Severtrans

Severtrans cheap bus tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

SevertransPhone
(025) 44-11-66

Email

SevertransEmail
office@severtrans.rs

Location

Website

SevertransWebsite
www.severtrans.rs
Unleash Adventure

Explore with Severtrans

Travel across Europe with ease and affordability by choosing Severtrans. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.

Frequently asked questions

Find Quick Solutions to Your Concerns: Explore Our User-Friendly FAQ Section. Get the Information You Need in a Snap!

5. What are the luggage restrictions on Severtrans buses?

Severtrans allows passengers to bring two pieces of luggage, with a maximum weight of 20kg each, free of charge. Additional luggage may incur extra fees. It is recommended to contact Severtrans directly or visit their website for detailed information on luggage restrictions.

1. What destinations does Severtrans operate in Serbia?

Severtrans operates in multiple destinations across Serbia, including Novi Sad, Subotica, Sombor, Kikinda, Zrenjanin, and Bela Crkva. For a complete list of destinations, you can visit Severtrans official website.

8. Can I change or cancel my Severtrans bus ticket?

Yes, it is possible to change or cancel your Severtrans bus ticket, but it is subject to their terms and conditions. To change or cancel your ticket, you should contact Severtrans customer support or visit their ticket office for assistance.

14. Are there any customer reviews or ratings available for Severtrans?

Yes, you can find customer reviews and ratings for Severtrans on various travel platforms and websites. It can provide you with insights into the quality of their services and customer experiences.

6. Can I bring pets on Severtrans buses?

Severtrans allows small pets to travel with passengers, as long as they are kept in appropriate carriers. There may be additional fees for transporting pets. It is advised to contact their customer support for more information regarding their pet policy.

11. Do Severtrans buses have wheelchair accessibility?

Severtrans strives to provide accessible travel for passengers with disabilities. Some of their buses are equipped with ramps or lifts to assist wheelchair users. It is recommended to contact their customer support in advance to ensure availability and make necessary arrangements.

7. What amenities are available on Severtrans buses?

Severtrans buses generally offer comfortable seating, air conditioning, Wi-Fi, and on-board toilets. However, amenities may vary depending on the specific bus and route. It is recommended to check with Severtrans or refer to their website for more details on the amenities provided.

15. What payment methods are accepted by Severtrans?

Severtrans accepts various payment methods, including cash, debit card, and credit card. It is recommended to confirm the accepted payment methods with their customer support or ticket office in advance.

12. How can I contact Severtrans customer support?

You can directly reach out to Severtrans customer support by calling their hotline at +381 24 554 639 or sending an email to office@severtrans.co.rs. They will be happy to assist you with any inquiries or concerns you may have.

4. Are there any discounts available for tickets?

Yes, Severtrans offers various discounts on bus tickets. They have special discounts for students, children, seniors, and groups. It is advisable to check their official website or contact their customer support to inquire about specific discount options.

10. Are there any refreshments provided on Severtrans buses?

Severtrans does not typically provide refreshments on their buses. However, you can carry your own snacks and drinks to consume during the journey. Just make sure to dispose of any waste responsibly.

2. How can I book a bus ticket with Severtrans?

Booking a bus ticket with Severtrans is easy and convenient. You can book your ticket online through their official website. Alternatively, you can also purchase tickets at their ticket offices or authorized agents.

13. Is it possible to track the location of Severtrans buses?

Yes, Severtrans provides a bus tracking service on their website, allowing you to track the real-time location of the bus. Visit their official website and navigate to the 'Bus Tracker' section for more information.

3. What are the ticket prices for Severtrans buses?

The ticket prices for Severtrans buses vary depending on the destination and type of ticket. It is recommended to check the official website or contact their customer support for the most accurate and up-to-date information on ticket prices.

9. How early should I arrive at the bus station before departure?

It is recommended to arrive at the bus station at least 15 minutes before the scheduled departure time. This allows you enough time for check-in, boarding, and ensuring a smooth journey.

Flexible Cancellations

Cancellation Policy

cancellation_policy policy
  • Severtrans has a cancellation policy that applies to different scenarios:
    • If you cancel your bus ticket at least 24 hours before the departure time, you are eligible for a full refund.
    • If you cancel your ticket less than 24 hours before departure, but at least 3 hours before the departure time, you are eligible for a 50% refund.
    • If you cancel your ticket less than 3 hours before the departure time or you do not show up for the bus, you are not eligible for a refund.
  • To cancel your Severtrans bus ticket, you can:
    • Visit their website and log in with your booking information to initiate the cancellation process.
    • Contact Severtrans customer support by phone and provide them with your booking details to cancel the ticket.
    • Cancelled tickets will be refunded to the original payment method used during the booking process.
  • Please note:
    • Severtrans may impose a cancellation fee if your cancellation falls within a certain time frame before departure. This fee will be deducted from your refund amount.
    • It is recommended to check the specific terms and conditions of your ticket, as some tickets may have different cancellation policies or fees.
    • Cancellation refunds may take some time to process, and the exact timeframe can depend on the payment method and financial institution.

Smooth Luggage

Luggage Policy

luggage_policy policy
  • Luggage policy on Severtrans in Serbia:
  • Passengers are allowed to bring luggage free of charge, but it must fit in the overhead compartments or under the seats.
  • Each passenger can bring up to two pieces of luggage.
  • The total weight of all the luggage must not exceed 30 kg.
  • If the luggage exceeds the weight limit, an additional fee will be charged based on the excess weight.
  • Extra taxes on luggage:
  • If the luggage exceeds the weight limit, there is an additional fee of 50 Serbian Dinars (RSD) per kilogram.
  • What is allowed to bring:
  • Clothing and personal items necessary for the trip.
  • Essential medication and medical devices.
  • Small electronics such as laptops, tablets, and smartphones.
  • Food and drinks in sealed containers.
  • Bicycles and strollers, but they need to be folded and stored as luggage.
  • What is not allowed to bring:
  • Explosives, flammable materials, and other hazardous substances.
  • Weapons and firearms.
  • Animals, except for service animals accompanying individuals with disabilities.
  • Fragile items that may break during transport.
  • Illegal or prohibited substances.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
  • Pets are allowed on Severtrans buses, subject to certain conditions and restrictions.
  • Only small pets are permitted on board.
  • Pets must be transported inside a suitable pet carrier or cage.
  • The pet carrier/cage must be leak-proof and properly secured.
  • Pets must remain inside the carrier/cage throughout the journey.
  • Pets should not cause any inconvenience or discomfort to other passengers.
  • The pet owner is responsible for the behavior and care of the pet during the trip.
  • Pets must be harmless, clean, and free from parasites.
  • Pets are not allowed to occupy a seat or move freely inside the bus.
  • Pets should not be left unattended at any time.
  • The transportation of pets is subject to the availability of space.
  • Passengers are required to inform Severtrans in advance if they intend to travel with a pet.
  • Severtrans reserves the right to refuse transportation to pets that do not comply with the policy.