Travel across Europe with ease and affordability by choosing TGV Ouigo. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.
Yes, you can bring your pet on board TGV Ouigo trains. Pets must be kept in a suitable container, and must not weigh more than 10 kg. There is a fee for bringing pets on board.
The best way to contact TGV Ouigo is by phone. You can call the customer service team on +33 892 35 35 35 (€0.35/min + €0.34/call). You can also contact TGV Ouigo by email at contact@ouigo.com.
TGV is the traditional high-speed train service in France, operated by SNCF. TGV Ouigo is a low-cost version of the TGV service, with some differences in terms of ticket prices, seating, and amenities. TGV Ouigo trains are also slightly slower than TGV trains.
TGV Ouigo is a low-cost train service in France, operated by the French national railway company SNCF. It offers high-speed train services between major cities in France, including Paris, Lyon, Marseille, Lille, and Bordeaux. Ouigo also offers connections to other European countries, such as Belgium, Germany, and the Netherlands.
Yes, you can change or cancel your TGV Ouigo ticket up to 30 minutes before the train's departure time. You can do this online at ouigo.com, or through the Ouigo mobile app. There is a fee for changing or cancelling tickets.
If your TGV Ouigo train is delayed by more than 30 minutes, you may be eligible for a delay reimbursement. You can claim a delay reimbursement online at ouigo.com, or through the Ouigo mobile app.
Yes, there are special services available on TGV Ouigo trains. These include priority boarding, assistance for passengers with reduced mobility, and a special service for unaccompanied children. For more information, please visit ouigo.com.
Passengers are allowed to bring two pieces of luggage on board TGV Ouigo trains. Each piece of luggage must not exceed the maximum dimensions of 55 cm x 35 cm x 25 cm, and must not weigh more than 10 kg. Larger items, such as bicycles, can be transported in the luggage car.
The cost of TGV Ouigo tickets depends on the route and the time of day. Prices start from €10 for a one-way ticket, and can go up to €50 for a one-way ticket on some routes. You can also buy return tickets, which can be cheaper than buying two single tickets.
If you need to cancel your TGV Ouigo ticket, you can request a refund. Refunds are subject to a fee, and the amount of the refund will depend on the type of ticket you have purchased. For more information, please visit ouigo.com.
The TGV Ouigo loyalty program is a rewards program for frequent travelers. Members of the loyalty program can earn points for every journey they take, which can be redeemed for discounts on future journeys. For more information, please visit ouigo.com.
If you have lost an item on board a TGV Ouigo train, you can contact the customer service team on +33 892 35 35 35 (€0.35/min + €0.34/call). You can also contact the customer service team by email at contact@ouigo.com.
Yes, there are discounts available for TGV Ouigo tickets. You can get discounts for children, seniors, and people with disabilities. You can also get discounts for group travel, and for certain routes. For more information, please visit ouigo.com.
You can buy tickets for TGV Ouigo online at ouigo.com or through the Ouigo mobile app. You can also buy tickets at ticket offices at train stations, or at ticket machines at some stations.
TGV Ouigo trains have comfortable seating, air conditioning, and power outlets. Wi-Fi is available on some trains, and there is a snack bar on board. There are also toilets on board.
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