Greyhound

Greyhound cheap bus tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

GreyhoundPhone
+1 800-231-2222

Email

Website

GreyhoundWebsite
www.greyhound.com

Frequently asked questions

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From the blog

Dive into Detailed Comparisons and Contrasts in Travel Choices and Adventures

Emerald to Townsville: Cheapest Travel Options

Discover a budget-friendly journey from Emerald to Townsville. Save money with affordable Greyhound buses or hop on Queensland Rail for scenic train routes. Embrace low-cost travel with rideshares or find economical flights for a swift trip. Travel smart and save.

Coffs Harbour to Ballina: Cheapest Travel Options

Embark on a budget-friendly journey from Coffs Harbour to Ballina. Save money with Greyhound buses or NSW TrainLink, explore ride-shares for convenience, or discover low-cost flights with Rex Airlines for a swift trip. Travel economically without compromise.

Brisbane to Warwick: Cheapest Travel Options

Embark on a cost-effective journey from Brisbane to Warwick. Save money aboard Greyhound buses, experience the scenic route with Queensland Rail, and discover budget-friendly ride-share options for a wallet-friendly adventure.

Brisbane to Ballina: Cheapest Travel Options

Discover budget-friendly travel from Brisbane to Ballina—save money with economical bus services like Greyhound, hop aboard low-cost trains, or share rides for a cost-effective journey. Affordable flights add quick convenience to your adventure.

Surfers Paradise to Brisbane: Cheapest Travel Options

Surf the savings wave from Surfers Paradise to Brisbane. Snag low-cost bus tickets with Greyhound or hop on a cost-effective train ride with Queensland Rail. Unlock budget-friendly travel without splashing out on pricey fares. Choose smart, travel cheap.

Brisbane to Longreach: Cheapest Travel Options

Embark on a budget-friendly journey from Brisbane to Longreach. Travel economically by Greyhound buses, hop on a cost-effective Queensland Rail train, or explore low-cost rideshare options. Unlock the outback adventure while saving money on transit.

They lost my bag.

Nobubele Kindness
Nobubele Kindness

Customer Reviews

Infinity out of stars

Based on 768 reviews

Reviews data

Customer Reviews

55 Stars

70%

44 Stars

0%

33 Stars

0%

22 Stars

0%

11 Star

30%

Recent reviews

MN
Menzi ndaba

5 out of 5 stars

Thanks you for the great service
L
Lee

5 out of 5 stars

Bus driver, and the assistant she amazingly went over and above her duties, I had missed my bus a previous day and my ticket was about to expire, I had no extra money to pay for another one, I was crying having got cut out from work and I just wanted to get home, she made me coffee, sat next to me for a minute telling me it's going to be okay, she kept checking if I was okay... Never thought I would receive do much kindness in a bus on the worst day of my life... Thank you guys, your services 👌❤️
J
JEROME

5 out of 5 stars

The service and kindness of the driver's and assistant
CV
chantel viljoen

5 out of 5 stars

Very good

Flexible Cancellations

Cancellation Policy

cancellation_policy policy

Greyhound Bus travel cancellation policy:

  • If you purchased an Economy ticket, it is non-refundable and non-exchangeable.
  • Economy extra tickets can be exchanged to another date and time. This must be done before the original travel date and time. A $20 fee applies.
  • If you purchase a flexible ticket, then you can cancel the ticket anytime before the departure time and obtain a full refund. There is no fee for changes to Flexible tickets.
  • In the case of not showing up for your trip or cancelling after the departure time, no refund will be provided no matter what type of ticket you have.
  • Partial refunds are not provided. If you've used any part of your ticket, you cannot get a refund for the unused parts.
  • If your trip is cancelled or delayed by Greyhound, you may request a refund or to be re-accommodated onto the next available bus.
  • If cancelling a flexible fare, the refund will be credited to the original form of payment within 7-10 days.
  • If your bus is cancelled due to weather conditions or other unforeseen circumstances, you should contact Greyhound directly for any available remedies. They do not guarantee arrival or departures times due to unpredictable circumstances.

Smooth Luggage

Luggage Policy

luggage_policy policy

Greyhound Luggage Policy

  • Each paid passenger is allowed to bring one checked piece of luggage. This must not exceed 62 inches when adding the total exterior dimensions and should not be heavier than 50lbs (22 kg).
  • Up to three additional pieces of luggage can be checked for a charge of $20 each, $35 each for extra overweight between 51lbs and 75lbs, and $40 each for extra oversize luggage (63 inches to 75 inches).
  • Greyhound may refuse luggage apparent weight or size that is over the limit.
  • Two small bags can be brought onboard as carry-on luggage. Each must not exceed 25 lbs (11 kg) and should fit in the overhead compartment or beneath your seat.
  • Urgent or valuable items such as money, medication, electronic devices, documents should be carried in your personal item.

Extra Taxes on Luggage

  • No extra taxes are applied to luggage as they are included in the initial fare. However, extra charges are required for additional or overweight luggage as mentioned above.

Allowed and Prohibited Items Inside Greyhound

  • Allowed: Personal items such as a purse or small backpack, food and drink in closed containers, portable electronic devices, etc.
  • Prohibited: Hazardous materials, alcohol, drugs, weapons, and oversized items that do not fit under your seat or in the overhead bins.
  • Specific items such as skis, fishing equipment, and non-folding wheelchairs can be checked but may be subject to additional charges.
  • The company has the right not to accept items that are not securely packed in a suitable container.
  • For air travel purchases, federal law prohibits transporting any items in your checked or carry-on luggage that are perceived as dangerous. This includes a gun, ammunition, firearm parts, fireworks, explosive substances, etc.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy

Greyhound Pet Policy

  • Only service animals are allowed on Greyhound buses.
  • A service animal is defined as any animal that is individually trained or able to provide assistance to a person with a disability; or any animal that assists persons with disabilities by providing emotional support.
  • Documentation may be required of passengers needing to travel with an emotional support or psychiatric service animal.
  • Service animals must be on a leash or in a carrier, be under control of the passenger, and not pose a direct threat to the health or safety of others.
  • Service animals must be housebroken.
  • If the service animal’s behavior poses a direct threat to the health or safety of other customers or staff, Greyhound has the right to refuse acceptance.

Types of Pets Allowed

  • Service animals such as dogs, cats and miniature horses which are trained to perform tasks for individuals with disabilities.
  • Emotional support animals if individuals have necessary documentation.

Types of Pets Not Allowed

  • Any pets other than the service or emotional support animals are not allowed; this includes non-service dogs, non-service cats, reptiles, birds, and rodents.
  • Any service animal that is not under control of the passenger, not housebroken or poses a direct threat to health and safety of others.