Roma S.Pietro

Customer Service Desk

Operating Hours

The Service Desk at Roma S.Pietro train station operates during the following hours:

• Monday to Friday: 7:30 am to 8:30 pm
• Saturday and Sunday: 8:00 am to 7:00 pm

Please note that these operating hours may be subject to change, especially during public holidays or special events. It is always recommended to check the official website or contact the train station directly for the most up-to-date information.

Services Portfolio

The Service Desk at Roma S.Pietro train station offers a range of services to assist passengers and provide necessary information. Some of the key services include:

1. Ticket Sales: You can purchase train tickets for various destinations within Italy and international routes.
2. Information Assistance: The staff at the Service Desk can provide information on train schedules, platform numbers, and any disruptions or delays.
3. Lost and Found: If you have lost any belongings during your journey or at the train station, you can report it at the Service Desk.
4. Baggage Services: The Service Desk can provide information on baggage storage facilities and assist with any queries related to luggage.
5. Accessibility Services: If you require any special assistance or have specific accessibility needs, you can approach the Service Desk for support.

These are just some of the services offered at the Service Desk. The friendly and knowledgeable staff are always ready to assist passengers and ensure a smooth travel experience.

Driving Directions

Driving Directions from Rome City Center

Follow these easy steps to reach Roma S.Pietro by car from Rome city center:

1. Start by getting on Via della Conciliazione.
2. Continue straight until you reach Piazza Pio XII.
3. Take the second exit at the roundabout to stay on Via della Conciliazione.
4. Continue straight until you reach Piazza Risorgimento.
5. Take the second exit at the roundabout to stay on Via di Porta Cavalleggeri.
6. Turn right onto Piazza del Risorgimento.
7. Continue straight until you reach Largo di Porta Cavalleggeri.
8. Turn left onto Viale delle Mura Aurelie.
9. Continue straight until you reach Roma S.Pietro.

Driving Directions from Rome Fiumicino Airport

For travelers arriving at Rome Fiumicino Airport, here are the driving directions to Roma S.Pietro:

1. Exit the airport and follow the signs for A91/E80 towards Roma Centro.
2. Continue on A91/E80 and take the exit towards Aurelia/Citta del Vaticano.
3. Merge onto Via Aurelia.
4. Continue straight until you reach Roma S.Pietro.

Driving Directions from Rome Ciampino Airport

If you are arriving at Rome Ciampino Airport, follow these steps to reach Roma S.Pietro:

1. Exit the airport and take Via Appia Nuova/SS7 towards Rome.
2. Continue straight until you reach Piazzale Appio.
3. Take the second exit at the roundabout to stay on Via Appia Nuova/SS7.
4. Continue straight until you reach Roma S.Pietro.

Important Information

When driving to Roma S.Pietro, it is important to note the following:

• There are paid parking facilities available near the train station.
• Be aware of limited parking spaces, especially during peak hours.
• Consider using public transportation or taxis if parking is not available.

Tip: It is recommended to check the traffic conditions before starting your journey to Roma S.Pietro, as Rome's city center can be congested during rush hours.

Safety Measures

Surveillance Cameras

Roma S.Pietro train station is equipped with a comprehensive surveillance camera system to ensure the safety and security of all passengers and visitors. These cameras are strategically placed throughout the station, providing continuous monitoring of all key areas.

The surveillance cameras at Roma S.Pietro train station serve as a deterrent for potential criminal activity and help in the identification and apprehension of individuals involved in any unlawful behavior. The high-quality footage captured by these cameras is monitored by trained security personnel.

With the presence of surveillance cameras, passengers can have peace of mind knowing that their safety is being prioritized at Roma S.Pietro train station.

On-Site Security Personnel

Roma S.Pietro train station has a dedicated team of on-site security personnel who are responsible for maintaining a safe and secure environment for all passengers and visitors. These security personnel are trained to handle various situations and are equipped with the necessary tools to respond swiftly and effectively.

These security personnel patrol the station premises regularly, ensuring that any suspicious activities or individuals are identified and addressed promptly. They also provide assistance to passengers, such as guiding them to their designated platforms or providing directions.

