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Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Customer Reviews

3.7 out of stars

Based on 1172 reviews

Reviews data

Customer Reviews

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Recent reviews

Krittaporn Charaem-at
Krittaporn Charaem-at

5 out of 5 stars

Peaceful City with Naturally and Fresh Air
Markus “markobear1”
Markus “markobear1”

5 out of 5 stars

VERY busy train station located in the central part of Bolzano. This station has all manner of travelers rushing through from Business people to hikers, bikers ( with bikes) to massive amounts of school children to grandmothers and mothers heading into Bolzano to go shopping. Views of the surrounding dolomites abound The bus depot to catch all buses into all of the surrounding towns and hamlets is located directly north of the station---very convenient!!!
Eliot Collins
Eliot Collins

2 out of 5 stars

Low and grimy platforms with gravel and litter filled planters, not much seating but all under cover. Station building itself looks old and well used. Difficult for cyclists to get on and off the trains
Glam Ma
Glam Ma

5 out of 5 stars

Travel by train is so much fun and very different than our travel experiences in the states. Plus you get to go really fast!! This train station doesn't offer much other than food and beverages.

Understanding Peak Travel Times

When planning your journey through Bolzano/Bozen Station, it's helpful to be aware of the peak travel times to avoid congestion and ensure a more pleasant experience. Here are some tips to consider:

1. Morning Rush Hour

If you're a commuter, it's best to avoid traveling during the morning rush hour, which typically occurs from 7:30 am to 9:00 am on weekdays. This is when the station tends to be busiest with people heading to work or school.

2. Evening Rush Hour

Similarly, the evening rush hour from 5:00 pm to 6:30 pm sees increased traffic at the station as people return home. To minimize congestion and make your journey smoother, try to plan your travel outside of these peak periods.

3. Weekends and Holidays

If you have the flexibility, weekends and holidays tend to be less busy at Bolzano/Bozen Station. Many commuters are off work, and tourists may be exploring other attractions in the area. Consider traveling during these times for a more relaxed experience.

Note: While these are general guidelines, it's important to note that unexpected events or disruptions can impact travel patterns at any time. It's always a good idea to check the latest updates and schedules before your journey.

💡 Traveler Guide Insight: To avoid congestion and enjoy a quieter journey, consider traveling through Bolzano/Bozen Station during off-peak hours such as late mornings or early afternoons. You'll have more space and a more comfortable experience.

Seamless Airport Transfers

When traveling to or from Bolzano/Bozen, it's important to have a convenient and time-efficient transfer option between the airport and the station. Luckily, Bolzano/Bozen is located just 1 hour away from the airport, providing various transportation options for both tourists and commuters.

Option 1: Taxi

One of the most convenient ways to travel between the airport and Bolzano/Bozen station is by taking a taxi. Taxis are readily available at the airport and offer a direct and hassle-free transfer. The journey takes approximately 1 hour, depending on traffic conditions.

Option 2: Shuttle Service

If you prefer a more affordable option, consider using a shuttle service. Several companies offer shared or private shuttles that operate between the airport and Bolzano/Bozen station. These shuttles provide a comfortable and reliable transfer, and the travel time is similar to that of a taxi.

Option 3: Public Transportation

For budget-conscious travelers, public transportation is a great option. Bolzano/Bozen has a well-connected public transportation system, including buses and trains. You can take a bus from the airport to the nearest train station and then catch a train to Bolzano/Bozen station. While this option may take slightly longer than a taxi or shuttle, it offers a more affordable and scenic journey.

Note: It's always recommended to check the current schedule and availability of transportation options before your trip.

💡 Traveler Guide Insight: When planning your trip to Bolzano/Bozen, consider pre-booking your airport transfer to ensure a smooth and stress-free journey. Additionally, if you have a lot of luggage or prefer a more comfortable transfer, a taxi or private shuttle service may be the best option for you.

Station Fare Options

When it comes to fare options at Bolzano/Bozen station, there are several choices available to suit different travel needs and budgets. Here are the options you can access within the station:

1. Single Tickets

If you're traveling just once, single tickets are the way to go. They offer a one-time journey on any route within the station's network.

2. Day Passes

If you plan to explore Bolzano/Bozen extensively, consider getting a day pass. It allows unlimited travel on the station's network for a full day.

3. Weekly/Monthly Passes

For commuters or frequent travelers, weekly or monthly passes provide convenience and savings. These passes allow unlimited travel within the specified period.

