one most populated City of Lombardy innthe North of Italy. It's charismatic, eccentric but stay aware for any bad inconvenient you could encounter. ☝️ FOLLOW NOW TO NEW EXCLUSIVE REVIEWS FANS↩️ CLICK NOW LINK IN BIO FANS🔗 #gaz15 #nfy #vip #football #world #usa #italy #post #link #figc
David Smith
David Smith

3 out of 5 stars

Small station, but built in 1854 so the exterior architecture is worth a look. Like in every station in Italy, there are large posters listing all the arrivals and departures in chronological order with platform number and intermediate stops. Watch out that platforms 1 Ovest & 2 Ovest & 3 Ovest are in a completely different part of the station to platforms 1-3. I got caught out once and missed my train! Inside there are: a large ticket office; some self-service ticket machines; a café; a ticket office for the rival ITALO train service; left luggage; toilets requiring a €1 coin to get in, grrrr; mini-market. Outside there are yellow-orange buses that serve the town, while opposite is the bus station with blue buses that connect to the surrounding small towns & villages. The Metro to the right. All within a few metres of each other, all easily visible.

Understanding Peak Travel Times

When traveling through Brescia Station, it's important to plan your journey wisely to avoid congestion and ensure a more pleasant experience. Here are some tips on the best times to travel:

Weekday Mornings:

If you're a commuter, it's best to avoid traveling during the morning rush hour between 7:30 am and 9:00 am. The station tends to be busiest during these hours as people head to work or school. Consider adjusting your schedule to travel earlier or later to avoid the crowds.


If you have flexibility in your schedule, midday is generally a less busy time to travel through Brescia Station. Between 10:00 am and 4:00 pm, there are fewer commuters, and you can expect shorter queues at ticket counters, security checkpoints, and boarding platforms.


For a more relaxed journey, plan to travel through Brescia Station in the evening after the rush hour. Commuters typically start heading home between 5:00 pm and 7:00 pm, so the station tends to be less crowded during this time.


Weekends generally see lower passenger volumes compared to weekdays. If you have the flexibility, consider traveling on weekends to avoid the commuter rush altogether. Saturdays and Sundays are typically quieter, providing a more peaceful experience at Brescia Station.

Note: Please keep in mind that these are general guidelines, and the actual crowd levels may vary based on specific events, holidays, or unforeseen circumstances. It's always a good idea to check for any travel advisories or disruptions before your journey.

💡 Traveler Guide Insight: If you prefer a more tranquil journey, consider traveling through Brescia Station during midday on weekdays or on weekends. These times generally offer a less congested experience, allowing you to navigate the station more comfortably.

Seamless Airport Transfers

If you're traveling to or from Brescia and need to get to the airport, you're in luck! Brescia Station offers several convenient options for transferring to the nearby airport, ensuring a smooth and timely journey for both tourists and commuters.

Option 1: Shuttle Service

One of the most convenient ways to reach the airport from Brescia Station is by taking the shuttle service. The shuttle operates regularly and takes approximately 1 hour to reach the airport. It's a hassle-free option, especially if you have heavy luggage or want to avoid the stress of navigating public transportation.

Option 2: Taxi

If you prefer a more direct transfer, taxis are readily available outside Brescia Station. They offer a convenient and comfortable journey to the airport, allowing you to relax and enjoy the ride. The journey takes around 1 hour, depending on traffic conditions.

Option 3: Public Transportation

If you're looking for a budget-friendly option, you can take advantage of the public transportation network. Brescia Station is well-connected to the local bus system, which provides routes to the airport. Although it may take a bit longer than other options, it's a great way to save money while still reaching your destination.

Note: It's advisable to check the schedules and availability of the shuttle service or public transportation in advance to ensure a smooth journey. Taxi services are available 24/7 at Brescia Station.

💡 Traveler Guide Insight: When planning your trip, consider the time of day and traffic conditions to choose the most suitable transfer option. If you have a tight schedule, it's recommended to book a taxi or use the shuttle service for a hassle-free and time-efficient experience.

Station Fare Options

When it comes to fare options at Brescia Station, there is a variety available to cater to different travel needs and budgets. Here are the options and how to access them:

1. Single Ride Ticket

If you're a one-time visitor, the single ride ticket is perfect for you. It allows you to travel from Brescia Station to your desired destination and is available for purchase at the ticket counters or ticket vending machines.

2. Multi-Ride Pass

For frequent travelers, the multi-ride pass offers great value. With this pass, you can take multiple rides within a specified period. It can be purchased at the ticket counters or online through the official website.

3. Daily Pass

If you plan to explore Brescia for a whole day, the daily pass is highly recommended. It provides unlimited rides on the day of purchase and can be bought at the ticket counters or ticket vending machines.

