National Express

National Express cheap bus tickets and best schedules

National Express Contact

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Phone

National ExpressPhone
0871 781 8181

Email

National ExpressEmail
tickets@nationalexpress.com

Location

Website

National ExpressWebsite
www.nationalexpress.com/
Unleash Adventure

Explore with National Express

Travel across Europe with ease and affordability by choosing National Express. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.

Frequently asked questions

Does National Express offer discounts?

Yes, National Express offers discounts for students, seniors, and disabled passengers. You can find more information about discounts on the National Express website.

Does National Express offer Wi-Fi on its buses?

Yes, National Express offers Wi-Fi on most of its buses. You can find more information about Wi-Fi on the National Express website.

Does National Express offer a loyalty program?

Yes, National Express offers a loyalty program called the National Express Rewards program. You can find more information about the program on the National Express website.

Does National Express offer luggage storage?

Yes, National Express offers luggage storage on most of its buses. You can find more information about luggage storage on the National Express website.

How can I book a ticket with National Express?

You can book tickets with National Express online, by phone, or at any National Express ticket office. You can also book tickets through the National Express website.

Does National Express offer a lost property service?

Yes, National Express offers a lost property service. You can find more information about the service on the National Express website.

Does National Express offer pet travel?

Yes, National Express offers pet travel on most of its buses. You can find more information about pet travel on the National Express website.

Where can I find National Express bus stops?

You can find National Express bus stops at most major cities and towns in the UK. You can also check the National Express website for more information.

What is National Express?

National Express is a leading bus and coach operator in the United Kingdom. It provides services to over 900 destinations across the country, including major cities and towns.

What payment methods does National Express accept?

National Express accepts payment by credit and debit card, as well as PayPal. You can also pay with cash at any National Express ticket office.

Does National Express offer a mobile app?

Yes, National Express offers a mobile app for both Android and iOS devices. You can find more information about the app on the National Express website.

Does National Express offer wheelchair access?

Yes, National Express offers wheelchair access on most of its buses. You can find more information about wheelchair access on the National Express website.

How much does a ticket cost?

The cost of a ticket depends on the route and the type of ticket you choose. You can find more information about ticket prices on the National Express website.

How can I contact National Express?

You can contact National Express by phone at 0371 781 8181 or by email at customerservices@nationalexpress.com. You can also find more information on the National Express website.

Does National Express offer group travel?

Yes, National Express offers group travel on most of its buses. You can find more information about group travel on the National Express website.

I took a National Express bus from Manchester to Birmingham and had a fantastic experience. The bus was comfortable and equipped with all the amenities I needed, and the staff were friendly and helpful. The ticket price was extremely reasonable, making National Express a great value for money. I would highly recommend this company for anyone looking for a cost-effective and comfortable way to travel in Europe.

William Thompson
William Thompson
Paris, France

Customer Reviews

1.05737373656573e+41 out of stars

Based on 55 reviews

Reviews data

Customer Reviews

55 Stars

56%

44 Stars

0%

33 Stars

0%

22 Stars

0%

11 Star

44%

Share your thoughts

If you've travel this company, share your thoughts with other customers

Recent reviews

RB
Rebecca Brown

5 out of 5 stars

I recently traveled with National Express from Liverpool to London and was extremely impressed with the level of service provided. The bus was clean, modern, and equipped with amenities such as Wi-Fi and power outlets. The driver was professional and the journey was smooth and enjoyable. I would definitely use National Express again for my future travel needs in Europe.
EJ
Elizabeth Jackson

5 out of 5 stars

I recently took a trip with National Express from London to Glasgow and was blown away by the level of comfort and convenience provided by the company. The bus was clean, spacious, and equipped with amenities such as charging ports and Wi-Fi. The driver was professional and punctual, ensuring a smooth and safe journey. I would highly recommend National Express for anyone looking for an affordable and comfortable way to travel in Europe.

