Heathrow Express cheap bus tickets and best schedules
Discover the Convenience and Affordability of Traveling with Heathrow Express
Address and Contact Information
Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.
Phone
- Heathrow ExpressPhone
- +44 (0)345 600 1515
- Heathrow ExpressEmail
- Contact@heathrowexpress.com
Location
Website
- Heathrow ExpressWebsite
- www.heathrowexpress.com/
Frequently asked questions
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Does the Heathrow Express have a lost and found?
Yes, the Heathrow Express has a lost and found service. If you have lost an item on the train, please contact the Heathrow Express Customer Service team at customerservices@heathrowexpress.com or call +44 (0) 845 600 1515.
Does the Heathrow Express have wheelchair access?
Yes, the Heathrow Express is fully wheelchair accessible. Wheelchair users can board the train at any station and there are dedicated wheelchair spaces on board.
Where can I buy tickets for the Heathrow Express?
You can purchase tickets for the Heathrow Express online at heathrowexpress.com, at the ticket office at Heathrow Airport, or on board the train.
How often does the Heathrow Express run?
The Heathrow Express runs every 15 minutes, with the first train departing London Paddington Station at 5:10am and the last train departing at 10:25pm.
Does the Heathrow Express have a mobile app?
Yes, the Heathrow Express has a mobile app for both iOS and Android devices. The app allows you to purchase tickets, check train times, and get live updates on your journey.
Is there Wi-Fi on the Heathrow Express?
Yes, the Heathrow Express offers free Wi-Fi on board the train.
What is Heathrow Express?
Heathrow Express is a fast and convenient way to get to and from London Heathrow Airport. It is the fastest way to travel between the airport and central London, taking just 15 minutes to reach Paddington Station.
Does the Heathrow Express have luggage storage?
Yes, the Heathrow Express has luggage storage facilities at both Heathrow Airport and London Paddington Station.
Does the Heathrow Express have a customer service team?
Yes, the Heathrow Express has a dedicated customer service team. You can contact them via email at customerservices@heathrowexpress.com or by phone at +44 (0) 845 600 1515.
What payment methods are accepted for the Heathrow Express?
The Heathrow Express accepts all major credit and debit cards, as well as PayPal and Apple Pay.
What are the operating hours of the Heathrow Express?
The Heathrow Express operates from 5:10am to 11:25pm, seven days a week. The last train from London Paddington Station departs at 10:25pm.
How much does it cost to take the Heathrow Express?
The cost of a single ticket from Heathrow Airport to London Paddington Station is £25.00. You can save money by purchasing a return ticket, which is £40.00. You can also purchase a group ticket for up to five people for £100.00.
Does the Heathrow Express have a loyalty program?
Yes, the Heathrow Express has a loyalty program called Express Rewards. Members can earn points for every journey they take and redeem them for discounts on future journeys.
How long does it take to get from Heathrow Airport to London Paddington Station?
It takes just 15 minutes to get from Heathrow Airport to London Paddington Station on the Heathrow Express.
Are there any discounts available for the Heathrow Express?
Yes, there are several discounts available for the Heathrow Express. You can save money by purchasing a return ticket, which is £40.00. You can also purchase a group ticket for up to five people for £100.00. Additionally, there are discounts available for students, seniors, and children.
Flexible Cancellations
Cancellation Policy
- Heathrow Express offers a full refund if you cancel your ticket before the departure time.
- If you cancel your ticket within 24 hours of the departure, you will be charged a £10 cancellation fee.
- If your ticket is cancelled within one hour of the departure, you will be charged a £25 cancellation fee.
- If you fail to show up at the departure point or the train is delayed, you will be charged a £15 cancellation fee.
- If your ticket is partially refunded, the refund will be proportionate to the cancellation.
Smooth Luggage
Luggage Policy
- Heathrow Express has a generous luggage policy, allowing each passenger to bring two items of luggage, plus one small item of hand luggage, at no extra cost.
- The two items of luggage must not exceed 90cm x 75cm x 43cm in size (including handles, pockets and wheels).
- The small item of hand luggage must not exceed 56cm x 45cm x 25cm in size (including handles, pockets and wheels).
- Any larger items of luggage can be brought but will incur an additional fee.
- Passengers are allowed to bring items such as pushchairs, prams, and wheelchairs, although there is a limit of two items per passenger.
- Musical instruments such as guitars, violins, and other string instruments are also allowed but may incur an additional fee.
- Items such as skis, bicycles, and other large sporting equipment may not be allowed on board the train, and may incur an additional fee.
- Passengers are not allowed to bring firearms, explosives, or other hazardous materials on board the train.
- Items such as pets, animals, and other live creatures are not allowed on board the train.
Pet-Friendly Guidelines
Pet Policy
- Pets are not allowed on Heathrow Express in GB.
- No animals, including service animals, are allowed on board the Heathrow Express trains.
- No pet carriers or cages are allowed onboard the Heathrow Express trains.
- No pets of any kind, including cats, dogs, birds, reptiles, rodents, etc., are allowed on the Heathrow Express.