4. Monthly/Annual Pass

For commuters or long-term visitors, the monthly or annual pass is the most cost-effective option. It allows unlimited rides for the specified duration and can be obtained at the ticket counters or through a subscription on the official website.

Note: Remember to validate your ticket before boarding the train or bus to avoid fines.

💡 Traveler Guide Insight: To make the most of your fare options at Brescia Station, consider your travel frequency and duration. If you're unsure, the daily pass is a convenient choice for exploring the city.

Station Accessibility Ensuring A Smooth Ride For Everyone

When it comes to accessibility, Brescia Station goes above and beyond to ensure that all travelers, including those with additional needs, can navigate the station comfortably. Here are some of the accessibility features and services available:

Elevators and Escalators

Brescia Station is equipped with elevators and escalators to provide easy access to different levels of the station. These facilities make it convenient for travelers with mobility aids or strollers to move around without any hassle.

Accessible Restrooms

The station has accessible restrooms that are designed to accommodate individuals with disabilities. These restrooms are spacious and equipped with support bars and other necessary facilities to provide a comfortable experience.

Accessible Ticketing and Information

Brescia Station has accessible ticketing and information counters, ensuring that travelers with additional needs can easily purchase tickets and get the assistance they require. Station staff are trained to provide support and guidance to those who need it.

Braille and Tactile Signage

For visually impaired travelers, Brescia Station features Braille and tactile signage throughout the station. These signs provide important information such as directions, platform numbers, and emergency exits, making navigation easier for everyone.

Assistance Services

Brescia Station offers assistance services for travelers with disabilities or additional needs. These services include wheelchair assistance, priority boarding, and personalized support. Travelers can request assistance in advance or upon arrival at the station.

Traveling with additional needs should never be a barrier. Brescia Station strives to create an inclusive and welcoming environment for all travelers.

💡 Traveler Guide Insight: When planning your trip to Brescia, be sure to check the station's website or contact customer service in advance to inform them of any specific assistance or accommodations you may require. This will help ensure a smooth and enjoyable journey.

Station Amenities Traveling With Comfort And Convenience

When it comes to traveling, comfort and convenience are essential. Brescia Station offers a range of amenities to ensure that your journey starts or ends on a high note. Whether you're a tourist exploring the city or a regular commuter, this guide will provide you with all the information you need to make the most of your time at Brescia Station.


Stay connected throughout your journey with the complimentary Wi-Fi available at Brescia Station. Whether you need to check your emails, browse the web, or stream entertainment, the reliable Wi-Fi connection will keep you connected and entertained.

Charging Stations

Running low on battery? Brescia Station has got you covered with conveniently located charging stations. Keep your devices powered up and ready for your next adventure.

Retail and Shopping

If you're in need of any last-minute essentials or simply want to indulge in some retail therapy, Brescia Station offers a variety of retail and shopping options. From convenience stores to boutiques, you'll find everything you need under one roof.

Family Facilities

Brescia Station understands the importance of family-friendly amenities. Whether you're traveling with children or require assistance for elderly family members, the station provides facilities such as baby changing rooms, stroller rental services, and accessible amenities to cater to your specific needs.

Parking Facilities

For those traveling by car, Brescia Station offers convenient parking facilities. With ample parking spaces available, you can rest assured that your vehicle is safe and secure while you embark on your journey.

Accessibility Features

Brescia Station is committed to providing accessibility for all. The station is equipped with ramps, elevators, and other accessibility features to ensure a seamless experience for passengers with disabilities or mobility challenges.

Pet Facilities

Traveling with your furry friend? Brescia Station is pet-friendly and provides facilities to ensure the comfort and well-being of your pets. From designated pet areas to pet waste disposal stations, your four-legged companions will feel right at home.

Bicycle Facilities

For eco-conscious travelers or cycling enthusiasts, Brescia Station offers bicycle facilities to accommodate your needs. Whether you need a secure place to park your bike or require assistance with repairs, the station has you covered.

Storage Solutions

If you're carrying bulky luggage or need a place to store your belongings, Brescia Station provides storage solutions. Lockers are available for rent, allowing you to conveniently store your items and explore the area without any hassle.

Specialized Services

Brescia Station goes above and beyond to cater to the diverse needs of its passengers. From language assistance to travel information desks, the station offers specialized services to ensure that every traveler has a smooth and enjoyable experience.

Seating and Resting Areas

Take a moment to relax and unwind in the comfortable seating and resting areas at Brescia Station. Whether you're waiting for your train or need a break between connections, these areas provide a tranquil space to recharge and gather your thoughts.

