Citylink: Cheap bus tickets

Find Low-Priced bus tickets and convenient timetables easily

Go by bus

Most searched bus routes

Check out the most searched bus routes and schedules by Citylink passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

Address and Contact

Our team has prepared everything to make your experience on the website as simple, secure, and easy as possible. But if you still need to contact Citylink, just use the most convenient channel for you!

Phone: 0871 266 33 33

Phone:Citylink
0871 266 33 33

Email: info@citylink.co.uk

Email:Citylink
info@citylink.co.uk

Location: Scottish Citylink Coaches Ltd Buchanan Bus Station Killermont Street Glasgow G2 3NW

Website: www.citylink.co.uk

Website:Citylink
www.citylink.co.uk

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Flexible Cancellations

Cancellation Policy

cancellation_policy policy
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  • If you cancel your booking more than 24 hours before the departure time, you will receive a full refund.
  • If you cancel your booking less than 24 hours before the departure time, you will be charged a cancellation fee of up to 50% of the total fare.
  • If you fail to board the bus on time, you will be charged a cancellation fee of up to 100% of the total fare.
  • If you request a change in your booking less than 24 hours before the departure time, you will be charged a change fee of up to 50% of the total fare.
  • If your bus is delayed or cancelled due to bad weather or other circumstances beyond Citylink's control, you will be entitled to a full refund.

Smooth Luggage

Luggage Policy

luggage_policy policy
  • Luggage Policy on Citylink:
  • Passengers may bring one item of standard hand luggage on board for free, as long as it does not exceed the dimensions of 55cm x 40 cm x 20 cm and does not weigh more than 10kg.
  • Passengers may also bring a laptop or a small bag, such as a handbag, in addition to their hand luggage.
  • Any items of luggage larger than the above must be checked in and taken in the hold. This will incur a fee.
  • The fee for checked-in luggage is £2 per item, with a maximum of three items per passenger.
  • Any items that exceed the size and weight limits, or which are deemed to be hazardous will not be allowed on board.
  • Items that are not allowed on board include firearms, explosives, flammable liquids, and any other hazardous material.
  • Passengers are advised to check the Citylink website for further information on the type of items that are not allowed.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
  • Citylink allows passengers to travel with their pets, provided they are kept in a secure pet carrier.
  • Pet carriers must be suitable for the pet and of a size that can fit in the luggage space provided in the bus.
  • The pet must remain in its carrier for the duration of the journey.
  • Pets must not occupy a seat.
  • Passengers are responsible for any mess caused by their pet.
  • Passengers must ensure that other passengers or the driver are not inconvenienced or put at risk.
  • The following animals are allowed: cats, dogs, rabbits, guinea pigs and hamsters.
  • The following animals are not allowed: snakes, spiders, ferrets, monkeys and birds.