Passengers can feel confident knowing that there are trained professionals present at Roma S.Pietro train station, ready to ensure their safety throughout their journey.

Emergency Call Buttons

In case of any emergency or immediate assistance, Roma S.Pietro train station is equipped with emergency call buttons located at key points throughout the station. These call buttons are easily accessible and prominently marked, allowing passengers to quickly alert the security personnel or station staff.

When the emergency call button is activated, it immediately notifies the on-site security personnel or station staff, who can then respond accordingly. Whether it's a medical emergency, safety concern, or any other urgent situation, these emergency call buttons provide a direct line of communication for passengers to seek help.

The presence of emergency call buttons at Roma S.Pietro train station ensures that passengers can receive prompt assistance in times of need, further enhancing their overall safety and security.

First Aid Stations

Roma S.Pietro train station is equipped with first aid stations to provide immediate medical assistance to passengers in case of injuries or health-related emergencies. These first aid stations are staffed by trained personnel who can administer basic medical aid and assess the severity of the situation.

The first aid stations at Roma S.Pietro train station are well-equipped with essential medical supplies, including bandages, antiseptics, and basic medications. In case of more serious medical emergencies, the staff at these stations can coordinate with local emergency services for further assistance.

Passengers can have peace of mind knowing that Roma S.Pietro train station is prepared to handle medical emergencies and provide necessary first aid support when needed.

Lost And Found Office

Hours and Location

The Lost and Found Office at Roma S.Pietro train station is the designated place to retrieve lost items. Here are the details:

The Lost and Found Office is conveniently located within the Roma S.Pietro train station. Upon entering the station, you will find the office on the right-hand side, near the main entrance. Look for the signage indicating the Lost and Found Office.

Procedures for Retrieving Lost Items

If you have lost an item at Roma S.Pietro train station, follow these procedures to retrieve it:

1. Report the Lost Item: As soon as you realize that you have lost something, inform the station staff or the nearest personnel. Provide them with a detailed description of the item and any relevant information.
2. Register Your Lost Item: After reporting the lost item, you will be asked to fill out a Lost Item Report form. This form will require your contact details, a description of the lost item, and any additional information you can provide.
3. Follow Up: Once you have registered your lost item, the Lost and Found Office will keep you updated on any developments. They may contact you if they find a matching item or if there are any updates regarding your lost item.
4. Proof of Ownership: When claiming your lost item, you will need to provide proof of ownership. This can include documents, photographs, or any other evidence that establishes your ownership of the item.
5. Collect Your Lost Item: Once your lost item has been located and verified, you can collect it from the Lost and Found Office during their operating hours. Be prepared to show your identification and any relevant documents.

Please note that the Lost and Found Office at Roma S.Pietro train station can only hold lost items for a limited period of time. It is important to report and retrieve your lost item as soon as possible to increase the chances of recovery.

If you have any further questions or need assistance regarding lost items, feel free to contact the Lost and Found Office directly. They will be happy to assist you in any way they can.

Emergency Procedures And Contacts

Emergency Exits

Roma S.Pietro train station is equipped with several emergency exits to ensure the safety of passengers in case of an emergency. These exits are strategically located throughout the station and are clearly marked with signs.

In the event of an emergency, it is important to remain calm and follow the instructions provided by station staff or emergency personnel. Make your way to the nearest emergency exit and evacuate the station as quickly as possible.

Remember to never use the elevators during an emergency, as they may not be functioning or could be crowded. Instead, use the staircases or ramps provided.

First Aid Stations

Roma S.Pietro train station has dedicated first aid stations where trained medical personnel are available to provide assistance in case of any medical emergencies. These stations are equipped with essential medical supplies and equipment to handle minor injuries and provide initial care until further help arrives.

If you require immediate medical attention or witness someone in need of medical assistance, look for the nearest first aid station or alert station staff who can guide you to the appropriate location.

It is important to note that the first aid stations are not a substitute for professional medical care. In case of a serious or life-threatening emergency, call emergency services immediately.

Contacts

In case of any emergency or if you require assistance while at Roma S.Pietro train station, you can contact the following numbers:

Emergency Services: 112

Roma S.Pietro Station Information: +39 06 488 8000

Railway Police: +39 06 676941

It is advisable to save these numbers on your phone or keep them handy for easy access during your visit to the station.

