Citiliner

Citiliner cheap bus tickets and best schedules

Citiliner Contact

Connect with our dedicated team for all your bus and train travel needs. We're just a call or click away, ready to help you navigate routes, schedules, and fares. For seamless journeys and excellent customer service, reach out today and let us drive your travel experience forward.

Phone

CitilinerPhone
+27 21 638 1779

Email

CitilinerEmail
info@citiliner.co.za

Website

CitilinerWebsite
citiliner.co.za/
Unleash Adventure

Explore with Citiliner

Travel across Europe with ease and affordability by choosing Citiliner. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.

Frequently asked questions

Does Citiliner offer student discounts?

Yes, Citiliner offers student discounts for students with valid student IDs. You can find out more about the student discounts available on the Citiliner discounts page.

Does Citiliner offer senior discounts?

Yes, Citiliner offers senior discounts for seniors with valid IDs. You can find out more about the senior discounts available on the Citiliner discounts page.

How can I contact Citiliner?

You can contact Citiliner by phone on 0861-CITILINER (0861-24845463) or by email at info@citiliner.co.za.

How much does a ticket cost?

Ticket prices vary depending on the route and time of travel. You can check the exact price of your ticket on the Citiliner website or mobile app.

How do I book a ticket with Citiliner?

You can book a ticket with Citiliner online, via the Citiliner website or mobile app. You can also book tickets at any of the Citiliner ticket offices or through a travel agent.

What is the Citiliner cancellation policy?

Citiliner has a 24-hour cancellation policy. If you cancel your ticket within 24 hours of your scheduled departure, you will be refunded the full amount. For more information, please refer to the Citiliner terms and conditions.

What is Citiliner?

Citiliner is a South African bus company that offers intercity travel between major cities in the country. It is a subsidiary of Greyhound, the largest bus company in South Africa. Citiliner provides comfortable, safe, and reliable bus services to its customers.

Does Citiliner offer a rewards program?

Yes, Citiliner offers a rewards program for its customers. You can find out more about the rewards program on the Citiliner rewards program page.

Where does Citiliner operate?

Citiliner operates in all major cities in South Africa, including Johannesburg, Cape Town, Durban, Port Elizabeth, East London, and Bloemfontein. It also offers services to some smaller towns and cities.

How do I check in for my Citiliner bus?

You can check in for your Citiliner bus at any of the Citiliner ticket offices or at the bus station. You will need to present your ticket and a valid form of identification.

Does Citiliner offer discounts?

Yes, Citiliner offers discounts to its customers. You can find out more about the discounts available on the Citiliner discounts page.

Does Citiliner offer a loyalty program?

Yes, Citiliner offers a loyalty program for its customers. You can find out more about the loyalty program on the Citiliner loyalty program page.

What are the benefits of traveling with Citiliner?

Citiliner offers a range of benefits to its customers, including comfortable seating, free Wi-Fi, air-conditioning, and power outlets. It also has a loyalty program, which rewards customers with discounts and other benefits.

Does Citiliner offer group discounts?

Yes, Citiliner offers group discounts for groups of 10 or more people. You can find out more about the group discounts available on the Citiliner discounts page.

What payment methods does Citiliner accept?

Citiliner accepts payment by credit card, debit card, and cash. You can also pay for your ticket using a bank transfer or PayPal.

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Based on 255 reviews

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Smooth Luggage

Luggage Policy

  • Passengers are allowed to bring one piece of luggage on board for free, provided that it does not exceed the maximum weight of 20 kg.
  • An additional fee is charged for any item exceeding the limit of 20 kg. The fee is ZAR150 per item
  • No single item can exceed 50 kg in weight.
  • Passengers are allowed to bring a small handbag or backpack, which must fit in the overhead compartment or under the seat.
  • Passengers are not allowed to bring any dangerous, hazardous, or illegal items on board.
  • Passengers are not allowed to bring any weapons, firearms, explosives, or other hazardous items on board.
  • Passengers are not allowed to bring any animals on board, except for service animals.
luggage policy

Flexible Cancellations

Cancellation Policy

. • If you cancel your ticket more than 24 hours before departure, you will be refunded the full ticket price. • If you cancel your ticket less than 24 hours before departure, no refund will be given. • If you miss your bus and do not inform Citiliner, you will not be refunded. • If your bus is delayed or canceled due to unforeseen circumstances, you will be refunded the full ticket price. • If you change your ticket, you will be charged a R50 fee. • If you wish to transfer your ticket to another person, you will be charged an R50 fee. • If you wish to change the date or time of your ticket, you will be charged a R50 fee.
cancellation policy

Pet-Friendly Guidelines

Pet Policy

  • Citiliner does not allow pets on board their buses, with the exception of service animals, such as guide dogs, for passengers with disabilities.
  • Passengers travelling with a service animal must provide proof of their disability, such as a valid South African Medical Aid card.
  • Pets of any kind, including cats, dogs, birds, rodents, reptiles, amphibians and other animals, are not allowed on board Citiliner buses.
  • Citiliner does not provide pet transport services, and the company cannot be held liable for any injury, loss or damage sustained by a pet.
pet policy