Aachen Hbf


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Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.


Aachen HbfLocation
52064 Aachen, Germany

Customer Reviews

3.1 out of stars

Based on 110 reviews

Reviews data

Customer Reviews

55 Stars


44 Stars


33 Stars


22 Stars


11 Star


Recent reviews


4 out of 5 stars

Aachen hbf is a small railway station. there very few eating outlet. There is no digital notice board. all the train information will be on notice board. there are lifts available. Clean station and paid and clean toilets
Yin “n” You
Yin “n” You

4 out of 5 stars

Medium size, Relatively clean, Shops and bathrooms available. Convenient location
Madhu Anjanappa
Madhu Anjanappa

1 out of 5 stars

Regarding DB Sales team, I applied for Monats Abo karte, they told me I will receive a post. I didn't received and when I went there, they told me to call and check with Abo, when I call Abo they told me they couldn't able to find the Order request means no contract on my name. How come DB sales people lost my contract? I sent an email to Abo, they replied me that I need to reapply for new contract going back to DB, I went back and I told them, I showed them email, they are saying they need email from abo they canceled previous karte, what the contract it self not there and I am showing them the email from Abo that I have to make new contract. I have to send email again to Abo and check.... really!!!!!!

5 out of 5 stars

Great so far The first classes is comfy but not as comfy as the liege guillemins one Beautiful train station overall

Understanding Peak Travel Times

When traveling through Aachen Hbf, it's helpful to know the best times to avoid congestion and ensure a more pleasant journey. Here are some tips to guide you:

1. Early Morning and Late Evening

If you have the flexibility, consider traveling during the early morning or late evening hours. These times are generally less busy compared to peak commuting hours. Arriving at the station before 8:00 AM or after 7:00 PM can help you avoid the rush.

2. Weekends and Holidays

Weekends and holidays tend to have lighter footfall at Aachen Hbf. If your schedule allows, plan your journey during these times to experience fewer crowds and shorter wait times. It's advisable to check the train schedules in advance to ensure smooth travel.

3. Off-Peak Hours

During weekdays, try to avoid traveling during the morning and evening rush hours. The station tends to be busiest between 7:30 AM and 9:00 AM, as well as between 5:00 PM and 7:00 PM. If possible, adjust your travel plans to depart or arrive outside these peak periods.

Note: While these times generally experience less congestion, it's important to note that unexpected events or disruptions can still occur. Stay updated with the latest train schedules and announcements to plan your journey accordingly.

💡 Traveler Guide Insight: To ensure a smoother travel experience, consider using the StationName mobile app. It provides real-time updates on train schedules, platform information, and any delays or changes that may affect your journey. Download it before your visit to stay informed and make the most of your time at Aachen Hbf.

Seamless Airport Transfers

When traveling to or from Aachen Hbf, the convenience of seamless airport transfers is essential for both tourists and commuters. If you are planning a trip to the airport, located approximately 1 hour away from Aachen Hbf, here are some clear options to consider:

1. Shuttle Services

One of the most convenient ways to transfer from Aachen Hbf to the airport is by using shuttle services. Several reputable companies offer regular shuttle services with direct routes to the airport. These shuttles are equipped with comfortable seating and ample luggage space, ensuring a hassle-free journey for travelers.

2. Public Transportation

Another option for airport transfers is utilizing public transportation. Aachen Hbf is well-connected to the local bus and train network, providing easy access to the airport. By checking the schedules and planning your journey in advance, you can make use of the efficient public transportation system.

3. Taxi or Ride-Sharing Services

If you prefer a more personalized and flexible transfer option, taxis or ride-sharing services are readily available at Aachen Hbf. These services offer door-to-door convenience, saving you time and effort. However, it is advisable to book in advance or use a trusted ride-sharing app to ensure a smooth and reliable transfer.

For commuters, it is recommended to check the schedules and plan your journey in advance to ensure timely arrival at the airport.

💡 Traveler Guide Insight: When choosing an airport transfer option, consider factors such as cost, convenience, and time management. It is also advisable to book your transfer in advance, especially during peak travel seasons, to avoid any last-minute inconveniences.

Station Fare Options

When it comes to fare options at Aachen Hbf, there are several choices available to cater to different travel needs and budgets. Whether you're a tourist or a commuter, here's a breakdown of the fare options and how to access them within the station:

1. Single Trip Ticket

If you're making a one-time journey, the Single Trip Ticket is a convenient option. Simply purchase the ticket from the ticket machines or the ticket office.