Transportation Links

Trams

Roma S.Pietro train station offers convenient access to trams that connect to various parts of the city. Trams are a popular mode of transportation in Rome, providing a scenic and efficient way to explore the city.

Other Lines

In addition to trams, there are several other transportation lines that can be accessed from Roma S.Pietro train station. These lines provide connectivity to different neighborhoods and attractions in Rome.

Taxi Stands

For those who prefer a more direct and personalized mode of transportation, Roma S.Pietro train station has taxi stands located nearby. Taxis offer the convenience of door-to-door service and are readily available for travelers.

Bus Stops

Bus stops can also be found in close proximity to Roma S.Pietro train station. Buses provide an affordable and flexible way to travel around the city, with numerous routes serving different areas of Rome.

Ride-Sharing Zones

Ride-sharing services like Uber and Lyft have gained popularity in Rome. Roma S.Pietro train station has designated ride-sharing zones where passengers can easily request a ride using their preferred app.

Airport Transfers

Airport Distance

The Roma S.Pietro train station is conveniently located in the heart of Rome, making it easily accessible to and from major airports in the city. The distance between the Roma S.Pietro train station and the airports are as follows:

• Leonardo da Vinci International Airport (Fiumicino): Approximately 30 kilometers
• Ciampino - G.B. Pastine International Airport: Approximately 16 kilometers

Transfers Price and Payment Options

The cost of airport transfers from the Roma S.Pietro train station varies depending on the chosen mode of transportation and the specific airport. Some common options include:

• Taxis: Taxis are readily available at the train station and offer a convenient and direct transfer to the airports. The cost can range from €40 to €60, depending on the airport and time of day.
• Private Transfers: Private transfer services provide a comfortable and personalized option for airport transfers. Prices typically start from €50 and can vary depending on the number of passengers and luggage.
• Shared Shuttles: Shared shuttle services offer a more affordable option for airport transfers. Prices usually range from €20 to €30 per person, depending on the airport and the number of passengers.

Payment options for airport transfers vary depending on the chosen mode of transportation. Most taxis and private transfer services accept cash and major credit cards. Shared shuttle services often require pre-payment through online booking platforms.

Airport Transfers Essentials

When planning for airport transfers from the Roma S.Pietro train station, it is essential to consider the following:

• Travel Time: Depending on traffic conditions, it can take approximately 45 minutes to 1 hour to reach Leonardo da Vinci International Airport (Fiumicino) and 30 minutes to reach Ciampino - G.B. Pastine International Airport.
• Luggage: Ensure that the chosen mode of transportation can accommodate your luggage requirements, especially if you are traveling with large or bulky items.
• Flight Schedule: Plan your airport transfer timing according to your flight schedule to allow sufficient time for check-in and security procedures.

Types of Airport Transfers Available

Various types of airport transfers are available from the Roma S.Pietro train station. These include:

• Taxis: Taxis provide a direct and convenient transfer to the airports. They can be easily hailed at the train station.
• Private Transfers: Private transfer services offer a personalized and comfortable option for airport transfers. They can be pre-booked in advance.
• Shared Shuttles: Shared shuttle services provide a more affordable option for airport transfers. They operate on fixed schedules and require pre-booking.
• Public Transportation: Public buses and trains are also available for airport transfers, offering a budget-friendly option. However, they may require transfers and have limited space for luggage.

Booking Airport Transfers

Booking airport transfers from the Roma S.Pietro train station can be done through various channels:

• Online Booking Platforms: Many private transfer and shared shuttle services offer online booking options, allowing you to compare prices and choose the most convenient option.
• Hotel Concierge: If you are staying at a hotel, the concierge can assist you in booking airport transfers.
• Taxi Stands: Taxis can be easily hailed at the train station or nearby taxi stands.

Airport Transfers Arrival

Upon arrival at the Roma S.Pietro train station, follow the signs to the designated area for airport transfers. Depending on the chosen mode of transportation, you may need to present your booking confirmation or provide your destination details to the driver.