4. Tourist Passes

If you're a tourist visiting Bolzano/Bozen, tourist passes are a great option. They offer discounted fares and additional benefits, such as free entry to attractions.

5. Regional and International Tickets

If you're planning to travel beyond Bolzano/Bozen, regional and international tickets are available. These tickets allow you to explore neighboring regions or even travel to other countries.

Note: Fare options may vary, so it's always best to check the latest information and prices at the station or on the official website.

💡 Traveler Guide Insight: Consider your travel frequency and duration to choose the most cost-effective fare option. If you're a commuter, weekly or monthly passes can provide significant savings. For tourists, tourist passes offer a convenient and budget-friendly way to explore Bolzano/Bozen.

Station Accessibility Ensuring A Smooth Ride For Everyone

At Bolzano/Bozen station, we strive to provide a comfortable and accessible experience for all travelers, including those with additional needs. Here are some of the accessibility features and services available:

1. Wheelchair Accessibility

The station is equipped with ramps and elevators to facilitate easy movement for wheelchair users. Accessible restrooms are also available.

2. Assistance Services

Our friendly staff is ready to assist passengers with disabilities or mobility challenges. Please inform us in advance, and we will arrange for personalized assistance during your journey.

3. Visual and Auditory Assistance

For travelers with visual impairments, there are tactile paths and Braille signage throughout the station. Auditory announcements are made regularly to keep passengers informed.

4. Priority Seating

Prioritized seating is available for passengers with disabilities, pregnant women, and elderly individuals. We kindly request other passengers to offer these seats when needed.

5. Parking Facilities

Accessible parking spaces are located near the station entrance, allowing convenient access for travelers with disabilities.

Note: We continuously strive to improve our accessibility services. If you have any specific requirements or suggestions, please don't hesitate to reach out to our customer service team.

💡 Traveler Guide Insight: Planning your journey in advance and notifying the station staff about your accessibility needs will ensure a smooth and hassle-free experience at Bolzano/Bozen station.

Station Amenities Traveling With Comfort And Convenience

When it comes to traveling, comfort and convenience are essential. At Bolzano/Bozen Station, we understand the importance of providing a seamless experience for both tourists and commuters. That's why we offer a wide range of amenities to ensure your journey is as smooth as possible.


Stay connected throughout your journey with our complimentary Wi-Fi service. Whether you need to catch up on work emails or simply browse the internet, our high-speed connection will keep you connected.

Charging Stations

Running low on battery? Don't worry. We have charging stations available at various locations within the station. Charge your devices and stay powered up for the duration of your trip.

Retail and Shopping

Need to grab a quick snack or forgotten to pick up a travel essential? Our station boasts a variety of retail and shopping options. From convenience stores to boutiques, you'll find everything you need right here.

Family Facilities

Traveling with little ones? We have you covered. Our family facilities include baby changing stations and dedicated play areas to keep your children entertained while you wait for your train.

Parking Facilities

Arriving by car? Our station offers convenient parking facilities, ensuring a hassle-free experience for commuters. Park your vehicle securely and enjoy peace of mind throughout your journey.

Accessibility Features

We believe that everyone should have access to comfortable travel. That's why our station is equipped with accessibility features, including ramps, elevators, and designated seating areas for individuals with mobility challenges.

Pet Facilities

Traveling with your furry friend? We understand that pets are part of the family. Our station provides pet-friendly facilities, including designated pet relief areas and water stations, to ensure your four-legged companion is comfortable during the journey.

Bicycle Facilities

Looking to explore the city on two wheels? Our station offers bicycle facilities, including secure bike storage and rental services. Hop on a bike and discover Bolzano/Bozen at your own pace.

Storage Solutions

If you're traveling with bulky luggage or have some time to explore the city before your next train, take advantage of our storage solutions. Store your belongings securely and enjoy your time in Bolzano/Bozen without any extra baggage.

Specialized Services

We understand that every traveler has unique needs. That's why our station offers specialized services, including assistance for individuals with disabilities, language interpretation services, and travel information desks to ensure you have all the support you need.

Seating and Resting Areas

Take a moment to relax and unwind in our comfortable seating and resting areas. Whether you're waiting for your train or taking a break between connections, our cozy spaces provide the perfect opportunity to rest and recharge.

Public Restrooms and Hygiene

We prioritize cleanliness and hygiene. Our station offers well-maintained public restrooms equipped with modern facilities. Freshen up during your journey and enjoy a clean and pleasant environment throughout the station.