Smooth Luggage

Luggage Policy

• National Express allows passengers to bring two pieces of luggage with a maximum of 20kg, per passenger, on board the coach. • Passengers are allowed to bring a hand luggage with a maximum weight of 7kg in the coach. • Any additional pieces of luggage are subject to an additional charge. • National Express does not allow passengers to bring any dangerous or hazardous materials, weapons, sharp and/or breakable objects or any other items which may harm the driver, passengers or the coach itself. • All luggage must be clearly identified and labeled with the passenger’s name. • Passengers must keep their hand luggage with them at all times. • National Express reserves the right to refuse to carry any items deemed to be hazardous or dangerous.
  • National Express allows passengers to bring two pieces of luggage with a maximum of 20kg, per passenger, on board the coach.
  • Passengers are allowed to bring a hand luggage with a maximum weight of 7kg in the coach.
  • Any additional pieces of luggage are subject to an additional charge.
  • National Express does not allow passengers to bring any dangerous or hazardous materials, weapons, sharp and/or breakable objects or any other items which may harm the driver, passengers or the coach itself.
  • All luggage must be clearly identified and labeled with the passenger’s name.
  • Passengers must keep their hand luggage with them at all times.
  • National Express reserves the right to refuse to carry any items deemed to be hazardous or dangerous.
luggage policy

Flexible Cancellations

Cancellation Policy

or use a table format.
  • If you made a booking through National Express, you can cancel your ticket up to 24 hours before departure time.
  • If you have a National Express Flexible Ticket, you can cancel your ticket up to 1 hour before departure time.
  • If you have a National Express Flexible Ticket and you are unable to travel, you can exchange it for another ticket of the same type up to 24 hours before departure time.
  • If you have a National Express Flexible Ticket and you are unable to travel, you can get a full refund up to 1 hour before departure time.
  • If you have a National Express Advance Ticket, you can cancel your ticket up to 24 hours before departure time, however a £10 fee will be charged.
  • If you have a National Express Advance Ticket and you are unable to travel, you can exchange it for another ticket of the same type up to 24 hours before departure time, however a £10 fee will be charged.
  • If you have a National Express Advance Ticket and you are unable to travel, you can get a full refund up to 1 hour before departure time, however a £10 fee will be charged.
  • If you have a National Express Advance Ticket and you are unable to travel, you can request a refund of the unused ticket up to 1 hour before departure time, however a £10 fee will be charged.
  • If you have a National Express Group Ticket, you can cancel your ticket up to 24 hours before departure time, however a 50% cancellation fee will be charged.
  • If you have a National Express Group Ticket and you are unable to travel, you can exchange it for another ticket of the same type up to 24 hours before departure time, however a 50% cancellation fee will be charged.
  • If you have a National Express Group Ticket and you are unable to travel, you can get a full refund up to 1 hour before departure time, however a 50% cancellation fee will be charged.
  • If you have a National Express Group Ticket and you are unable to travel, you can request a refund of the unused ticket up to 1 hour before departure time, however a 50% cancellation fee will be charged.
  • If you have a National Express Discount Ticket, you can cancel your ticket up to 24 hours before departure time, however a £5 fee will be charged.
  • If you have a National Express Discount Ticket and you are unable to travel, you can exchange it for another ticket of the same type up to 24 hours before departure time, however a £5 fee will be charged.
  • If you have a National Express Discount Ticket and you are unable to travel, you can get a full refund up to 1 hour before departure time, however a £5 fee will be charged.
  • If you have a National Express Discount Ticket and you are unable to travel, you can request a refund of the unused ticket up to 1 hour before departure time, however a £5 fee will be charged.
  • If you have a National Express Return Ticket, you can cancel your ticket up to 24 hours before departure time, however a £5 fee will be charged.
  • If you have a National Express Return Ticket and you are unable to travel, you can exchange it for another ticket of the same type up to 24 hours before departure time, however a £5 fee will be charged.
  • If you have a National Express Return Ticket and you are unable to travel, you can get a full refund up to 1 hour before departure time, however a £5 fee will be charged.
  • If you have a National Express Return Ticket and you are unable to travel, you can request a refund of the unused ticket up to 1 hour before departure time, however a £5 fee will be charged.
cancellation policy

Pet-Friendly Guidelines

Pet Policy

  • National Express allows passengers to bring one pet per person when traveling in the UK (code: gb).
  • Pets must be kept in an animal carrier at all times, and the carrier must not exceed dimensions of 45x30x25cm.
  • The pet must be kept with the passenger, or placed on the floor of the coach, and not in the aisle, or other restricted areas.
  • Passengers must always have the pet under control.
  • Any pet that is not considered a domestic pet (such as birds, snakes, lizards, etc.) is not allowed on the bus.
  • Pets must not cause any disturbance or nuisance to other passengers.
  • The driver reserves the right to refuse to carry any pet, if in their opinion the pet is unlikely to cause a problem on the coach.
pet policy