Stazione di Roma Tiburtina

Customer Service Desk

Operating Hours

The Service Desk at Stazione di Roma Tiburtina train station operates during the following hours:

• Monday to Sunday: 8:00 AM to 8:00 PM

Services Portfolio

The Service Desk at Stazione di Roma Tiburtina train station offers a range of services to assist travelers. These services include:

1. Information and Assistance: The knowledgeable staff at the Service Desk are available to provide information and assistance to travelers. Whether you need help with train schedules, ticket bookings, or general travel advice, they are there to help.
2. Lost and Found: If you have lost an item during your journey or while at the train station, you can visit the Service Desk to report the lost item or inquire about any found items. The staff will do their best to assist you in retrieving your lost possessions.
3. Ticket Sales and Reservations: The Service Desk also offers ticket sales and reservations for train journeys. Whether you need to purchase a ticket for your next destination or make a reservation for a specific train, the staff can assist you with your booking.
4. Customer Feedback: Stazione di Roma Tiburtina values customer feedback and suggestions. If you have any feedback or suggestions regarding your experience at the train station, you can share them with the Service Desk. They will ensure that your feedback reaches the relevant department for consideration.
5. Assistance for Special Needs: The Service Desk provides assistance for passengers with special needs, such as those requiring wheelchair access or assistance with boarding. If you require any special assistance, you can approach the staff at the Service Desk, and they will be happy to assist you.

Please note that the availability of specific services may vary, and it is advisable to check with the Service Desk for the latest information.

Safety Measures

Surveillance Cameras

The Stazione di Roma Tiburtina train station is equipped with a comprehensive surveillance camera system to ensure the safety and security of all passengers and visitors. These cameras are strategically placed throughout the station to provide full coverage of all areas.

The surveillance cameras are monitored by trained security personnel who are responsible for ensuring the safety of the station. In the event of any suspicious activity or emergency situation, the cameras provide valuable footage that can be used for investigation purposes.

With the presence of surveillance cameras, the Stazione di Roma Tiburtina train station aims to create a safe and secure environment for everyone.

On-Site Security Personnel

At Stazione di Roma Tiburtina train station, the safety of passengers and visitors is a top priority. To ensure this, the station is staffed with dedicated and well-trained security personnel who are present on-site at all times.

These security personnel are responsible for maintaining order, preventing and responding to any security threats or emergencies that may arise. They are trained to handle various situations and are equipped with the necessary tools and knowledge to ensure the safety and well-being of everyone at the station.

With the presence of on-site security personnel, passengers and visitors can feel reassured knowing that there are trained professionals available to assist them in case of any security concerns.

Emergency Call Buttons

In case of an emergency or any immediate assistance required, Stazione di Roma Tiburtina train station is equipped with emergency call buttons placed strategically throughout the premises. These call buttons are easily accessible and provide a direct line of communication with station personnel.

By pressing the emergency call button, passengers and visitors can quickly alert the on-site security personnel about any emergency situation, medical assistance needed, or any other security concerns. The station personnel will respond promptly and take the necessary actions to address the situation.

The emergency call buttons serve as a vital safety measure, ensuring that help is just a button press away in case of any emergency at the station.

First Aid Stations

Stazione di Roma Tiburtina train station prioritizes the well-being of its passengers and visitors. To cater to any medical emergencies or minor injuries that may occur at the station, there are designated first aid stations available.

These first aid stations are equipped with basic medical supplies and staffed by trained personnel who can provide immediate medical assistance. Whether it's a minor injury or a medical emergency, the first aid stations are well-equipped to handle various situations and provide the necessary care.

Having first aid stations available at the Stazione di Roma Tiburtina train station ensures that passengers and visitors can receive timely medical attention, promoting a safe and secure environment for everyone.

Lost And Found Office

Hours and Location

The Lost and Found Office at Stazione di Roma Tiburtina train station is dedicated to reuniting travelers with their lost items. It is conveniently located within the station premises, making it easily accessible for passengers.

Here are the hours of operation for the Lost and Found Office:

• Monday to Friday: 9:00am - 7:00pm
• Saturday and Sunday: 9:00am - 2:00pm

Please note that the office may have reduced hours or be closed on public holidays, so it's always a good idea to check in advance if you plan to visit during these times.