Public Restrooms and Hygiene

Brescia Station maintains clean and well-maintained public restrooms for the convenience of its passengers. Hygiene is a top priority, ensuring a pleasant experience for everyone.

Traveler Guide Insight: Comfort and convenience are the pillars of a great journey. Brescia Station offers a wide range of amenities to enhance your travel experience. Take advantage of the free Wi-Fi, charging stations, shopping options, and specialized services available. Whether you're traveling with family, pets, or bicycles, the station caters to your unique needs. With ample parking, accessibility features, and storage solutions, your journey starts and ends with ease. Sit back, relax, and enjoy the comfort and convenience of Brescia Station.

Booking Your Journey Tips For Snagging The Best Deals

When it comes to booking your journey from Brescia Station, there are several tips and tricks to help you secure the best fares and make the most of your travel experience. Here's what you need to know:

1. Plan in Advance

Booking your tickets in advance can often lead to significant savings. Keep an eye out for early bird offers or promotional fares that are released well in advance.

2. Explore Different Booking Channels

Don't limit yourself to just one booking channel. Check multiple platforms, including the official website of the train operator, third-party booking websites, and mobile apps. Compare prices and offers to find the best deal.

3. Take Advantage of Discounts and Deals

Be sure to check if there are any discounts or deals available for your journey. These could include student discounts, group fares, or special promotions. It's worth doing some research to see if you qualify for any discounts.

4. Consider Off-Peak Travel

Traveling during off-peak hours can often result in lower fares. If your schedule allows, try to book your journey during non-rush hour times to take advantage of discounted rates.

5. Sign Up for Loyalty Programs

If you frequently travel from Brescia Station, consider signing up for loyalty programs offered by train operators or booking platforms. These programs often provide exclusive deals, discounts, and perks for regular travelers.

Note: It's important to check the terms and conditions of any deals or discounts to ensure they are applicable to your journey and that you comply with any requirements.

💡 Traveler Guide Insight: One useful tip is to set fare alerts on booking platforms or sign up for email notifications from train operators. This way, you'll be notified when there are price drops or special promotions, allowing you to snag the best deals for your journey from Brescia Station.

Luggage Storage And Logistics

When traveling to or through Brescia Station, you may find yourself needing a secure place to store your luggage. Fortunately, Brescia Station offers convenient options for luggage storage to ensure your belongings are safe while you explore the city.

Locations within the Station

Brescia Station provides luggage storage facilities located near the main entrance. You can easily find these facilities by following the signage or asking the station staff for assistance. The storage areas are easily accessible and well-maintained.

Security Measures

The luggage storage facilities at Brescia Station prioritize the safety of your belongings. They are equipped with advanced security systems, including CCTV surveillance and secure locks. You can have peace of mind knowing that your luggage will be protected during your visit.

How to Use the Facilities

Using the luggage storage facilities at Brescia Station is a straightforward process. Here's what you need to do:

  1. Approach the luggage storage area near the main entrance of the station.
  2. Present your luggage to the staff at the facility.
  3. They will provide you with a ticket or receipt for your luggage.
  4. Keep the ticket or receipt in a safe place, as you will need it to retrieve your luggage later.
  5. Enjoy your time in Brescia without the burden of carrying your bags.
  6. When you're ready to leave, return to the luggage storage area with your ticket or receipt.
  7. Hand over your ticket or receipt to the staff, and they will retrieve your luggage for you.
  8. Double-check your belongings to ensure everything is intact.

💡 Traveler Guide Insight

For added convenience, consider booking a luggage delivery service, such as LuggageHero or Bagbnb, which allows you to have your luggage picked up from Brescia Station and delivered directly to your accommodation. This way, you can start exploring the city immediately without the need to visit the luggage storage facilities twice.

From Brescia To The IT Day Trip Ideas By Train

If you're visiting Brescia and looking to explore the surrounding areas, there are plenty of exciting day trip options accessible by train from StationName. Whether you're interested in shopping, cultural attractions, nature and parks, cinemas and theaters, sporting arenas, recreation centers, music venues, family entertainment, or cultural venues and sightseeing, there's something for everyone. Here are some unique destinations to consider:

1. Verona

Only a short train ride away from Brescia, Verona is a city known for its rich history, stunning architecture, and romantic atmosphere. Visit the famous Verona Arena, a beautifully preserved Roman amphitheater, and catch an opera performance during the summer season. Explore Juliet's House, believed to be the inspiration behind Shakespeare's Romeo and Juliet, and take a stroll through the charming streets of the historic center.

2. Lake Garda

For nature lovers, a day trip to Lake Garda is a must. Located just west of Brescia, Lake Garda is the largest lake in Italy and offers breathtaking views. Take a boat tour to explore the picturesque towns along the lake's shores, such as Sirmione with its medieval castle and thermal baths, or Malcesine with its charming narrow streets and Scaliger Castle. Enjoy water sports, hiking, or simply relax by the lake and soak in the serene atmosphere.