2. Day Pass

For unlimited travel within a day, the Day Pass is the way to go. It offers flexibility and cost-effectiveness, especially if you plan to make multiple trips.

3. Weekly or Monthly Pass

If you're a regular commuter, consider getting a Weekly or Monthly Pass. These passes provide unlimited travel for a specific duration, saving both time and money.

4. Regional and Interregional Tickets

If you're looking to explore beyond Aachen, regional and interregional tickets are available. They allow you to travel to nearby towns and cities, making your journey more versatile.

Note: It's essential to validate your ticket before boarding the train to avoid any penalties. Look for the validation machines located on the platforms.

💡 Traveler Guide Insight: To ensure you choose the most suitable fare option, consider your travel frequency and destination. If in doubt, don't hesitate to ask the friendly staff at the ticket office for guidance.

Station Accessibility Ensuring A Smooth Ride For Everyone

At Aachen Hbf, we strive to provide a seamless experience for all travelers, including those with additional needs. Our station is equipped with various accessibility features and services to ensure everyone can navigate the station comfortably.

Accessible Facilities

Our station offers the following accessible facilities:

  • Elevators and ramps for easy access to platforms
  • Accessible restrooms equipped with support bars
  • Reserved seating areas for individuals with disabilities

Assistance Services

We understand that some travelers may require additional assistance. Our friendly staff is available to provide the following services:

  • Wheelchair assistance upon request
  • Guidance and support for visually impaired travelers
  • Special boarding arrangements for passengers with mobility challenges

Traveler Guide Insight

Don't hesitate to reach out to our staff if you require any assistance during your time at Aachen Hbf. We are here to ensure your journey is comfortable and enjoyable for everyone.

Station Amenities Traveling With Comfort And Convenience

When it comes to traveling, comfort and convenience are key. At Aachen Hbf (StationName), we understand the importance of providing top-notch amenities to make your journey as pleasant as possible. Whether you're a tourist exploring the beautiful city of Aachen or a regular commuter, our station offers a range of facilities to meet your needs.

Wi-Fi and Charging Stations

We know how important it is to stay connected, which is why we provide free Wi-Fi throughout the station. Whether you need to catch up on work, check your emails, or simply browse the internet, you can do so seamlessly. Additionally, we offer convenient charging stations for your electronic devices, ensuring you're always powered up and ready to go.

Retail and Shopping

Need to grab a quick snack or do some last-minute shopping? Aachen Hbf has you covered. Our station features a variety of retail outlets where you can find everything from books and magazines to snacks, beverages, and travel essentials. Take a stroll through our shops and indulge in a little retail therapy before your journey.

Family Facilities

Traveling with little ones can sometimes be challenging, but at Aachen Hbf, we strive to make it easier for families. We offer family facilities such as baby-changing stations and dedicated waiting areas where parents can keep their children entertained. Rest assured, we have everything you need to make your family's journey comfortable and enjoyable.

Parking Facilities

If you're arriving at Aachen Hbf by car, you'll be pleased to know that we have convenient parking facilities available. Whether you're staying for a few hours or a few days, our secure parking areas provide peace of mind while you're away.

Accessibility Features

We believe that everyone should have access to transportation without any barriers. That's why Aachen Hbf is equipped with a range of accessibility features, including ramps, elevators, and designated seating areas for individuals with disabilities. We are committed to ensuring that all passengers can travel comfortably and independently.

Pet Facilities

We understand that your furry friends are part of the family, and that's why we welcome pets at Aachen Hbf. We provide designated pet areas and pet-friendly amenities to ensure the comfort and well-being of your four-legged companions during your time at the station.

Bicycle Facilities

Aachen is a bike-friendly city, and we encourage eco-friendly transportation. If you prefer to explore the city by bike, we offer secure bicycle parking facilities at the station. You can safely store your bike while you're away and easily pick it up when you're ready to continue your journey.

Storage Solutions

Traveling with heavy luggage or need a place to store your belongings temporarily? Aachen Hbf provides convenient storage solutions where you can safely store your bags and other items. Enjoy the freedom of exploring the city without the burden of carrying your luggage around.

Specialized Services

At Aachen Hbf, we go the extra mile to ensure your travel experience is smooth and enjoyable. Our station offers a range of specialized services, including ticket assistance, travel information desks, and multilingual staff who are always ready to assist you with any inquiries or concerns you may have.