Traveler Guide Insight: Make the most of your time at Bolzano/Bozen Station by taking advantage of the convenient amenities available. From staying connected with Wi-Fi to enjoying a snack from our retail options, we strive to make your journey as comfortable and enjoyable as possible.

Booking Your Journey Tips For Snagging The Best Deals

When it comes to booking your travel from Bolzano/Bozen station, there are a few tips and tricks to help you secure the best fares and make the most of your journey. Here's what you need to know:

1. Plan Ahead

Booking your tickets in advance is the key to finding the best deals. Take advantage of early bird promotions and discounted fares by planning your journey well in advance.

2. Be Flexible with Dates and Times

Flexibility can save you money. Consider traveling during off-peak hours or on weekdays to score better deals. Use online booking platforms to compare prices and find the most affordable options.

3. Explore Discounts and Deals

Keep an eye out for special discounts and deals offered by the railway company or travel agencies. Look for promotions such as student discounts, group fares, or seasonal offers.

4. Use Online Booking Channels

Make use of online booking channels to find the best fares. Websites and mobile apps allow you to compare prices, check train schedules, and book your tickets conveniently.

5. Consider Rail Passes

If you plan on traveling extensively, consider investing in a rail pass. Rail passes offer unlimited travel within a specific region or country, allowing you to save money on multiple journeys.

Remember to check the terms and conditions of your ticket, including refund and exchange policies, before making your booking.

💡 Traveler Guide Insight: When booking your journey, it's helpful to sign up for newsletters or follow social media accounts of the railway company or travel agencies. They often share exclusive deals and promotions that can help you snag the best fares.

Luggage Storage And Logistics

When traveling to Bolzano/Bozen, it's essential to know the options for luggage storage within the station. Thankfully, Bolzano/Bozen station provides convenient facilities to cater to the needs of travelers.

Luggage Storage Locations

Bolzano/Bozen station offers two main options for luggage storage:

  • Left Luggage Office: Located near the main entrance, the Left Luggage Office provides secure storage for your belongings. It is open from XX:XX AM to XX:XX PM and offers both short-term and long-term storage options.
  • Lockers: Lockers are available throughout the station for self-service storage. They come in various sizes to accommodate different luggage requirements. Simply follow the instructions on the locker to secure your belongings.

Security Measures

Your luggage's safety is a top priority at Bolzano/Bozen station. The Left Luggage Office and lockers are equipped with state-of-the-art security features, including surveillance cameras and secure locks. Rest assured that your belongings will be well-protected during your time at the station.

How to Use the Facilities

Using the luggage storage facilities at Bolzano/Bozen station is straightforward:

  1. For the Left Luggage Office, head to the main entrance and look for the clearly marked office. Present your luggage to the staff, who will assist you with the storage process.
  2. If you prefer using lockers, locate the nearest available locker within the station. Follow the instructions on the locker, place your luggage inside, and securely lock the door. Remember to keep the locker key or code with you for easy retrieval later.
Pro tip: It's advisable to arrive early at the station to secure a locker, especially during peak travel seasons.

💡 Traveler Guide Insight: To make your journey more enjoyable, pack light and consider utilizing the luggage storage facilities at Bolzano/Bozen station. By storing your belongings securely, you'll have the freedom to explore the city without the burden of carrying heavy bags.

From Bolzano To The IT Day Trip Ideas By Train

If you're looking to explore the beautiful surroundings of Bolzano/Bozen, there are plenty of day trip options to choose from. Whether you're interested in shopping, cultural attractions, nature and parks, cinemas and theaters, sporting arenas, recreation centers, music venues, family entertainment, or cultural venues and sightseeings, we've got you covered. Here are some unique destinations and how to get there:

1. Merano/Meran

Located just 30 minutes away from Bolzano by train, Merano is a charming town known for its spa resorts and beautiful gardens. Take a stroll through the famous Trauttmansdorff Castle and its botanical gardens, or explore the historic center with its art nouveau buildings. Don't miss the chance to relax in the thermal baths and enjoy the stunning views of the surrounding mountains.

2. Bressanone/Brixen

Hop on a train and head to Bressanone, a picturesque town known for its medieval architecture and rich history. Visit the impressive Bressanone Cathedral and explore the charming streets lined with colorful houses. Make sure to stop by the Hofburg, a former bishop's palace that now houses a museum showcasing the region's cultural heritage.

3. Renon/Ritten

If you're a nature lover, a trip to Renon is a must. Take the Renon cable car from Bolzano and enjoy panoramic views of the Dolomites. Once you reach the top, go for a hike or rent a bike to explore the beautiful landscapes. Don't forget to visit the Earth Pyramids, unique geological formations that will leave you in awe.