3. Milan

If you're in the mood for shopping and cultural experiences, hop on a train to Milan. As one of the fashion capitals of the world, Milan offers a wide range of shopping options, from high-end designer boutiques to affordable fashion outlets. Don't miss the iconic Duomo di Milano, a magnificent Gothic cathedral, and explore the vibrant neighborhoods of Brera and Navigli. Visit world-class museums such as the Pinacoteca di Brera and the Leonardo da Vinci Museum.

4. Bergamo

For a charming medieval atmosphere, head to Bergamo. Divided into two parts, the lower town (Città Bassa) and the upper town (Città Alta), Bergamo offers a blend of history, culture, and stunning views. Take a funicular up to Città Alta and wander through its narrow cobblestone streets lined with shops, cafes, and historic landmarks. Visit the impressive Bergamo Cathedral and enjoy panoramic views from the city walls.

5. Mantua

If you're interested in Renaissance art and architecture, consider a day trip to Mantua. This UNESCO World Heritage Site is home to stunning palaces, churches, and squares. Explore the Ducal Palace, Palazzo Te, and the Basilica of Sant'Andrea. Take a leisurely walk along the lakeside promenade and enjoy the tranquil atmosphere of this charming city.

Remember to check train schedules and plan your day trip in advance to make the most of your time.

💡 Traveler guide insight: When visiting these destinations, consider purchasing a regional train pass, such as the Lombardy Pass, which allows unlimited train travel within the region for a set number of days. This can be a cost-effective option if you plan to explore multiple locations.

Customer Support Services Help When You Need It

At Brescia Station, we strive to provide excellent customer support services to ensure a seamless travel experience for all visitors. Whether you're a tourist exploring the city or a commuter on your daily journey, our team is here to assist you in any way possible.

Types of Customer Support Services

Our customer support services cover a wide range of areas, including:

  • Information Desk: Located in the main concourse, our friendly staff is available to answer any questions you may have regarding train schedules, ticket prices, and local attractions.
  • Lost and Found: If you happen to misplace any belongings during your visit, our Lost and Found department will help you recover them.
  • Accessibility Services: We are committed to ensuring accessibility for all travelers. If you have any special requirements or need assistance, please reach out to our dedicated Accessibility Services team.
  • Complaints and Feedback: We value your feedback. If you encounter any issues or have suggestions to improve our services, please let us know at the Complaints and Feedback desk.

Accessing Customer Support Services

Getting in touch with our customer support services is simple:

  1. Visit the Information Desk: Head to the main concourse where our knowledgeable staff will be happy to assist you.
  2. Contact Us: If you prefer to reach out remotely, you can contact our customer support team via phone or email. The contact details can be found on our website.
Please note that our customer support services are available during station operating hours.

💡 Traveler Guide Insight: Don't hesitate to seek assistance from our customer support team if you have any questions or need help. We are here to make your journey through Brescia Station as smooth and enjoyable as possible.

Travel Insurance And Safety Tips

When traveling to Brescia, it's essential to prioritize your safety and protect yourself with travel insurance. Here are some practical tips to ensure a smooth and secure journey:

1. Purchase Comprehensive Travel Insurance

Before embarking on your trip, invest in a reliable travel insurance policy that covers medical expenses, trip cancellation, and lost luggage. It provides peace of mind and financial protection in case of any unforeseen events.

2. Secure Your Belongings

While using StationName, keep a close eye on your belongings. Avoid leaving your bags unattended and consider using a secure locker if available. Be mindful of pickpockets and keep your valuables securely stored.

3. Familiarize Yourself with StationName Layout

Take a moment to study the layout of StationName. Identify the ticketing counters, platforms, and exits. This will help you navigate the station easily and save time during your commute.

4. Follow Safety Guidelines

Pay attention to safety announcements and signage at StationName. Follow any instructions provided by station staff or security personnel. Be cautious while using escalators or stairs and hold onto handrails for stability.

5. Be Mindful of Surroundings

When traveling to and from StationName, be aware of your surroundings. Stick to well-lit and populated areas, especially during nighttime. Trust your instincts and avoid any suspicious individuals or situations.

Remember, accidents and unexpected events can happen to anyone. By taking precautions and having travel insurance, you can minimize the impact and enjoy your trip to Brescia with peace of mind.

💡 Traveler Guide Insight: When exploring Brescia, consider visiting the beautiful historic center, Piazza della Loggia, and the impressive Brescia Castle. These attractions offer a glimpse into the city's rich history and architectural wonders.