Transpennine Express: Cheap train tickets

Find Low-Priced train tickets and convenient timetables easily

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Most searched train routes

Check out the most searched train routes and schedules by Transpennine Express passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

Address and Contact

Our team has prepared everything to make your experience on the website as simple, secure, and easy as possible. But if you still need to contact Transpennine Express, just use the most convenient channel for you!

Phone: +44 345 600 1671

Phone:Transpennine Express
+44 345 600 1671

Email: tpecustomer.relations@tpexpress.co.uk

Email:Transpennine Express
tpecustomer.relations@tpexpress.co.uk

Location: 8th Floor The Point, 37 North Wharf Road, London, United Kingdom, W2 1AF

Website: www.tpexpress.co.uk

Website:Transpennine Express
www.tpexpress.co.uk
FAQ

Top passenger questions

Based on the main doubts and frequently asked questions from Transpennine Express passengers, we have compiled a complete list of answers to help you on your next trip. If you still have questions, please contact our support team.

Pricing, Payment, and Tickets

Rewards, Affiliations, and Special Programs

On-Board Experience and Amenities

Travel Interruptions and Cancellations

Special Travel Options and Seasonal Services

Accessibility and Special Needs

Luggage and Special Items Transport

Customer Support and Feedback

Routes, Schedules, and Travel Planning

Pet Policy

Special Travel Needs and Services

Safety, Insurance, and Emergency Procedures

Booking and Managing Your Journey

International Travel

From the blog

Dive into Detailed Comparisons and Contrasts in Travel Choices and Adventures

Huddersfield to Manchester: Cheapest Travel Options

Discover affordable travel from Huddersfield to Manchester. Opt for low-cost buses like National Express, or choose economical trains with TransPennine Express. Unlock savings on cozy ride-shares. Budget-friendly journeys have never been easier.

Middlesbrough to Manchester: Cheapest Travel Options

Explore Middlesbrough to Manchester travel, a wallet-friendly journey! Opt for Megabus or National Rail for cost-effective fares. Choose BlaBlaCar rideshares for a cheap, sociable option or book with EasyJet for budget flights. Save money, travel smart.

Glasgow to Blackpool: Cheapest Travel Options

Embark on a budget-friendly adventure from Glasgow to Blackpool! Savour the scenery by train, National Rail offers cost-effective fares. For a low-cost journey, buses by Megabus are your go-to. Choose rideshares for economical travels, while easyJet provides cheap, sky-bound options.

Blackpool to Belfast: Cheapest Travel Options

Embark on a cost-effective journey from Blackpool to Belfast with affordable transportation options. Opt for National Express buses or TransPennine Express trains to enjoy a budget-friendly travel experience. Explore ride-shares for an economic alternative, and look into low-cost carriers like easyJet for a swift, cheap flight. Save money and savor the scenic route as you travel seamlessly between these vibrant cities.

Manchester to Wigan: Cheapest Travel Options

Travel smart from Manchester to Wigan with budget-friendly options. Cut costs and explore more by hopping on cost-effective trains by Northern Rail or save on low-cost Stagecoach buses. Embrace economical travel without sacrificing the journey’s comfort.

Sunderland to Manchester: Cheapest Travel Options

Explore Sunderland to Manchester on a budget. Choose economical bus rides with National Express, cost-effective trains via Northern Rail, or save with low-cost BlaBlaCar rideshares. Fly budget-friendly with easyJet for swift journeys. Travel smart and save.

Flexible Cancellations

Cancellation Policy

cancellation_policy policy
  • All tickets except "advance" tickets can be cancelled before you travel. A small administration fee of £10 will be deducted from the refund which will be processed in no more than 28 days.
  • "Advance" tickets, which are the cheapest tickets, usually sold as single (one-way) fares, are non-refundable and non-amendable. These can't be cancelled or changed after booking.
  • If your train is cancelled or delayed and you decide not to travel, you will be entitled to a full refund without an administration fee. You should apply for this refund within 28 days of the expiry of the ticket.
  • If you have "anytime" or "off-peak" tickets and decide not to use them for any reason, you can cancel before the departure date. An administrative fee of £10 will be charged.
  • Season tickets can also be refunded, but the amount you get back will be based on the cost of a ticket for the time you used plus a £10 administrative fee. For example, if you used a monthly season ticket for a week, the refund would be the cost of the weekly ticket minused from what you paid, then the £10 subtracted from the remainder.
  • The refund period for season tickets is a bit more flexible, but still, you must apply no later than four weeks after the last date you could have used it.
  • All refunds need to be applied for from the original place of purchase.

Smooth Luggage

Luggage Policy

luggage_policy policy

Brief Overview of Transpennine Express Luggage Policy:

  • Passengers are allowed to bring three pieces of luggage: two large items (such as suitcases) and one piece of smaller hand luggage.
  • Luggage should not exceed the dimensions: 90cm x 70cm x 30cm for large items and 56cm x 45cm x 25cm for smaller items.
  • Safe and proper storage of luggage is the responsibility of the passenger. Luggage should not block aisles, exits or take up passenger seats.
  • Bicycles, surfboards and other oversized items are permitted but must be booked in advance due to limited storage space. Restrictions may apply during peak times and on some routes.
  • Animals are permitted as long as they are under control and on a lead or in a cage. Small animals must not occupy passenger seats.
  • Prams and pushchairs are allowed but should be folded prior to boarding where possible. Limited space available for unfolded prams/pushchairs on some routes.

Additional Taxes and Charges:

  • No additional charges or taxes are applied for luggage, provided they conform to the above restrictions.
  • Excess baggage and oversized items may incur a charge, subject to availability and at the discretion of the onboard staff.

Prohibited Items on Transpennine Express:

  • Passengers are not permitted to bring dangerous goods (e.g explosives, corrosives, gases).
  • Firearms and sharp objects are not permitted on any Transpennine Express service.
  • Any items that could cause nuisance or offence to other passengers are not permitted.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy

Pet Policy on Transpennine Express

  • Passengers are allowed a maximum of two domestic animals per person. Bigger animals such as dogs must be kept on a lead at all times whilst small animals should be transported in a pet carrier.
  • Animals are not allowed on the seats under any circumstances. They should either stay on the floor or in a pet carrier.
  • Animals are not permitted in the restaurant area of any train.
  • If an animal is causing nuisance or inconvenience to other passengers, staff have the right to remove them from the train or station.
  • Guide dogs and assistance dogs are allowed on Transpennine Express trains and do not have to adhere to the two pets per person limit.

Types of pets allowed and not allowed

  • Passengers can bring domesticated pets such as dogs, cats, and small rodents. Pets should be controlled and not dangerous.
  • Wild or exotic animals, including but not limited to snakes, spiders, and birds of prey, are not allowed on Transpennine Express trains.

Default train pet policy in the United Kingdom

  • In most trains in the UK, passengers are typically allowed to bring a maximum of two pets per person at no extra cost. Larger pets should be controlled, either on a lead or in a pet carrier.
  • Pets are not allowed to occupy seats. They should stay on the floor, in the luggage area, or in a pet carrier.
  • If a pet disturbs other passengers or staff, or causes damage to the train, the owner may be asked to remove the pet from the train.
  • The policy does not apply to guide dogs, hearing dogs and other recognised assistance dogs. These dogs are allowed on British trains without restrictions.