Intercape cheap bus tickets and best schedules
Find Low-Priced bus tickets and convenient timetables easily
Address and Contact Information
Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.
Phone
- IntercapePhone
- +27 21 982 8888
- IntercapeEmail
- customerservice@intercape.co.za
Location
Website
- IntercapeWebsite
- www.intercape.co.za/
Frequently asked questions
Find Quick Solutions to Your Concerns: Explore Our User-Friendly FAQ Section. Get the Information You Need in a Snap!
general
Flexible Cancellations
Cancellation Policy
, such as
- ,
- , etc.
- Intercape requires a minimum of 48 hours’ notice prior to the scheduled departure time for all cancellations.
- If a cancellation is made within 48 hours of the scheduled departure time, no refund will be offered.
- If a customer fails to board a bus, no refund will be offered.
- If a customer arrives on time but the bus departs early, no refund will be offered.
- If a customer is late and the bus has already departed, no refund will be offered.
- If the bus is delayed or cancelled due to circumstances out of Intercape's control, such as a technical fault, accident, natural disaster, road closure or protest, a full refund will be offered.
- If the customer is denied boarding due to an overbooking of the bus, a full refund will be offered.
- If the customer cancels their booking due to a medical emergency, a full refund will be offered.
- If the customer wishes to change the date of the booking, a fee of R50 (in country where code equals to za) will be charged.
- If the customer fails to show up on the date specified in the booking, no refund will be offered.
Smooth Luggage
Luggage Policy
- Intercape allows passengers to bring 1 piece of hand luggage (maximum of 7 kg per passenger) and 2 pieces of checked-in luggage (maximum of 20 kg per passenger) with them, free of charge.
- Additional luggage will be charged a fee of R150 per piece for checked-in luggage, and a fee of R150 per piece for hand luggage.
- Bulky items, such as bicycles, surfboards, golf clubs, and prams, will be charged an additional fee of R150 per item.
- Animals and plants are not allowed on Intercape buses.
- Hazardous and flammable materials, guns and weapons, and illegal drugs are also not allowed on board and are subject to a R1,000 fine.
Pet-Friendly Guidelines
Pet Policy
- Intercape in za allows passengers to bring their pets with them on the bus.
- Only small pets such as cats, dogs, birds, rabbits, hamsters, guinea pigs, and other small domestic animals are allowed to travel in the bus.
- All pets must be caged and must not exceed 10kg.
- Pets are not allowed to sit on the seats and should remain caged during the journey.
- Passengers are responsible for their pet's behavior and must clean up after their pet.
- The number of pets allowed is limited to two per passenger.
- Pets must not be a nuisance to other passengers.
- Pets are not allowed on sleeper buses or night buses.
- Pets must not be left unattended in the bus.
- Exotic animals, such as snakes and lizards, are not allowed.