4. Caldaro/Kaltern

Wine enthusiasts will love a visit to Caldaro, a charming town surrounded by vineyards. Take a leisurely walk along the Caldaro Lake and enjoy the peaceful atmosphere. Visit one of the local wineries for a tasting session and learn about the region's winemaking traditions. Don't forget to try the famous Caldaro wine, known for its exceptional quality.

5. Trento

If you're up for a longer day trip, head to Trento, the capital of the Trentino region. Explore the historic center with its medieval architecture and visit the Buonconsiglio Castle, home to a fascinating art collection. Don't miss the chance to visit the Museo delle Scienze, a science museum that offers interactive exhibits for all ages.

Note: Make sure to check the train schedules and plan your day trips accordingly. Some destinations may require advanced booking or have limited availability.

💡 For a truly unique experience, consider taking the "Wine Road Train" from Bolzano to visit the charming wineries and vineyards of the South Tyrol region. Enjoy breathtaking views of the countryside and indulge in delicious local wines along the way.

Customer Support Services Help When You Need It

At Bolzano/Bozen Station, we are dedicated to providing excellent customer support services to ensure a smooth and hassle-free experience for our travelers. Whether you are a tourist exploring the beautiful city or a commuter on your daily journey, we are here to assist you every step of the way.

Information Desk

Our friendly staff at the information desk is available to answer any questions you may have about the station, train schedules, ticketing, and local attractions. Feel free to approach them for guidance and assistance.

Lost and Found

If you have misplaced any belongings during your time at the station, our dedicated Lost and Found department will do their best to help you locate and retrieve your items. Please report any lost items as soon as possible.

Accessibility Services

We strive to make Bolzano/Bozen Station accessible to all travelers. Our station is equipped with facilities for passengers with disabilities, including ramps, elevators, and accessible restrooms. If you require any additional assistance, please inform our staff in advance.

Security and Safety

Your safety is our top priority. We have a team of trained security personnel who monitor the station and ensure a secure environment for all travelers. In case of emergencies or suspicious activities, please report it to the nearest staff or security personnel.

Ticketing Assistance

If you need help with purchasing tickets or have any issues with your ticket, our ticketing assistance team is available to provide guidance and resolve any problems you may encounter. They can also assist with ticket refunds or exchanges.

Please note that our customer support services are available during the station's operating hours. For after-hours assistance, please refer to our website or contact our helpline for further information.

💡 Traveler Guide Insight: When traveling through Bolzano/Bozen Station, don't hesitate to reach out to our customer support services. They are there to enhance your journey and help you make the most of your time at the station. Whether you need information, assistance, or have any concerns, we are here to ensure a pleasant experience for all travelers.

Travel Insurance And Safety Tips

When traveling to Bolzano/Bozen, it is important to prioritize your safety and protect yourself with travel insurance. Here are some practical safety tips to ensure a smooth and secure journey:

1. Plan Ahead and Stay Informed

Prior to your trip, research the local customs, laws, and potential risks in Bolzano/Bozen. Stay updated with travel advisories and register with your country's embassy for any emergency notifications.

2. Secure Your Belongings

Keep your valuables, such as passports, cash, and electronics, secure at all times. Use a hidden money belt or a secure bag to deter pickpockets. Avoid displaying expensive items in public.

3. Be Cautious of Your Surroundings

Stay alert and be mindful of your surroundings, especially in crowded areas like the Bolzano/Bozen station. Avoid isolated or poorly lit areas, and trust your instincts if something feels off.

4. Use Reliable Transportation

When using public transportation from Bolzano/Bozen station, choose reputable taxi services or licensed drivers. Ensure that your taxi has a working meter or agree on a fare beforehand.

5. Stay Connected and Share Your Itinerary

Keep your loved ones informed about your travel plans and share your itinerary with them. Stay connected through phone calls, messaging apps, or social media platforms.

6. Purchase Travel Insurance

Travel insurance provides financial protection in case of trip cancellations, medical emergencies, or lost luggage. Make sure to read and understand the policy coverage before purchasing.

Remember, accidents and unforeseen events can happen anywhere. Travel insurance offers peace of mind and financial protection, ensuring that you can focus on enjoying your trip to Bolzano/Bozen.

💡 Traveler Guide Insight: Explore the charming streets of Bolzano/Bozen and immerse yourself in its rich culture and history. Don't miss the chance to visit the South Tyrol Museum of Archaeology, home to the famous Ötzi, the Iceman.