Comboios de Portugal

Comboios de Portugal cheap train tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

Comboios de PortugalPhone
+351 707 22 33 44

Email

Comboios de PortugalEmail
cp@cp.pt

Location

Website

Comboios de PortugalWebsite
www.cp.pt/
Unleash Adventure

Explore with Comboios de Portugal

Travel with ease and affordability by choosing Comboios de Portugal. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.

Frequently asked questions

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Routes, Schedules, and Travel Planning

Special Travel Needs and Services

Booking and Managing Your Journey

Travel Interruptions and Cancellations

Rewards, Affiliations, and Special Programs

International Travel

Luggage and Special Items Transport

Safety, Insurance, and Emergency Procedures

Customer Support and Feedback

Accessibility and Special Needs

Special Travel Options and Seasonal Services

Pricing, Payment, and Tickets

On-Board Experience and Amenities

Pet Policy

Flexible Cancellations

Cancellation Policy

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  • Cancellations must be made at least 30 minutes before the scheduled time of departure, or the ticket will be forfeited.
  • Cancellations can be done online at the Comboios de Portugal website, or at any station ticket office.
  • Tickets can be refunded if the cancellation is made at least 24 hours before the scheduled departure time.
  • Refunds will be given in the same form as the payment was made.
  • Cancellations made within 24 hours of departure will be subject to a cancellation fee.
  • If you miss the departure without prior notice, you will be charged the full amount of the ticket.
  • In cases of force majeure or unforeseeable circumstances, refunds may be issued depending on the situation.

Smooth Luggage

Luggage Policy

luggage_policy policy
  • Comboios de Portugal allows passengers to bring one piece of luggage, plus a small handbag or briefcase, per person.
  • The maximum weight for a piece of luggage is 15 kg.
  • The maximum dimensions for a piece of luggage is 80 cm x 80 cm x 50 cm.
  • Excess luggage is not allowed and will not be accepted for carriage.
  • It is the responsibility of the passenger to ensure their luggage is secure and all items are suitably packed.
  • Any luggage exceeding the weight and size restrictions will incur an extra charge.
  • Strollers, bike boxes and bulky items such as skis and golf bags may be accepted, subject to a fee.
  • Luggage must be labeled with the passenger’s name, address and contact details.
  • Passengers are not allowed to bring hazardous items such as flammable liquids, explosives, firearms or ammunition.
  • All passengers must adhere to the rules and regulations of Comboios de Portugal.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy

Comboios de Portugal Pet Policy

When traveling on Comboios de Portugal in the country where code equals to pt, there are certain rules and regulations that you need to follow regarding pet travel. Here are the complete pet policy terms on Comboios de Portugal:

Allowed Pets:

  • Dogs that weigh up to 15 kg (including carrier)
  • Cats that weigh up to 15 kg (including carrier)
  • Small birds (in a cage or carrier)

Restrictions:

  • Pets must be at least 3 months old and fully vaccinated.
  • Pets must be confined to a carrier or cage that is no larger than 55x40x20 cm.
  • Pets are not allowed in first-class seating areas.
  • No more than two pets are allowed per passenger.

Prohibited Pets:

  • Snakes, turtles, and other reptiles
  • Rabbits and other rodents
  • Birds of prey or birds used for hunting
  • Farm animals or any animal that may be a danger or nuisance to other passengers

Note that there may be additional fees for travelling with a pet on Comboios de Portugal. Make sure to check all the rules and regulations before you travel to avoid any issues.