Procedures for Retrieving Lost Items

If you have lost an item at Stazione di Roma Tiburtina train station, follow these steps to increase your chances of recovering it:

1. Contact the Lost and Found Office as soon as possible after realizing your item is missing. You can reach them by phone or visit the office in person.
2. Provide detailed information about the lost item, including a description, any unique features, and the date and time you believe it went missing.
3. If possible, provide any supporting documents or evidence that can help identify the item as yours, such as receipts or photographs.
4. Stay in touch with the Lost and Found Office to check if your item has been recovered. They will notify you if they find a match.
5. If your lost item is found, you will need to present a valid identification document to claim it.
6. Depending on the nature of the lost item, there may be additional procedures or fees involved for its release. The Lost and Found Office staff will provide you with all the necessary information.

Remember, it's important to act quickly and provide accurate information to improve the chances of recovering your lost item. The Lost and Found Office staff are dedicated to helping you in the process.

Emergency Procedures And Contacts

Emergency Exits

The Stazione di Roma Tiburtina train station is equipped with multiple emergency exits to ensure the safety of passengers in case of an emergency. These exits are strategically located throughout the station and are clearly marked with illuminated signs. In the event of an emergency, it is important to remain calm and follow the instructions provided by station staff.

First Aid Stations

The Stazione di Roma Tiburtina train station has dedicated first aid stations to provide immediate medical assistance to passengers in need. These stations are staffed with trained medical professionals who can provide basic first aid treatment for minor injuries or arrange for further medical attention if required. The first aid stations are equipped with essential medical supplies and equipment to handle various medical emergencies.

Contacts

In case of an emergency or to report any suspicious activity, passengers can contact the following numbers:

• Emergency Services: 112
• Stazione di Roma Tiburtina Security: +39 06 4567

It is important to save these numbers in your phone or keep them easily accessible for quick reference in case of an emergency.

Transportation Links

Trams

Roma Tiburtina train station is well-connected to the city's tram network, making it easy for travelers to explore Rome and its surrounding areas. Here are some important tram lines that you can take from the train station:

1. Tram Line 5: This tram line connects Roma Tiburtina with Piazza dei Gerani, passing through popular neighborhoods such as San Lorenzo and Porta Maggiore.
2. Tram Line 14: Travelling on this tram line will take you to the picturesque neighborhood of Trastevere, where you can explore its narrow streets and charming squares.
3. Tram Line 19: If you want to visit the Vatican City, hop on Tram Line 19 and enjoy a scenic ride to St. Peter's Square.

Other Lines

In addition to trams, there are several other transportation lines that you can access from Roma Tiburtina train station:

• Metro Line B: The train station is directly connected to Metro Line B, which provides easy access to the city center, Colosseum, and other major attractions in Rome.
• Regional and High-Speed Trains: Roma Tiburtina is a major transportation hub for regional and high-speed trains, offering connections to various cities in Italy and beyond.

Taxi Stands

If you prefer a more convenient and direct mode of transportation, you can find taxi stands near the train station. These taxi stands provide easy access to different parts of the city. Remember to check if the taxi has a working meter before starting your journey.

Bus Stops

Roma Tiburtina train station is also well-served by bus routes, offering additional transportation options for travelers. Here are some bus lines that you can find near the station:

Bus Line 111: This bus route connects the train station with popular destinations such as Termini Station and Piazza Venezia.

Bus Line 360: Traveling on this bus line will take you to the beautiful Villa Borghese gardens and the renowned Spanish Steps.

Ride-Sharing Zones

If you prefer ride-sharing services, you can easily access them from Roma Tiburtina train station. Ride-sharing companies such as Uber and Lyft operate in Rome, providing a convenient and reliable way to get around the city.

It's important to note that regulations and availability of ride-sharing services may vary, so it's advisable to check the latest information and availability through the respective ride-sharing apps.

Driving Directions

Getting to Stazione di Roma Tiburtina by Car

If you're planning to visit Stazione di Roma Tiburtina train station and prefer to travel by car, there are several routes you can take depending on your starting point. Here are some of the best ways to get there by car:

1. From Rome City Center:

If you're already in the heart of Rome, you can easily reach Stazione di Roma Tiburtina by car. Simply follow the Via Tiburtina and continue straight until you reach the train station. The journey should take approximately 15 minutes, depending on traffic conditions.

2. From Rome Fiumicino Airport:

If you're arriving at Rome Fiumicino Airport and want to drive to Stazione di Roma Tiburtina, the most convenient route is via the A91 highway. Take the A91 towards Rome city center, then merge onto the Grande Raccordo Anulare (GRA) and follow signs for Tiburtina. Once you reach Tiburtina, you'll find clear signage directing you to the train station.

