Matuszek

Matuszek cheap bus tickets and best schedules

Address and Contact Information

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Phone

MatuszekPhone
+48 32 236 11 11

Email

Website

MatuszekWebsite
www.matuszek.com.pl
Unleash Adventure

Explore with Matuszek

Travel with ease and affordability by choosing Matuszek. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.

Frequently asked questions

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general

Flexible Cancellations

Cancellation Policy

cancellation_policy policy

Matuszek Bus Company Cancellation Policy

  • Cancellation up to 24 hours before departure: If you cancel your ticket more than 24 hours before your scheduled departure, you can expect to receive a full refund, excluding a small service charge.
  • Cancellation less than 24 hours before departure: Cancellations made less than 24 hours before departure may not receive a full refund. The refund amount will depend on Matuszek's cancellation policy at the time of cancellation.
  • Nonattendance without cancellation: If you do not attend your scheduled bus journey and have not cancelled your ticket, you will not receive a refund. Matuszek refers to this as a 'No Show' scenario.
  • Changes to bookings: Any changes to your booking may incur a charge. The exact amount will depend on how close your changes are to the date of travel.
  • Bus service cancellation: In the event Matuszek needs to cancel a bus service, you can expect to receive a full refund or the offer to reschedule your trip. You can usually choose which option you prefer.
  • Flexibility tickets: Matuszek offers a 'Flexibility Ticket' option which provides increased flexibility for changes and cancellations. However, this is subject to availability and specific terms and conditions.

Please always check the latest terms and conditions on the Matuszek website or contact their customer service. This list is subject to changes and does not replace the original policy set by Matuszek.

Smooth Luggage

Luggage Policy

luggage_policy policy

Matuszek Bus Company Luggage Policy

  • Each passenger is allowed one piece of checked luggage weighing up to 23kg free of charge.
  • For additional luggage, there is a surcharge depending on the weight and size of the luggage
  • Hand luggage must be small enough to fit in the overhead compartment or under the seat in front
  • Hand luggage should also not exceed a weight of 5kg
  • If the weight or size of the hand luggage exceeds the limit, it will be considered as checked luggage
  • Incase of fragile items, the passenger must notify the attendant during check-in
  • Luggage exceeding the free baggage allowance is subject to additional fees

Forbidden Items

  • Explosives, fireworks and weapons
  • Flammable, radioactive, harmful or poisonous substances
  • Materials with strong or unpleasant odors
  • Live or dead animals, except for guide dogs

Additional fees

  • Additional luggage fee applies to each piece of luggage beyond the free allowance
  • Fees vary depending on the size and weight of the luggage
  • Large musical instruments or sports equipment may incur additional fees

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
I'm sorry but I couldn't find specific pet policy for Matuszek, a Polish Bus Company. However, I can provide a general context of pet policy that is applicable to most bus companies in Poland.

Pet Policy on Polish Buses:

  • In general, small pets are allowed on buses in Poland as long as they are in a secured pet carrier.
  • The pet carrier must be clean, escape-proof, and must not cause inconvenience to other passengers.
  • Owners are held responsible for the behavior and cleanliness of their pets throughout the journey.
  • If the bus carrier determines at any time that the pet is causing a disturbance, the owner may be asked to remove the pet from the bus.
  • Some bus companies may require advance notice of pets, so it is always advised to contact the company before booking.

Types of Pets allowed:

  • Small dogs, cats, and other small mammals are often permitted. Birds may also be allowed if they are in a secure cage.

Types of Pets not allowed:

  • Dangerous or exotic animals, such as snakes, reptiles, or spiders are often not allowed.
  • In general, large breed dogs are not allowed on buses unless they are guide dogs for the visually impaired or service animals for the disabled.

Please note that specific policies can vary and it's crucial to confirm with the specific bus company before making your travel plans. For the most accurate information, please contact Matuszek directly.