Airport Transfers Departures

When departing from the Roma S.Pietro train station, plan your airport transfer timing to allow sufficient travel time to reach the airport. Depending on the chosen mode of transportation, it is recommended to arrive at least 2 hours before your flight departure time.

Peak Travel Times

Weekdays

On weekdays, the peak travel times at Roma S.Pietro train station tend to be during the morning and evening rush hours. Commuters and business travelers make their way to and from work, resulting in crowded trains and platforms. If you plan to travel during these times, be prepared for potential delays and limited seating options.

Weekends

During the weekends, the peak travel times at Roma S.Pietro train station are typically in the late morning and early afternoon. Many tourists and families embark on day trips or weekend getaways, increasing the number of passengers at the station. It's advisable to arrive early and consider booking your tickets in advance to secure a seat.

Special Days

On special days such as public holidays or major events in Rome, the peak travel times can vary. It's essential to check the local event calendar and anticipate higher passenger volumes during these times. The station may experience increased congestion, so plan accordingly and allow extra time for your journey.

School Days

During school days, the peak travel times at Roma S.Pietro train station coincide with the morning and afternoon school rush. Students commuting to and from school can contribute to busier trains and platforms, especially in the early morning and late afternoon. If possible, consider adjusting your travel plans to avoid these peak hours.

Fridays

Fridays can be particularly busy at Roma S.Pietro train station as people often travel for weekend getaways or return home after a week of work. The afternoon and early evening hours are typically the peak travel times on Fridays. To ensure a smoother journey, it's recommended to book your tickets in advance and arrive early to secure a seat.

💡 One unique insight about peak travel times at Roma S.Pietro train station is that planning your journey during off-peak hours can significantly reduce your travel time and provide a more comfortable experience. Consider traveling during mid-morning or mid-afternoon if you have the flexibility to do so.

National Operators

Trenitalia

Trenitalia is the primary national operator in Italy, offering regular train services from Roma S.Pietro train station. Here is some information about Trenitalia:

Types of regular services provided

Trenitalia operates both regional and long-distance train services from Roma S.Pietro train station. Regional trains connect nearby cities and towns within the region, while long-distance trains provide connections to major cities across Italy.

Punctuality and reliability

Trenitalia is known for its punctuality and reliability. Trains usually depart and arrive on time, ensuring a smooth travel experience for passengers.

Passenger Amenities

Trenitalia trains offer comfortable seating, air conditioning, and onboard restroom facilities. Some long-distance trains may also provide additional amenities such as power outlets and Wi-Fi.

Ticketing and fare Information

To buy tickets for Trenitalia trains, you can visit their official website, use their mobile app, or purchase them at the train station ticket counters. Trenitalia accepts various payment methods, including credit cards and cash. It's advisable to book tickets in advance, especially for long-distance journeys. Refunds and cancellations may be possible, but the policies vary depending on the type of ticket purchased.

Boarding platforms and broad information

At Roma S.Pietro train station, Trenitalia trains usually depart from designated platforms. You can check the platform number on the departure boards or consult station staff for assistance. Make sure to arrive at the platform well in advance to board the train on time.

Italo

Italo is another national operator that provides train services from Roma S.Pietro train station. Here is some information about Italo:

Types of regular services provided

Italo operates high-speed train services from Roma S.Pietro train station. These trains connect major cities in Italy, offering a faster travel option for passengers.

Punctuality and reliability

Italo is known for its punctuality and reliability. Their high-speed trains are equipped with advanced technology and often adhere to the schedule, ensuring minimal delays.

Passenger Amenities

Italo trains provide a premium travel experience with comfortable seating, spacious legroom, and complimentary Wi-Fi. Passengers can also enjoy onboard catering services and access to power outlets.

Ticketing and fare Information

To purchase tickets for Italo trains, you can visit their official website, use their mobile app, or buy them at the train station ticket counters. Italo accepts various payment methods, including credit cards and digital wallets. Refunds and cancellations are subject to the fare conditions and ticket type.

Boarding platforms and broad information

Italo trains typically depart from specific platforms at Roma S.Pietro train station. The platform number can be found on the departure boards or by asking station staff. It is recommended to arrive early to ensure a smooth boarding process.

