Neobus Polska

Neobus Polska cheap bus tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

Neobus PolskaPhone
+48 17 277 30 95

Email

Neobus PolskaEmail
kontakt@neobus.pl

Website

Neobus PolskaWebsite
neobus.pl
Unleash Adventure

Explore with Neobus Polska

Travel with ease and affordability by choosing Neobus Polska. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.

Frequently asked questions

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general

Flexible Cancellations

Cancellation Policy

cancellation_policy policy

Here are the important points pertaining to the cancellation policy when traveling with Neobus Polska:

  • Regular Tickets: These can generally be canceled up to 24 hours before the scheduled departure. However, a cancellation fee may apply.
  • Discounted/Special Tickets: These types of tickets usually cannot be canceled, refunded or exchanged. They are sold on an "as is" basis.
  • No-Show: If you do not present yourself at the correct stop and at the set departure time, your ticket cannot be refunded or rescheduled.
  • Delay or Cancellation by Neobus Polska: If your bus is delayed or canceled by Neobus Polska, passengers should be able to get a refund or rebook their travel. Policies may vary depending on circumstances.
  • Alterations: Changes to your booking can be made, but these may involve additional costs, depending on when the changes are made and the terms of your ticket.
  • Service Disruption: During cases of severe weather or other major disruptions, the company's cancellation policies may change. In these rare circumstances, it is advisable to contact Neobus Polska directly for the most current information.

Please note that this is a general overview, and Neobus Polska's specific cancellation policies may vary. Always ensure you fully understand the terms and conditions before booking your ticket.

For the most accurate information, contact Neobus Polska directly or visit their official website.

Smooth Luggage

Luggage Policy

luggage_policy policy

Neobus Polska Luggage Policy

  • Each passenger is allowed to carry one piece of hand luggage for free. The max weight of this hand luggage should not exceed 5 kilogram and its size should not be larger than 60cmx35cmx20cm.
  • Hand luggage needs to fit under the passenger's seat or overhead luggage racks.
  • Passengers can also transport one piece of checked baggage in the luggage compartment of the bus. The weight of the checked luggage should not exceed 20 kilograms.
  • The maximum size of the checked luggage should not exceed 180cm (sum of length, width, and height).

Additional Luggage Policy

  • For additional checked luggage (more than one piece or exceeding weight or size limit), additional charges apply.
  • All additional luggage charges need to be paid to the driver before departure.

Prohibited Items

  • Passengers are not allowed to carry dangerous goods, harmful substances, narcotics, explosives, and weapons on the bus.
  • Animals, with the exception of guide dogs, are not allowed to be transported on the Neobus.
  • Transporting items that may cause inconvenience or harm to other passengers is strictly prohibited.

Disclaimer

In case of any damages or loss to the luggage during the transport, the bus company shall only be liable to a limited extent. It's recommended that passengers take necessary precautions and insurance coverage for valuable items.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
I am sorry, but specific information about Neobus Polska pet policy is not available. Therefore, I will provide a generalized and commonly applied pet policy for bus travel in Poland.

General Pet Policy for Bus Travel in Poland

  • Small pets are generally allowed on public buses in Poland, provided they are kept in a secure and appropriate pet carrier.
  • The pet carrier should be clean, safe, escape-proof, and it should not occupy any additional seats.
  • Guide dogs for the visually impaired and service dogs are usually allowed on the buses without any limitations, free of charge, and without a carrier if they are clearly identifiable as working animals.
  • For larger animals, it may depend on the discretion of the bus driver or the company's policy. Travelers are advised to check with the specific company beforehand.
  • Pets must always be under the control of their owner. Any actions, problems, or damage caused by the pet are the full responsibility of the pet owner.
  • It is important that your pet is not aggressive, noisy, nor should it cause distress to other passengers.
  • If a pet is causing a disturbance or poses a threat, the driver has the right to ask the owner to remove the pet.

Kind of Pets Allowed and Not Allowed on Buses

  • Allowed: Small pets like dogs, cats, rabbits, etc. Guide dogs and service dogs.
  • Not Allowed: Large pets that can't fit or be safely secured in a pet carrier. Aggressive or noisy pets. Exotic animals which may pose a threat to public safety or health.
Note: Please be aware that these are generalized guidelines and they may vary between different bus companies. Always contact the specific bus company in advance to understand their unique pet policy.