Seating and Resting Areas

Traveling can be tiring, and we understand the need for comfortable seating and resting areas. Aachen Hbf provides ample seating throughout the station, allowing you to relax and take a break before or after your journey. Whether you prefer a cozy corner or a communal space, we have seating options to suit your preferences.

Public Restrooms and Hygiene

Hygiene is of utmost importance, especially when traveling. Our station offers clean and well-maintained public restrooms for your convenience. We take cleanliness seriously and ensure that our facilities are regularly sanitized to provide a safe and hygienic environment for all passengers.

With a wide range of amenities catering to your comfort and convenience, Aachen Hbf strives to make your journey enjoyable from start to finish.

💡 Traveler Guide Insight: Before leaving the station, be sure to explore the nearby attractions, such as the stunning Aachen Cathedral and the historic Old Town. Immerse yourself in the rich history and culture of Aachen to make the most of your visit.

Booking Your Journey Tips For Snagging The Best Deals

When booking your travel from Aachen Hbf, follow these tips to secure the best fares and take advantage of deals and discounts:

1. Plan in Advance

Booking your journey ahead of time gives you access to early bird discounts and promotional offers. Keep an eye out for special deals and sales.

2. Compare Prices

Before booking, compare prices across different booking channels and websites. This allows you to find the best deals and potentially save money.

3. Consider Off-Peak Travel

Traveling during off-peak hours often means lower fares. Check the train schedules to see if there are any discounted rates available for specific times.

4. Utilize Loyalty Programs

If you frequently travel from Aachen Hbf, consider joining loyalty programs offered by train companies. These programs often provide exclusive discounts and perks for members.

5. Stay Flexible

Being flexible with your travel dates and times can open up opportunities for better deals. Explore different options and consider adjusting your plans to secure the best fares.

Remember, fares and discounts are subject to availability and can vary. It's always best to check the latest offers and terms before booking.

💡 Traveler Guide Insight: Don't forget to sign up for newsletters or follow social media accounts of train companies. They often share exclusive deals and promotions that can help you snag the best fares.

Luggage Storage And Logistics

When traveling to Aachen Hbf, you may have concerns about storing your luggage securely. Fortunately, the station provides convenient options for luggage storage to ensure a hassle-free experience.

Luggage Storage Locations

Aachen Hbf offers luggage storage facilities at several locations within the station. You can find these storage areas near the main entrance and in the vicinity of the platforms. Look for signs indicating "Gepäckaufbewahrung" or "Luggage Storage" to easily locate these areas.

Security Measures

Rest assured that your belongings will be safe in the station's luggage storage facilities. The storage areas are equipped with modern security systems, including surveillance cameras and secure locks, to protect your luggage while you explore the city or wait for your train.

Using the Facilities

To make use of the luggage storage facilities at Aachen Hbf, simply approach the staff at the storage area. They will assist you in storing your luggage securely. Remember to keep your valuables and important documents with you and only store items that are allowed according to the station's regulations.

Please note that the availability of luggage storage may be subject to change. It is always a good idea to check with the station authorities or website for the most up-to-date information.

💡 Traveler Guide Insight: Before storing your luggage, consider packing an essentials bag with items you may need during your time at the station, such as toiletries, a change of clothes, and any necessary medication. This way, you can easily access these items without having to retrieve your entire luggage.

From Aachen To The DE Day Trip Ideas By Train

If you're looking to explore beyond Aachen during your visit, there are plenty of exciting day trip options accessible from Aachen Hbf. Whether you're interested in shopping, cultural attractions, nature and parks, cinemas and theaters, sporting arenas, recreation centers, music venues, family entertainment, or cultural venues and sightseeing, we've got you covered. Here are some unique destinations and how to get there:


If you're a fan of stunning architecture and vibrant city life, a day trip to Cologne is a must. Just hop on a train from Aachen Hbf, and within an hour, you'll find yourself in the heart of this historic city. Visit the iconic Cologne Cathedral, explore the charming Old Town, and indulge in some retail therapy along Schildergasse, one of Europe's busiest shopping streets.


Take a short train ride from Aachen Hbf to Maastricht, a picturesque city in the Netherlands. Known for its beautiful architecture and vibrant atmosphere, Maastricht offers a unique blend of history, culture, and shopping. Explore the medieval streets, visit the Basilica of Saint Servatius, and don't forget to check out the popular shopping district of Wyck.