💡 One unique insight is that both Trenitalia and Italo offer different types of train services, catering to the diverse travel needs of passengers. While Trenitalia provides a mix of regional and long-distance services, Italo focuses on high-speed connections between major cities.

International Operators

1. Eurostar

Eurostar is a high-speed train operator that connects London with several major cities in Europe, including Paris, Brussels, and Amsterdam. The regular services provided by Eurostar include:

• Direct trains from London to Paris, Brussels, and Amsterdam
• Multiple daily departures
• Comfortable seating with ample legroom
• Onboard Wi-Fi and power outlets
• Food and drink services

Eurostar trains are known for their punctuality and reliability. They strive to maintain a high level of service and ensure that passengers reach their destinations on time.

Passenger amenities on Eurostar trains include spacious luggage storage, accessible toilets, and a dedicated space for bicycles. There are also facilities for passengers with reduced mobility.

Tickets for Eurostar can be purchased online or at the station. Payment methods include credit/debit cards and mobile payment options. Refunds and cancellations are subject to the fare conditions.

Boarding platforms for Eurostar trains are well-marked and easily accessible. Passengers are advised to arrive at the station at least 30 minutes before departure to allow for security checks and boarding procedures.

2. Thalys

Thalys is a high-speed train operator that connects major cities in France, Belgium, the Netherlands, and Germany. The regular services provided by Thalys include:

• Direct trains between Paris, Brussels, Amsterdam, and Cologne
• Multiple daily departures
• Comfortable seating with power outlets
• Free Wi-Fi onboard
• Food and drink services

Thalys trains are known for their punctuality and reliability. They prioritize passenger safety and strive to ensure smooth and efficient journeys.

Passenger amenities on Thalys trains include luggage storage, accessible toilets, and dedicated spaces for bicycles. There are also facilities for passengers with reduced mobility.

Tickets for Thalys can be purchased online or at the station. Payment methods include credit/debit cards and mobile payment options. Refunds and cancellations are subject to the fare conditions.

Boarding platforms for Thalys trains are clearly indicated at the station. Passengers are advised to arrive early to allow for security checks and boarding procedures.

3. Italo

Italo is a high-speed train operator in Italy that connects various cities, including Rome, Milan, Florence, and Naples. The regular services provided by Italo include:

• Direct trains between major cities in Italy
• Multiple daily departures
• Spacious and comfortable seating
• Free Wi-Fi onboard
• Food and drink services

Italo trains are known for their punctuality and reliability. They prioritize passenger comfort and aim to provide a pleasant travel experience.

Passenger amenities on Italo trains include luggage storage, accessible toilets, and power outlets. There are also facilities for passengers with reduced mobility.

Tickets for Italo can be purchased online or at the station. Payment methods include credit/debit cards and mobile payment options. Refunds and cancellations are subject to the fare conditions.

Boarding platforms for Italo trains are clearly indicated at the station. Passengers are advised to arrive early to ensure a smooth boarding process.

4. Deutsche Bahn

Deutsche Bahn is the national railway operator in Germany, offering both domestic and international services. The regular services provided by Deutsche Bahn include:

• Direct trains between major cities in Germany and neighboring countries
• Multiple daily departures
• Comfortable seating with power outlets
• Free Wi-Fi onboard (in some trains)
• Food and drink services (in some trains)

Deutsche Bahn trains are known for their punctuality and reliability. They prioritize passenger safety and strive to provide efficient and convenient travel options.

Passenger amenities on Deutsche Bahn trains include luggage storage, accessible toilets, and designated areas for families with children. There are also facilities for passengers with reduced mobility.

Tickets for Deutsche Bahn can be purchased online, at the station, or through their mobile app. Payment methods include credit/debit cards, cash, and mobile payment options. Refunds and cancellations are subject to the fare conditions.

Boarding platforms for Deutsche Bahn trains are clearly marked at the station. Passengers are advised to arrive early to ensure a smooth boarding process and to validate their tickets before boarding.

💡 When traveling with international operators, it is always recommended to check the latest updates and schedules to ensure a smooth and hassle-free journey.