3. From Rome Ciampino Airport:

For those arriving at Rome Ciampino Airport, the quickest route to Stazione di Roma Tiburtina is via the A90 highway. Take the A90 towards Rome city center, then merge onto the Grande Raccordo Anulare (GRA) and follow signs for Tiburtina. Once you reach Tiburtina, you'll easily spot the train station.

4. From Florence:

If you're driving from Florence to Stazione di Roma Tiburtina, the most common route is via the A1 highway. Take the A1 towards Rome, and then follow signs for the Grande Raccordo Anulare (GRA) and Tiburtina. Once you're on the GRA, continue until you see signs for Tiburtina, and you'll arrive at the train station.

5. From Naples:

When driving from Naples to Stazione di Roma Tiburtina, the most straightforward route is via the A1 highway. Take the A1 towards Rome, and then follow signs for the Grande Raccordo Anulare (GRA) and Tiburtina. Once you're on the GRA, continue until you see signs for Tiburtina, and you'll reach the train station.

Please note that traffic conditions in Rome can be unpredictable, especially during peak hours. It's advisable to check for any updates on traffic or road closures before your journey to ensure a smooth drive to Stazione di Roma Tiburtina.

Airport Transfers

Airport Distance

The distance between Stazione di Roma Tiburtina train station and the airports in Rome varies depending on the airport you choose. Here are the approximate distances:

• Leonardo da Vinci International Airport (Fiumicino): 35 kilometers
• Ciampino - G.B. Pastine International Airport: 28 kilometers

Transfers Price and Payment Options

The price of airport transfers from Stazione di Roma Tiburtina train station to the airports in Rome can vary depending on the type of transfer and the specific service provider. It's recommended to compare prices and book in advance to get the best deal. Payment options usually include credit card, cash, or online payment methods.

Airport Transfers Essentials

When planning your airport transfer, there are a few essentials to keep in mind:

1. Check the distance and estimated travel time to the airport.
2. Consider the number of passengers and amount of luggage you have.
3. Book your transfer in advance to secure your spot and avoid last-minute hassles.
4. Double-check the pick-up location and time to ensure a smooth transfer experience.
5. Keep your confirmation details handy for reference.

Types of Airport Transfers Available

There are several types of airport transfers available from Stazione di Roma Tiburtina train station to the airports in Rome:

• Private Transfers: These are exclusive transfers for you and your travel companions, providing privacy and convenience.
• Shared Transfers: These transfers involve sharing the vehicle with other passengers, offering a more cost-effective option.
• Taxi Services: Taxis are readily available at the train station and provide a direct transfer to the airport.
• Shuttle Buses: Shuttle buses operate on specific routes and schedules, offering a budget-friendly option for airport transfers.

Booking Airport Transfers

To book your airport transfer from Stazione di Roma Tiburtina train station to the airports in Rome, you can use various online platforms or contact local transfer companies. Here are some popular options:

- Rome2rio

- GetYourGuide

- Viator

- Expedia

Airport Transfers Arrival

Upon arrival at Stazione di Roma Tiburtina train station, follow the signs to the designated meeting point for your booked transfer service. Look for the company name or representative holding a sign with your name for easy identification. Ensure you have your confirmation details and any necessary travel documents ready for a smooth airport transfer experience.

Airport Transfers Departures

When departing from Stazione di Roma Tiburtina train station to the airports in Rome, make sure to arrange your transfer in advance and arrive at the designated pick-up point on time. Your transfer provider will inform you about the specific meeting location and time. Have your luggage ready and be prepared to depart according to the agreed schedule.

Peak Travel Times

Weekdays

On weekdays, the Stazione di Roma Tiburtina train station experiences its busiest times during the morning and evening rush hours. Commuters traveling to and from work tend to crowd the station between 7:30 AM to 9:00 AM and 5:00 PM to 7:00 PM. During these times, it's advisable to arrive early to avoid long queues and secure a seat on your desired train.

Weekends

Weekends at Stazione di Roma Tiburtina train station are generally less crowded compared to weekdays. However, there may still be an increase in travelers during certain peak times. Saturdays tend to be busier during the morning hours as people embark on day trips or weekend getaways. Sunday evenings can also be slightly more crowded as travelers return to the city.

