Deutsche Bahn cheap train tickets and best schedules
Discover the Convenience and Affordability of Traveling with Deutsche Bahn
Deutsche Bahn Contact
Connect with our dedicated team for all your bus and train travel needs. We're just a call or click away, ready to help you navigate routes, schedules, and fares. For seamless journeys and excellent customer service, reach out today and let us drive your travel experience forward.
Phone
- Deutsche BahnPhone
- +49 (0) 1806 31 11 53
- Deutsche BahnEmail
- service@bahn.de
Location
- Deutsche BahnLocation
- Deutsche Bahn AG, Europaplatz 2, 10557 Berlin, Germany
Website
- Deutsche BahnWebsite
- www.bahn.de
Unleash Adventure
Explore with Deutsche Bahn
Travel across Europe with ease and affordability by choosing Deutsche Bahn. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.
Frequently asked questions
Where is the ticket's order number?
- Your order number will be shown whenever you complete a booking on www.bahn.com as well as in the confirmation e-mail you will receive. You will also find the order number on your digital PDF or printed ticket under the barcode. Registered customers can also call up the booking history in My Bahn to view all their bookings. If you buy a ticket from a ticket machine, a travel agent or by phone, the 9-digit order number is printed in the bottom left and marked with a different colour.
Can I receive my ticket by post?
- Yes. To have your ticket sent to you by post, tick the "Order and receive ticket by post" box in the "Ticket & Reservation" booking step. Postage is EUR 4.90 and tickets normally take 2-3 days to arrive.
Why are some journeys not available as online tickets?
- On some journeys abroad, staff from our partner rail operators may not be able to scan an online ticket. You can buy tickets for these journeys from a DB Travel Centre or a DB agency. It is not possible to book online tickets for transport association services or for services not operated by DB.
How can I exchange an online ticket?
- You can exchange an online ticket on bahn.com. Exchanges depend on the refund conditions. If you are a registered customer, you can call up the booking history in your My Bahn customer account. If you bought a ticket without logging in, use the Add ticket function. You will need the order number of your ticket for this.
Can I book an online ticket for someone else?
- To book an online ticket for somebody else, tick the "Ticket for another person" box in the "Ticket & Reservation" booking step. In the next booking step ("Enter your personal details"), enter the details of the person for whom you are booking the ticket. The person travelling will then receive the ticket by e-mail. He or she can save the ticket as a PDF on a mobile device, load it into the DB Navigator app or print it out. The system will use your payment details, so you do not need to change them.
Where is my reserved seat indicated on the online ticket?
- Information on your reserved seat/s can be found in the middle section of the online ticket under "Your journey and reservation".
What is a digital ticket?
- Digital tickets are tickets you book online that you can use digitally. You will receive the digital ticket as a PDF file after booking and additionally by e-mail. In the next step, you can save the digital ticket as an online ticket (PDF) on your mobile device or load it into the DB Navigator app as a mobile phone ticket. It is no longer necessary to print the ticket. If online tickets or mobile phone tickets are not available on your selected route, you will be informed of this during booking.
How do I load a ticket into the DB Navigator app?
- You have booked an online ticket and want to use it on your smartphone? For this, you need to download DB's app called the DB Navigator.
This is how it works:
- If you are logged in your My Bahn customer account on the DB Navigator app, you can add your latest online ticket by refreshing the Tickets section.
- You are not logged in on the DB Navigator app? Then add your ticket either directly into the app by clicking on the link in the booking confirmation e-mail or by entering your order number.
How are online tickets validated on the train?
- When you are on the train, the train attendant scans the ticket's QR code and then checks the information on the scanner's screen against the name on your ID.
You can use the following forms of identification:
- Passport
- European government-issued ID card
- Child's passport
- BahnCard (in accordance with the Conditions of Carriage, a BahnCard is only valid in connection with a photo ID, which may have to be presented on occasion)
- Electronic residency permit
- Certificate for asylum applicants
Please note:driver's licences are not accepted as a form of identification for ticket inspection.
How will I receive my online ticket after booking it?
- The ticket is automatically displayed on your screen when the booking is completed. You will need the Adobe Reader on your computer to open the ticket. You can also download the ticket to your computer: the download button is located on the booking confirmation page at the end of the booking process. You can save your ticket immediately and present it digitally to the ticket inspector on your laptop, tablet or smartphone. You will also receive a confirmation e-mail with your PDF ticket. Our online tickets feature visual security features that make it possible to check them without using a scanner. We would therefore ask you to please ensure that visual elements (images) are not suppressed when you print your ticket out or display it on your mobile device. Please also make sure that the brightness of the screen is set as high as possible.
