Tur-Trans cheap bus tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.


+48 (888)947700




Frequently asked questions

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How early should I arrive at the bus station before departure?

It is recommended to arrive at the bus station at least 30 minutes before the scheduled departure time. This allows sufficient time for check-in, baggage handling, and boarding procedures. Arriving early ensures a smooth and hassle-free travel experience.

Do Tur-Trans buses have rest stops during long journeys?

Yes, Tur-Trans buses have scheduled rest stops during long journeys. These stops allow passengers to stretch their legs, use restroom facilities, and grab refreshments. The duration and frequency of rest stops may vary based on the route and travel distance.

Is it possible to track the location of a Tur-Trans bus?

Yes, Tur-Trans provides a bus tracking feature on their website. You can enter your ticket details or bus number to track the real-time location of the bus. This feature ensures you stay updated on the arrival time and current position of your bus.

What are the baggage allowances on Tur-Trans buses?

Tur-Trans allows passengers to carry up to 20 kg of baggage free of charge. Additional baggage may incur extra fees. Please refer to the Tur-Trans website for detailed baggage policies and restrictions.

How can I book a bus ticket with Tur-Trans?

Booking a bus ticket with Tur-Trans is easy. You can visit their website and use the online booking system to reserve your seat. Alternatively, you can also book tickets at any Tur-Trans ticket office or call 123456789 for assistance.

What is the duration of the journey from Kyiv to Lviv?

The journey from Kyiv to Lviv with Tur-Trans typically takes around 6 hours, depending on traffic and road conditions. Please note that travel times may vary, so it's advisable to check the schedule when booking your ticket.

Is it possible to obtain a refund for a Tur-Trans bus ticket?

Refunds for Tur-Trans bus tickets are available under certain conditions. The refund policy may vary depending on the type of ticket and time of cancellation. It is recommended to review the Tur-Trans refund policy or contact their customer service for further information.

What is the contact information for Tur-Trans customer support?

For any inquiries or assistance, you can contact Tur-Trans customer support by calling 123456789 or emailing info@turtrans.com.ua. They will be happy to assist you with any questions or concerns.

What destinations does Tur-Trans travel to?

Tur-Trans operates bus services to various destinations within Ukraine, including major cities like Kyiv, Lviv, Odessa, Kharkiv, and Dnipro. Visit the Tur-Trans website for a complete list of destinations.

What are the seating options available on Tur-Trans buses?

Tur-Trans offers comfortable seating options including standard seats and business class seats. The business class seats provide extra legroom and enhanced amenities. Choose the seating option that suits your preferences and budget.

Is Wi-Fi available on Tur-Trans buses?

Yes, Tur-Trans provides complimentary Wi-Fi on their buses, allowing you to stay connected throughout your journey. Enjoy browsing the internet, checking emails, or staying active on social media.

Can I bring my pet onboard Tur-Trans buses?

Tur-Trans allows small pets, such as dogs or cats, to travel on their buses. However, they must be properly secured in a carrier and kept in your designated area. Larger pets may not be allowed, so it's best to check with Tur-Trans directly for specific guidelines.

What amenities are available onboard Tur-Trans buses?

Tur-Trans buses are equipped with various amenities to enhance your journey. These amenities may include air conditioning, comfortable seating, onboard entertainment systems, reading lights, and more. Enjoy a pleasant and comfortable ride with Tur-Trans.

Are there power outlets on Tur-Trans buses?

Tur-Trans buses are equipped with power outlets, so you can easily charge your electronic devices such as smartphones, tablets, or laptops during your trip. Stay powered up and entertained throughout the journey.

Are there discounts available for students, seniors, or children?

Yes, Tur-Trans offers various discounts for students, seniors, and children. Students can avail discounted fares with a valid student ID, while seniors and children may have special rates. Visit the Tur-Trans website or contact their customer service for more details.

Can I make changes to my Tur-Trans bus ticket?

Yes, changes to your Tur-Trans bus ticket are possible. However, it is subject to availability and may involve additional fees. Contact the Tur-Trans customer service team at 123456789 for assistance with ticket modifications.

Flexible Cancellations

Cancellation Policy

cancellation_policy policy
  • Cancellations must be made at least 24 hours before the scheduled departure time.
  • If a cancellation is made within 24 hours of the scheduled departure time, there will be a cancellation fee of 50% of the ticket price.
  • If the bus is delayed due to weather, traffic, or other causes, the passenger will not be refunded in any way.
  • If the passenger fails to arrive at the scheduled departure time, the ticket will be considered void and no refund will be issued.
  • If the passenger arrives later than 10 minutes before the departure time, the ticket will be considered void and no refund will be issued.
  • When a passenger needs to rebook a ticket, a fee of 10% of the ticket price will be charged in addition to the new ticket price.
  • If a passenger is denied boarding due to overbooking, Tur-Trans will issue a full refund of the ticket price.
  • If a passenger is denied boarding due to any other cause, Tur-Trans will issue a refund of 80% of the ticket price.

Smooth Luggage

Luggage Policy

luggage_policy policy
  • Tur-Trans permits passengers to bring up to two pieces of checked luggage per passenger, plus one additional personal item (e.g. a handbag or laptop).
  • Luggage must not exceed a total weight of 50 lbs per passenger.
  • Any luggage exceeding the weight limit will incur an additional fee of $1.00 per pound.
  • Items that are not accepted on board the bus include dangerous items such as weapons, explosives, flammable items, and hazardous materials.
  • Passengers are also not permitted to bring animals, plants, and alcoholic beverages.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
  • Tur-Trans does not allow any pets onboard its buses, except for service animals.
  • Service animals must be wearing an identifying harness and remain with the passenger at all times.
  • Only dogs and cats are accepted as service animals.
  • No other animal is allowed on board.
  • Pets cannot be transported in the cargo compartment or the passenger compartment.