Trenitalia

Trenitalia cheap train tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

TrenitaliaPhone
+39 199 30 30 60

Email

TrenitaliaEmail
info@trenitalia.com

Website

TrenitaliaWebsite
www.trenitalia.com/
Unleash Adventure

Explore with Trenitalia

Travel with ease and affordability by choosing Trenitalia. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.

Frequently asked questions

Find Quick Solutions to Your Concerns: Explore Our User-Friendly FAQ Section. Get the Information You Need in a Snap!

Rewards, Affiliations, and Special Programs

Safety, Insurance, and Emergency Procedures

Pricing, Payment, and Tickets

International Travel

Travel Interruptions and Cancellations

Booking and Managing Your Journey

Customer Support and Feedback

Luggage and Special Items Transport

On-Board Experience and Amenities

Special Travel Options and Seasonal Services

Routes, Schedules, and Travel Planning

Pet Policy

Accessibility and Special Needs

Special Travel Needs and Services

From the blog

Dive into Detailed Comparisons and Contrasts in Travel Choices and Adventures

Trenitalia vs MarinoBus: Best Choice?

Planning your Italian journey and undecided on transport? Explore scenic routes with Trenitalia trains or opt for the budget-friendly comfort of MarinoBus. Discover Italy at your pace, whether by rail or road – travel made easy for every wanderer.

Trenitalia vs SBB: Best Ride Revealed

Discover the heart of Europe by rail. Choose Trenitalia for sun-soaked journeys through Italy or opt for SBB to navigate the Swiss peaks with punctuality. Your adventure awaits—select your ride and embrace the scenic route.

Trenitalia vs SNCF: Best Choice for You

Embark on a European journey comparing Trenitalia’s Italian finesse with SNCF’s French flair. Discover punctuality, comfort, and value as you decide your next ride across vibrant landscapes. Choose your adventure: Italy’s charm or France’s elegance?

Trenitalia vs ÖBB: Best Choice for You

Discover the best in European travel with Trenitalia and ÖBB. Journey through Italy’s picturesque landscapes or explore Austria’s alpine vistas. Affordable tickets, comfy seats, and punctual services make both top choices for savvy rail travelers.

Trenitalia vs Flixbus: Best Choice?

Embark on an Italian adventure with ease. Choose Trenitalia for speedy rail journeys or Flixbus for budget-friendly bus travels. Enjoy comfort, convenience, and picturesque routes across Italy. Discover which suits your travel style best.

Trenitalia vs Blablacar: Best Choice?

Discover Italy’s travel gems by choosing Trenitalia for punctual trains across scenic routes or Blablacar for budget-friendly carpools with a local touch – your perfect journey awaits.

Flexible Cancellations

Cancellation Policy

cancellation_policy policy
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  • Trenitalia does not offer refunds for tickets purchased but not used.
  • If you cancel your trip by calling the Trenitalia call center at least 48 hours in advance, you may be able to get a refund of up to 50% of the ticket price.
  • If you cancel your trip less than 48 hours in advance, no refunds will be issued.
  • If Trenitalia cancels your trip, you will receive a full refund of the ticket price.
  • If your ticket is lost or stolen, you may be eligible for a refund, depending on the circumstances.

Smooth Luggage

Luggage Policy

luggage_policy policy
  • Luggage Policy on Trenitalia:
  • Passengers are allowed to bring a maximum of two pieces of luggage, with a maximum weight of 20 kg per piece.
  • Smaller items such as handbags, backpacks, and laptop bags may be carried onboard at no extra charge.
  • Trenitalia charges an extra fee for bicycles, golf bags, and other large items. The fee is €6 per item.
  • Passengers are allowed to bring food and drinks onboard Trenitalia, but no alcoholic beverages.
  • It is not allowed to bring dangerous items such as flammable materials, weapons, or explosives on board the train.
  • It is not allowed to bring animals onboard Trenitalia, with the exception of guide dogs.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
  • Trenitalia allows passengers to bring small pets on board their trains, providing they have a valid ticket and the animal is contained within a suitable pet carrier.
  • The maximum size for the pet carrier is 50x30x20 cm, and the weight of the carrier, together with the pet, must not exceed 10 kg.
  • The pet carrier must be stored in the luggage rack or underneath the seat, and may not be placed on the seat itself.
  • Pets are allowed on all Trenitalia regional, Intercity, Frecciabianca and Frecciargento services.
  • Pets are not allowed on high-speed Frecciarossa, Frecciargento, Domodossola-Malpensa Express and Eurostar City services.
  • Passengers travelling with pets must also purchase a ticket for their animal. The ticket type depends on the type of service they are using:
    • For regional and Intercity services, passengers must purchase a special pet ticket (biglietto per animali).
    • For Frecciarossa, Frecciabianca, Frecciargento, Domodossola-Malpensa Express and Eurostar City services, passengers must purchase a regular ticket for their pet.
  • Passengers travelling with pets must inform the ticket office or the train conductor of their intent when purchasing their ticket.
  • Only domestic cats, dogs and small animals (such as hamsters, rabbits, etc.) are allowed on board Trenitalia trains.