How to book an online ticket?
- Find the connection you want on bahn.com Go to "Ticket & Reservation" and select the "Digital Ticket" option You will receive your booked ticket digitally as a PDF download and by e-mail. Save your PDF ticket on your laptop, tablet or smartphone for convenient inspection on the train. Alternatively, you can download your ticket to your smartphone using the DB Navigator app. To do so, click on the link in the confirmation e-mail you will receive after booking. You can also print out the ticket.
I recently travelled on Deutsche Bahn from Cologne to Stuttgart and had a great experience. The trains are modern and comfortable, and the on-board amenities such as Wi-Fi and power outlets were very convenient. The journey was smooth and efficient, and the staff were friendly and helpful. I would definitely recommend Deutsche Bahn for travel within Germany.
Customer Reviews
5 out of stars
Based on 6 reviews
Reviews data
Customer Reviews
55 Stars
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44 Stars
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33 Stars
- 0%
22 Stars
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11 Star
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Recent reviews
SA
Sarah Anderson
5 out of 5 stars
I took the Deutsche Bahn from Frankfurt to Hamburg for a business trip and was very pleased with the experience. The trains are clean and spacious, and the on-board amenities such as food and beverage service were a nice touch. The journey was quick and hassle-free, and the staff were professional and attentive. I will definitely be using Deutsche Bahn for future trips within Germany.
MD
Michael Davis
5 out of 5 stars
I recently took the Deutsche Bahn from Berlin to Munich and was thoroughly impressed by the service. The trains are modern, comfortable, and well-equipped with Wi-Fi and power outlets. The journey was smooth and efficient, and the staff were friendly and helpful. I would highly recommend Deutsche Bahn for travel within Germany.
SA
Sarah Anderson
5 out of 5 stars
I took the Deutsche Bahn from Frankfurt to Hamburg for a business trip and was very pleased with the experience. The trains are clean and spacious, and the on-board amenities such as food and beverage service were a nice touch. The journey was quick and hassle-free, and the staff were professional and attentive. I will definitely be using Deutsche Bahn for future trips within Germany.
MD
Michael Davis
5 out of 5 stars
I recently took the Deutsche Bahn from Berlin to Munich and was thoroughly impressed by the service. The trains are modern, comfortable, and well-equipped with Wi-Fi and power outlets. The journey was smooth and efficient, and the staff were friendly and helpful. I would highly recommend Deutsche Bahn for travel within Germany.
RT
Robert Thompson
5 out of 5 stars
I recently travelled on Deutsche Bahn from Cologne to Stuttgart and had a great experience. The trains are modern and comfortable, and the on-board amenities such as Wi-Fi and power outlets were very convenient. The journey was smooth and efficient, and the staff were friendly and helpful. I would definitely recommend Deutsche Bahn for travel within Germany.
Smooth Luggage
Luggage Policy
- Passengers on Deutsche Bahn in France can bring two pieces of luggage, one large and one small, onto the train free of charge.
- Large luggage pieces should not exceed 32kg in weight and should not exceed 200cm in length and width when combined.
- Small luggage pieces should not exceed 12kg in weight and should not exceed 80cm in length and width when combined.
- Any additional luggage must be registered and will incur an extra charge.
- Passengers are allowed to bring collapsible pushchairs, strollers and wheelchairs free of charge.
- It is not allowed to bring pets, dangerous items, weapons and explosives on board.
- Passengers are allowed to bring food and drinks on board, but should not consume them in the train.
Flexible Cancellations
Cancellation Policy
- If you need to cancel your Deutsche Bahn ticket in France, you will usually be entitled to a full refund if you cancel at least one day before the train's scheduled departure.
- If you cancel on the same day as the train's departure, you will receive a 50% refund.
- If you do not show up for the train, you will not receive a refund.
- If the Deutsche Bahn train is delayed, you may receive a partial refund if the delay is more than 30 minutes.
- If the Deutsche Bahn train is cancelled, you will receive a full refund.
- When cancelling your ticket, you may have to pay a cancellation fee.
Pet-Friendly Guidelines
Pet Policy
- Deutsche Bahn allows passengers to travel with domestic cats and dogs, as well as other small animals, such as rabbits and guinea pigs, inside the train, provided that they are kept in a suitable pet carrier.
- Animals must not be taken into 1st class carriages.
- Passengers carrying a pet must purchase an additional ticket for the animal at the regular price.
- The ticket must be validated at the ticket counter before the journey.
- The animal must be kept inside its carrier at all times during the journey.
- Animals that are considered dangerous, such as snakes, lizards, and other exotic animals, are not allowed to be transported on the train.