Special Days

Special days, such as public holidays or significant events, can significantly impact the number of travelers at Stazione di Roma Tiburtina. During major holidays like Christmas, Easter, and New Year, the station experiences a surge in passengers. Additionally, when there are popular events happening in Rome, such as concerts or sports matches, the station may see increased traffic before and after the event.

School Days

During school days, the station can be busy during the morning and afternoon hours as students commute to and from school. The morning rush hour typically occurs between 7:30 AM to 8:30 AM, while the afternoon rush hour is from 3:00 PM to 4:30 PM. If you are traveling during these times, be prepared for larger crowds and ensure you have enough time to catch your train.

Fridays

Fridays at Stazione di Roma Tiburtina train station can be relatively busy, especially during the afternoon and evening hours. Many people choose to travel on Fridays to start their weekend early or go on short trips. If you're planning to travel on a Friday, it's recommended to book your tickets in advance and arrive at the station with sufficient time to avoid any last-minute rush.

💡 Planning your travel outside of peak times can help you avoid crowds and ensure a smoother journey. Consider traveling during off-peak hours or opting for less busy days to have a more relaxed experience at Stazione di Roma Tiburtina train station.

National Operators

Trenitalia

Trenitalia is the national train operator in Italy and offers a wide range of regular services at Stazione di Roma Tiburtina train station. Here's what you need to know:

Types of Regular Services Provided

Trenitalia provides both regional and high-speed train services from Stazione di Roma Tiburtina. Regional trains are perfect for shorter journeys within the region, while high-speed trains like Frecciarossa, Frecciargento, and Frecciabianca connect Rome with other major cities in Italy.

Punctuality and Reliability

Trenitalia is known for its punctuality and reliability. The trains generally run on time, ensuring that passengers can reach their destinations without any major delays.

Passenger Amenities

Stazione di Roma Tiburtina offers a range of passenger amenities for Trenitalia passengers. These include waiting areas, ticket offices, restrooms, and shops where you can grab a quick snack or a cup of coffee before your journey.

Ticketing and Fare Information

To buy tickets for Trenitalia trains, you have several options. You can purchase them online through the Trenitalia website or app, at the ticket offices in the station, or from self-service ticket machines. Trenitalia accepts various payment methods, including credit cards and cash.

If you need to cancel or refund your ticket, Trenitalia has specific rules and conditions. It's best to check their website or contact their customer service for detailed information regarding refunds and cancellations.

Boarding Platforms and Broad Information

The boarding platforms at Stazione di Roma Tiburtina are well-organized and clearly marked. Trenitalia trains usually depart from platforms located in the central part of the station. It's always recommended to check the departure screens or listen for announcements to ensure you are on the right platform.

💡 Did you know? Trenitalia is constantly working on improving its services and infrastructure to provide a better travel experience for passengers. Keep an eye out for any updates or enhancements that they may introduce in the future.

Italo

Italo is another popular national train operator in Italy that serves Stazione di Roma Tiburtina. Let's take a look at the essential details:

Types of Regular Services Provided

Italo primarily operates high-speed trains that connect major cities in Italy, including Rome. Their trains are known for their modern design, comfort, and speed. Italo offers different classes of service, including Smart, Comfort, and Prima, to cater to various passenger preferences.

Punctuality and Reliability

Italo is committed to delivering punctual and reliable train services. Their trains run on a tight schedule, ensuring that passengers can reach their destinations on time. Italo has a reputation for its excellent service and customer satisfaction.

Passenger Amenities

Passengers traveling with Italo can enjoy various amenities at Stazione di Roma Tiburtina. These include comfortable waiting areas, ticket offices, restrooms, and shops where you can buy refreshments or snacks before your journey.

Ticketing and Fare Information

Italo offers multiple options for purchasing tickets. You can buy them online through the Italo website or app, at the ticket offices in the station, or from self-service ticket machines. Italo accepts various payment methods, including credit cards and cash.

If you need to cancel or change your ticket, Italo has specific policies in place. It's important to review their terms and conditions or contact their customer service for detailed information regarding refunds and cancellations.

Boarding Platforms and Broad Information

Italo trains usually depart from clearly designated platforms in Stazione di Roma Tiburtina. The station provides clear signage and announcements to guide passengers to the correct platform. Make sure to check the departure screens or listen for announcements to ensure a smooth boarding process.

💡 Did you know? Italo is known for its sleek and stylish train interiors, providing a comfortable and enjoyable travel experience. Consider upgrading to the Prima class for even more luxury and amenities during your journey.