UniBus

UniBus cheap bus tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

UniBusPhone
669 800 801

Email

Location

Website

UniBusWebsite
www.uni-bus.com.pl

Frequently asked questions

Find Quick Solutions to Your Concerns: Explore Our User-Friendly FAQ Section. Get the Information You Need in a Snap!

What is UniBus's policy on smoking?

UniBus operates a strict no-smoking policy on all their buses. Smoking is strictly prohibited inside the bus and within designated areas at the bus stations.

Can I bring my pet on board?

Unfortunately, UniBus does not allow pets on board, except for certified service animals that assist passengers with disabilities.

How do I book a ticket with UniBus?

Booking a ticket with UniBus is quick and easy. You can visit our website and enter your travel details in the search box on the homepage. Select your desired route, date, and number of passengers, and click 'Search'. Choose your preferred departure time and seat, then proceed to the payment page to complete your booking.

Can I change or cancel my booking?

If you need to make changes to your booking, such as modifying the travel date or passenger details, please contact our customer support team at 123-456-789 or email us at info@unibus.com. Please note that cancellation policies may apply depending on the type of ticket purchased.

What is the baggage allowance on UniBus?

UniBus allows each passenger to bring one piece of carry-on baggage weighing up to 10 kilograms and measuring no more than 55x40x23 centimeters. Additionally, you can store larger baggage in the designated storage area of the bus.

What are the payment options available?

UniBus accepts various payment methods for your convenience. You can pay for your ticket using credit or debit cards, as well as popular online payment platforms such as PayPal.

Can I bring my bicycle on UniBus?

UniBus allows passengers to bring bicycles on board, subject to availability and additional fees. However, it is recommended to check with our customer support team at 123-456-789 or email us at info@unibus.com for specific guidelines and information.

Are UniBus buses wheelchair accessible?

UniBus is committed to providing accessible transportation. Some of our buses are equipped with wheelchair ramps and designated spaces for wheelchair users. It is recommended to inform us about your specific requirements at the time of booking or contact our customer support for further assistance.

Are there any discounts or promotions available?

Yes, UniBus offers discounts and promotions on select routes and dates. It is recommended to regularly check our promotions page for the latest offers. Additionally, you can subscribe to our newsletter to receive exclusive deals directly to your email.

Can I eat or drink on the bus?

Eating and drinking are allowed on UniBus buses, but we kindly request passengers to be considerate of others and avoid strong-smelling or messy foods. Please also ensure you dispose of any waste properly.

Do UniBus buses have Wi-Fi?

Yes, UniBus provides complimentary Wi-Fi on board all their buses. You can stay connected and enjoy browsing the internet during your journey.

Are there restrooms available on UniBus buses?

UniBus buses are equipped with onboard restrooms for your convenience during long journeys. You can use the restroom as needed during the trip.

What if I left something on the bus?

If you have left something on the bus, please contact our Lost and Found department at 123-456-789 or email us at lostandfound@unibus.com with a detailed description of the lost item. We will do our best to assist you in recovering it.

What should I do if the bus is delayed?

In the rare event of a bus delay, UniBus will make every effort to communicate the delay and provide updated information to passengers. You can contact our customer support at 123-456-789 for real-time updates.

Is there onboard entertainment available?

UniBus offers onboard entertainment through inpidual screens at every seat. You can enjoy a wide selection of movies, TV shows, and music during your journey.

Are there power outlets on UniBus buses?

Yes, UniBus buses are equipped with power outlets at each seat. You can conveniently charge your devices and stay powered throughout your trip.

Flexible Cancellations

Cancellation Policy

cancellation_policy policy
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  • Cancellations must be made at least 24 hours prior to the scheduled departure.
  • Cancellations made within 24 hours of the scheduled departure will be subject to a cancellation fee equal to the cost of the ticket.
  • Cancellations made after the scheduled departure time will not be eligible for a refund.
  • No-shows are not eligible for a refund.
  • Reservations must be cancelled at least one hour prior to the scheduled departure time.
  • In the event of a weather or traffic related delay, cancellations may be made up to two hours after the scheduled departure time.
  • If the bus is more than 30 minutes late, cancellations may be made at any time.
  • If the bus is delayed more than one hour, refunds will be issued.
  • Cancellations made due to a mechanical failure or other unforeseen circumstances will be eligible for a full refund.

Smooth Luggage

Luggage Policy

luggage_policy policy
  • UniBus allows passengers to bring one suitcase free of charge, with a maximum weight of 20 kg.
  • Additional luggage is allowed, but will incur an additional charge of $5 per item, with a maximum total weight of 30 kg.
  • Passengers are also allowed to bring a small personal item such as a laptop bag or briefcase, free of charge.
  • The following items are not allowed on UniBus: weapons, chemicals, flammable materials, hazardous materials, and animals (except for service animals).
  • Passengers should be aware that all luggage must be stowed away securely in the overhead bins or under the seat.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
  • UniBus does not allow pets to be brought on board the bus.
  • No animals whatsoever, including cats and dogs, are allowed inside the bus.
  • Service animals are the only type of animal allowed on the bus.
  • Service animals must be properly identified, such as wearing a vest or harness, and must remain on the floor at all times.
  • Service animals must also be registered with UniBus prior to boarding the bus.
  • Any passenger found with a pet on the bus will be asked to leave the bus immediately.