If you're in the mood for some outdoor adventure, head to Heerlen. Just a short train journey from Aachen Hbf, this city in the southern Netherlands is surrounded by stunning natural landscapes. Explore the beautiful Brunssummerheide nature reserve, go for a bike ride through the countryside, or visit the impressive Thermenmuseum, where you can learn about the region's Roman history.


For a mix of modern architecture, shopping, and vibrant nightlife, consider a day trip to Düsseldorf. Hop on a train from Aachen Hbf, and in about an hour, you'll arrive in this dynamic city. Explore the famous Königsallee, known for its luxury boutiques, visit the stunning Rheinturm for panoramic views, and immerse yourself in the city's lively arts scene at the Kunstsammlung Nordrhein-Westfalen.


Just a short train ride away from Aachen Hbf, Liège in Belgium is a hidden gem waiting to be discovered. Explore the historic city center, visit the impressive Liège Cathedral, and indulge in some Belgian chocolate and waffles. Don't miss the opportunity to take a leisurely stroll along the banks of the Meuse River and enjoy the charming atmosphere of this vibrant city.

Note: Before planning your day trip, make sure to check the train schedules and any travel restrictions that may be in place.

💡 Traveler Guide Insight: When planning your day trip, consider purchasing a regional day ticket, such as the NRW Ticket, which allows unlimited travel within the region for a fixed price. This way, you can explore multiple destinations without worrying about individual ticket costs. Enjoy your day trip adventures from Aachen Hbf!

Customer Support Services Help When You Need It

At Aachen Hbf, we strive to provide excellent customer support services to ensure a seamless travel experience for all passengers. Whether you are a tourist exploring the city or a regular commuter, our dedicated team is here to assist you whenever you need it.

Information Desk

Located in the main concourse, our friendly staff at the Information Desk are available to answer any questions you may have. They can provide information on train schedules, platforms, ticketing, and general station facilities.

Lost and Found

If you have misplaced or lost an item while at Aachen Hbf, our Lost and Found service can help. Visit the Lost and Found office near the station entrance to report your lost item or inquire about any items that have been found.

Accessibility Assistance

Aachen Hbf is committed to providing accessibility for all passengers. If you require assistance, our staff is trained to offer support. We have accessible facilities, including ramps and elevators, to ensure ease of movement throughout the station.

Emergency Services

Your safety is our priority. In case of any emergency, we have trained personnel and security services available 24/7. Look for the emergency contact points located throughout the station or approach any staff member for immediate assistance.

Remember to be aware of your surroundings and follow any safety guidelines provided.

💡 Traveler Guide Insight: When in doubt or in need of assistance, don't hesitate to approach our friendly staff at the Information Desk. They are well-equipped to help you with any queries or concerns you may have during your time at Aachen Hbf.

Travel Insurance And Safety Tips

When traveling to Aachen Hbf, it's essential to prioritize your safety and protect yourself with travel insurance. Here are some practical tips to ensure a safe and worry-free journey:

1. Secure Your Belongings

Keep your valuables close and secure them in a travel pouch or money belt. Be cautious of pickpockets, especially in crowded areas.

2. Stay Aware of Your Surroundings

While at Aachen Hbf, remain vigilant and be mindful of your surroundings. Stay alert for any suspicious activities and report them to station staff or security personnel.

3. Use Reliable Transportation Services

Opt for reliable transportation options like taxis or reputable ride-sharing services when exploring the city. Verify the driver's identification and always share your travel details with a trusted person.

4. Plan Your Route in Advance

Before arriving at Aachen Hbf, plan your route to your intended destination. Familiarize yourself with the local public transportation system and schedules to avoid unnecessary delays or confusion.

5. Purchase Travel Insurance

Invest in comprehensive travel insurance that covers medical emergencies, trip cancellations, and lost baggage. This will provide financial protection and peace of mind throughout your journey.

6. Be Mindful of COVID-19 Precautions

During the ongoing pandemic, follow the recommended safety guidelines, including wearing a mask, practicing social distancing, and frequently sanitizing your hands.

Remember, accidents and unexpected situations can happen anywhere. Travel insurance acts as a safety net, offering financial protection and assistance when you need it most.

💡 Traveler Guide Insight: Always review and understand the terms and conditions of your travel insurance policy to ensure it aligns with your specific needs and covers your planned activities.